Technical Support for 3D Printers (French Speaker)

Location Barcelona
Discipline: Customer Service, Technical Support
Language French
Contact name: Lola Roulin

Contact email:
Job ref: 2253
Published: almost 2 years ago
+++Please apply only if you hold EU citizenship or valid work permit for Spain+++

Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you.  Are you ready to join a brand which strive every day to revolutionize the world? Here you go! 

Your responsibilities and impact as a Technical Support will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
- Answering incoming queries from customers in order to solve technical problems
- Identifying issues and provide solutions
- Ensuring high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participate in the success of the team and project

Skills, experiences and interests you need to succeed in this role:

- A native level of French and at least a B2 level of English
- Knowledge of the value and impact that a good customer experience can create
-Technical understanding/previous knowledge is a plus
- Being an attentive listener, comfortable and skilful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Barcelona for an international career and life experience
- Having a valid Spanish work permit (required)

What’s in it for you?

– Full-time contract, 40h/week, Monday to Friday from 8 AM to 6 PM
– Salary: 20000€ gross/year + 4000 €/year of performance bonus
– Relocation Package
– Lots of discounts with our partners
– Free after work activities
– An open-minded and employee-oriented working environment
– Career development opportunities
– New and modern office located where the action is

What should you expect from living in Barcelona?
- The unique experience of an international and diverse culture
- A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines
- Quite a dynamic and active urban life where it is difficult to get bored
- Sunny days, Mediterranean weather and a relaxed lifestyle
- An attractive startup and innovation hub with exciting opportunities

Hi, I’m Marie from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 931 24 44 90 or reach me via LinkedIn. This project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.

Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.