Banner Default Image
Lola Roulin
Back to Team

Lola Roulin

SENIOR RECRUITER.

​When I was 16, I left my small village in France to spend one year in Brazil. This was the starting point of my hunger to discover different cultures and new people from all over the world. A few years later, I came to Barcelona for a solo trip and immediately felt the good energy of this city. I decided to stay and did a Language and Cognitive Sciences Master's. After many student jobs and one year in customer service, I jumped into a totally unknown and exciting universe: Recruitment.

I could not have dreamt of a better starting than Blu Selection in order to face this new challenge and to grow up personally and professionally. So grateful and motivated to #makethebluexperience!

Jobs by Lola Roulin

    • Barcelona

    Chargé de Clientèle pour une Application de Parking

    Notre client, acteur majeur dans le domaine de la mobilité et du stationnement, propose une application innovante permettant aux automobilistes de réserver et payer leurs places de parking via un site web et une application mobile. Grâce à des partenariats stratégiques avec de nombreux parkings publics et privés (hôtels, immeubles, etc.), cette entreprise simplifie le stationnement pour les particuliers et les professionnels, tout en offrant des tarifs compétitifs. Leur réseau compte actuellement plus de 3 500 parkings répartis en France, Espagne, Belgique, Pays-Bas, Suisse, Italie, Portugal et Allemagne. Vos missions: Assurer la communication avec les clients (B2C) par téléphone et e-mail. Identifier, analyser et résoudre les problèmes rencontrés par les clients et partenaires. Collaborer avec l’équipe de gestion des comptes pour recueillir des informations et résoudre des cas spécifiques. Proposer des recommandations proactives pour améliorer les produits et services. Profil recherché: Une première expérience réussie dans une fonction orientée B2C (une expérience dans le B2B est un plus). Grande rigueur, sens de l’organisation et empathie. Vous aimez le contact avec les clients et la résolution de problèmes. Langues :Français, espagnol, anglais courants indispensables. Niveau conversationnel en anglais requis. Toute autre langue (italien, allemand ou néerlandais) serait un atout. Vous résidez à Barcelone ou êtes prêt(e) à vous y installer. Pourquoi rejoindre cette entreprise ? Un salaire attractif Un environnement de travail dynamique et stimulant. 32 jours de congés payés par an Un contrat permanent, temps plein du lundi au vendredi Un lieu de travail idéalement situé à Barcelone, avec un mode de travail hybride


    • Barcelona

    Spanish and Catalan Speaking Business Developer

    Are you a commercial agent with experience looking for a new opportunity in the textile sector? Responsibilities: Develop and expand the client portfolio in Catalonia, with a special focus on the Costa Brava. Manage the complete sales cycle: from client prospecting to closing contracts and managing business relationships. Frequently travel to meet potential clients. Establish strong and trustworthy relationships with key clients, especially in the hospitality and catering sectors. Requirements for Success: Previous experience: At least 2-3 years in B2B sales or business development, preferably in tourism, hospitality, catering, or laundry services. Commercial skills: Strong business sense and an entrepreneurial spirit. Mobility: Comfortable with frequent travel. Relationship management: Ability to build and maintain strong client relationships. Sales cycle knowledge: Experience in B2B sales. Benefits: Competitive salary accompanied by attractive commissions. Company car. Permanent full-time contract (39 hours per week). Work schedule: Monday to Friday. Family-oriented and collaborative work environment. About the Company: This renowned company has been operating in the hospitality sector for more than 60 years, providing services to some of the most prestigious hotels in Europe. Currently in a phase of expansion, they are seeking an experienced Business Developer to join their team and contribute to the company’s growth.


