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Tech Customer Care in Barcelona (Norwegian Speaker)

Job description

What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn, and grow altogether within an international booming company?

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there.

Whatever comes out of it for you, you will definitely not regret it.

Your responsibilities and impact as a Tech Customer Care will be:

  • Responding to inbound requests from care organizations and documenting relevant case information 

  • Handling remote corrections

  • Prioritize and coordinate tasks and assignments

  • Identifying issues and providing effective solutions, and escalating the issues when they require further support


Skills, qualifications and interests you need to succeed in this role:

  • A good level of English, along with a native level of Norwegian is mandatory

  • Availability to work rotative shifts from Monday to Sunday (Including night shifts WFH)

  • Strong empathy as you will be handling issues in a healthcare environment

  • Excellent listening skills and proficient communication abilities

  • A drive for first contact resolution

  • Attention to detail and technical orientation

  • Excitement about intercultural communication and the expatriate lifestyle

  • EU Citizenship or valid work permit/ residency card mandatory


What’s in it for you?

  • Competitive Salary with bonus

  • Great perks 

  • Permanent contract

  • Strong learning and development plans for your career growth

  • Global company with over 25 years of experience and hundreds of industry awards

  • Central, easily achievable location

  • Relocation package (week of accommodation and flight to Barcelona) 

Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities.