- LocationLisbon
- Job type Junior - 0 years
- DisciplineCustomer Service
- Reference5258-67
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Swedish- Speaking TechSupport in Lisbon
Job description
Are you passionate about customer service and excited by new technologies?
Join a dynamic international team in sunny Lisbon and support a globally recognized client (confidential) while living a high-quality lifestyle by the sea.
Our client looking for a Swedish-speaking Customer Support Specialist who is motivated, adaptable, and eager to grow in a fast-paced environment. If you love solving problems and helping people, this is your opportunity!
Your responsibilities and impact as Technical Support Expert:
Your Responsibilities:
You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client (name confidential). The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities.
Join a dynamic international team in sunny Lisbon and support a globally recognized client (confidential) while living a high-quality lifestyle by the sea.
Our client looking for a Swedish-speaking Customer Support Specialist who is motivated, adaptable, and eager to grow in a fast-paced environment. If you love solving problems and helping people, this is your opportunity!
Your responsibilities and impact as Technical Support Expert:
- Assist customers via phone, email, chat, and social media
- Support with product features, e-commerce, technical issues, and wireless connectivity
- Handle pre-sales questions and general inquiries
- Maintain a consistent and professional tone
- Escalate complex issues and collaborate with technical teams
- Manage your own support tickets and follow team guidance
- Keep records accurate and provide feedback on help materials
Your Responsibilities:
- Fluent in Swedish, with good English (B2+)
- Strong communication and problem-solving skills
- Comfortable with tech and dynamic environments
- Open to feedback and learning
- Willing to work flexible hours, including evenings/holidays if needed
- Working hours: Monday to Friday – 08:00 AM to 05:00 PM
(Weekends off: Saturday & Sunday) - Salary: €1,500 gross/month + €120 performance bonus
- Full-time fixed-term contract with potential for extension
- International and inclusive work environment with colleagues from across Europe
- Relocation Support for international candidates
- Office located in Lisbon, with proximity to beaches, culture, and a great lifestyle
You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client (name confidential). The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities.