Back to jobs

Swedish- Speaking TechSupport in Lisbon

Job description

Are you passionate about customer service and excited by new technologies?
Join a dynamic international team in sunny Lisbon and support a globally recognized client (confidential) while living a high-quality lifestyle by the sea.

Our client looking for a Swedish-speaking Customer Support Specialist who is motivated, adaptable, and eager to grow in a fast-paced environment. If you love solving problems and helping people, this is your opportunity!

Your responsibilities and impact as Technical Support Expert:
  • Assist customers via phone, email, chat, and social media
  • Support with product features, e-commerce, technical issues, and wireless connectivity
  • Handle pre-sales questions and general inquiries
  • Maintain a consistent and professional tone
  • Escalate complex issues and collaborate with technical teams
  • Manage your own support tickets and follow team guidance
  • Keep records accurate and provide feedback on help materials

Your Responsibilities:
  • Fluent in Swedish, with good English (B2+)
  • Strong communication and problem-solving skills
  • Comfortable with tech and dynamic environments
  • Open to feedback and learning
  • Willing to work flexible hours, including evenings/holidays if needed
What's in for you? 
  • Working hours: Monday to Friday – 08:00 AM to 05:00 PM
    (Weekends off: Saturday & Sunday)
  • Salary: €1,500 gross/month + €120 performance bonus
  • Full-time fixed-term contract with potential for extension
  • International and inclusive work environment with colleagues from across Europe
  • Relocation Support for international candidates
  • Office located in Lisbon, with proximity to beaches, culture, and a great lifestyle
About the Company:
You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client (name confidential). The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities.