Cards Operations Analyst (French Speaker)

Location Athens
Discipline: Customer Service
Language French
Contact name: Marie Wittke

Contact email: mariew@bluselection.com
Job ref: 1955
Published: 6 months ago
It is not without reason that more and more people are drawn to Athens, as the Greek metropolis is one of Europe's emerging markets. Many international companies have already noticed the trend, which is why you shouldn't be surprised if you find yourself in a job for a world-renowned company with a multicultural environment.

Our client is looking for a new employee to support their international team in Athens:
Your responsibilities and impact as a Financial Customer Service Agent in Athen will be:
– Support for customers in the French market
– Operating an excellent customer management
– Providing solutions to customers via phone, mail or social media
– Assume the role of a consultant and provide assistance with specific questions for a famous bank

What’s in it for you?
– Working Hours: Full time on rotating shifts  (Monday - Sunday; 8.00 - 00.00).
– Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
– Salary Conditions(*): 
1045€ gross/ month (paid 14x) + performance bonus of up to 100€ gross/month
– Relocation Package for International Candidates:
Flight ticket to Athens
Hotel accommodation for 2 weeks with breakfast
Yearly flight ticket to your home and back
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company: Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. You will be an added value to their international team including talents from more than eighty nationalities all over the world.
– Career Growth Opportunities: Various career development chances in different paths.
Skills, experiences and interests you need to succeed in this role:
– Speak a native level of German and at least a B2 level in English
– Know the value and impact that a good customer experience can create
– Already experience in the customer service field for 6 months
– Experience in financial transactions
– Are an attentive listener, comfortable and skilful at communicating with people

Skills, experiences and interests you need to succeed in this role:
– Speak a native level of French and a C1 level in English
– You have at least 6 months of experience of banking related customer service 
– Are enthusiastic about fashion, trends and giving styling advice to others
– Know the value and impact that a good customer experience can create
– Are an attentive listener, comfortable and skilful at communicating with people
– Enjoy being energetic, innovative and working proactively at a fast pace
– Get excited about intercultural communication and the expatriate lifestyle
– Are already living in or willing to relocate to Lisbon for an international career and life experience

Hi, I’m Marie from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 931 24 44 90 or reach me via LinkedIn.