• Location & Work Model: Hamburg (Kontorhausviertel) | Hybrid (Office & Home Office)

• The Project: Digitalizing Technical Service Management

• Salary: from €48,000 + 15% Variable Bonus

The Project

This project is all about scaling a specialized SaaS solution for fire protection, security technology, and facility management to become the market leader in Germany. With over 500,000 assets already managed digitally, ranging from elevators to air purifiers, and the power of a leading European group behind it, this is a mission to create real value in the daily working lives of service technicians.

The Role & its Responsibilities

In this role, you aren’t just selling the product; you are a consultant, a problem-solver, and a guide for our clients. Your goal is to pave the way into the digital future for businesses that are ready to modernize.

• Consultative Sales: You will handle qualified leads (no cold calling!) and showcase the software through live demos via video conference.

• Process Optimization: You’ll actively advise prospects on how to improve their internal workflows using the cloud software.

• Onboarding Expert: You’ll assist new customers with the initial setup and tailor the software to their specific business needs.

• Knowledge Transfer: You’ll train the clients' employees, ensuring they feel confident and empowered using the apps.

• Product Feedback: You act as the bridge between the market and the tech team, passing on valuable insights to influence future product development.

• Brand Ambassador: You’ll be part of the team representing the company at trade fairs and industry events.

What you should bring?

The Must-Haves:

• A background as an IT System Merchant (IT-Systemkaufmann/-frau), a similar qualification, or relevant professional experience.

• Professional fluency in German (Verhandlungssicher).

• A genuine passion for communication and a professional, sympathetic presence on the phone.

• Confidence in using online tools, mobile apps, and standard office software (like Excel).

The Nice-to-Haves:

• A quick grasp of new concepts and the ability to listen actively to customer needs.

• Motivation, ambition, and a good sense of humor!

What’s in it for you?

• The Challenge: You get to be a key driver in the growth of an agile software company that is part of a powerful European group.

• The Vibes: A tight-knit team of 10 motivated colleagues in a beautiful office in central Hamburg.

• Flexibility: Flexible working hours and the freedom to work independently between the office and home.

• Perks: 30 days of vacation, a "Deutschland-Ticket" for your commute, and a "Jobrad" for both work and private use. 

About the company

The company is an innovative software provider based in Hamburg’s Kontorhausviertel. Specializing in web applications and smartphone apps for digital service management, the firm serves clients in the fields of security technology, fire protection, and facility management. Since late 2025, the company has been part of a leading European provider of Field Service Management software, combining the agility of a small team with the stability of an international market leader.