Technical Support Advisor (French Speaker)

Location Málaga
Discipline: Customer Service, Technical Support
Language French
Job type: Entry-Level
Contact name: Lola Roulin

Contact email: lola@bluselection.com
Job ref: 2977
Published: 24 days ago

Today, working for technology brands rimes with passion, energy, and innovative spirit. This sounds like you.  Are you ready to join a brand that strives every day to revolutionize the world? Here you go! 
 

Your responsibilities and impact as a Technical Support will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;

  • Answering incoming queries from customers in order to solve technical problems

  • Ensuring a high level of customer satisfaction

  • Identifying issues and providing solutions

  • Recording data in the CRM system

  • Being a team player and participating in the success of the team and project
     

Skills, experiences, and interests you need to succeed in this role:

  • A native level of French and a fluent level of English

  • Knowledge of the value and impact that a good customer experience can create

  • Technical understanding/previous knowledge is a plus

  • Being an attentive listener, comfortable and skillful at communicating with people

  • Having a drive for excellence and professionalism

  • Being a real team player and committed to your work

  • Excitement about intercultural communication and the expatriate lifestyle

  • Living in or willing to relocate to Malaga for an international career and life experience

  • Having a valid Spanish work permit (required)
     

What’s in it for you?

  • Full-time, uncertain terms contract with 2 months of probation 

  • Working hours : 40h/week, rotating shifts, Monday to Friday from 8 AM to 7  PM and Saturday from 9 AM to 6 PM 

  • Salary: 184000€ gross/year + 1800€/year of performance bonus

  • Relocation Package

  • Lots of discounts with our partners

  • Free after work activities

  • An open-minded and employee-oriented working environment

  • Career development opportunities

  • New and modern office located where the action is
     

Your Future Company:

2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Barcelona hub.
 

Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Spain or send us your CV to be considered for other projects or future opportunities