    • Paris

    French Speaking Revenue Operations Manager

    Location: Flexible (France/Barcelona), with bi-monthly travel to Aix-en-Provence. Are you ready to shape the future of a hypergrowth SaaS leader? Join a European fleet management champion with 500,000+ vehicles under management, a prestigious client base, and rapid expansion across Europe. France is our priority market, and we’re looking for a Revenue Operations Manager to build and scale RevOps from the ground up. As the Revenue Operations Manager, you’ll bridge strategy and execution, empowering Sales, SDR, Marketing, and Customer Success teams with the tools, processes, and insights they need to thrive. Key Responsibilities: Build and optimize Processes: Structure scalable sales funnels, improve workflows, and deploy enablement strategies. Drive Data-Driven Decisions: Define, track, and improve key activation metrics (ramp-up, pipeline velocity, CRM adoption). Enable Team Success: Design onboarding and ongoing training to accelerate performance. Unite Teams: Align local and European teams to maximize collaboration and impact. Own CRM & Tools: Deploy, train, and ensure adoption of Salesforce or equivalent systems. Support Growth: Scale processes for cross-sell initiatives and acquisitions. What You’ll Achieve: First 90 Days: Audit sales funnels, identify quick wins, and build scalable processes. Within 12 Months: Deliver tangible improvements in KPIs, deploy end-to-end funnel management, and drive team alignment. What You Bring: 5+ years’ experience in RevOps, Sales Enablement, or Commercial Ops, with 2+ years in SaaS or B2B tech. Proven ability to build and scale processes in high-growth environments. Expertise in CRM systems (Salesforce), funnel analysis, and KPI reporting. Native-level French and fluent English. A strategic, hands-on, and solution-oriented mindset. Why Join Our Client? Build from Scratch: Own RevOps in a key growth market. High Visibility: Work closely with C-level leaders to shape strategy. Hypergrowth SaaS Leader: Be part of an innovative, fast-growing company in a booming sector. Career Growth: Attractive package, international exposure, and leadership opportunities.


    • Barcelona

    Spanish Speaking Marketing Consultant

    Our client is seeking a Spanish-speaking Marketing Consultant to join their growing team in Barcelona. In this role, you will be the key point of contact between creators, internal teams, and external partners, ensuring smooth communication and the successful execution of publication strategies. You will be responsible for supporting authors throughout their publishing journey and maximizing the visibility of their books. Key responsibilities include: Acting as a liaison between authors, creatives, internal departments, and external providers to ensure the smooth execution of book launches. Developing and implementing communication strategies tailored to each new publication. Overseeing the operational management of new releases, including resource allocation and managing relationships with already-published authors. Providing consultative support to authors, ensuring their success and satisfaction throughout the publication process. The Ideal Candidate: The successful candidate will be passionate about books, new technologies, and storytelling. They will have a strong grasp of social media and its codes, and be familiar with tools such as Indesign. Prior experience in influence marketing (such as UGC, agency work, or similar) would be highly valued. The ideal candidate will demonstrate: Creativity and boldness, with the ability to develop innovative strategies. Exceptional attention to detail and organizational skills. A collaborative and team-oriented mindset. The drive to work hard and produce excellent results in a fast-paced environment. What’s on Offer: Location: Barcelona, working within a collaborative and international environment. Salary: fix salary with uncapped performance-based bonuses. An opportunity to work in a creative and strategic role, contributing to the success of unique publishing projects.


    • Barcelona

    Comercial Sector Textil

    ¿Eres un agente comercial con experiencia y estás buscando una nueva oportunidad en el sector textil? Responsabilidades: Desarrollo y ampliación de la cartera de clientes en Cataluña, con un enfoque especial en la Costa Brava Gestionar el ciclo completo de ventas: desde la prospección de clientes hasta el cierre de contratos y la gestión de relaciones comerciales. Definir estrategias para identificar y atraer nuevas oportunidades de negocio. Realizar desplazamientos frecuentes para reunirte con potenciales clientes. Concretar reuniones presenciales con prospectos clave y de gran potencial. Construir y mantener un pipeline de ventas sólido dentro del mercado español. Establecer relaciones sólidas y de confianza con clientes clave, especialmente en los sectores de hostelería y restauración. Para tener éxito en esta posición, deberás contar con: Experiencia previa: Al menos 2-3 años en ventas o desarrollo comercial B2B, preferiblemente en turismo, hostelería, restauración o lavandería. Habilidades comerciales: Gran sentido de los negocios y un marcado espíritu emprendedor. Movilidad: Comodidad para realizar desplazamientos frecuentes. Gestión de relaciones: Capacidad para construir y mantener relaciones sólidas con los clientes. Conocimiento del ciclo de ventas: Experiencia en ventas B2B Beneficios: Salario competitivo acompañado de comisiones atractivas. Coche de empresa. Contrato indefinido a jornada completa (39 horas semanales). Jornada laboral de lunes a viernes. Ambiente laboral familiar y colaborativo. Sobre la empresa: Esta reconocida empresa lleva más de 60 años operando en el sector de la hostelería, ofreciendo servicios a algunos de los hoteles más prestigiosos de Europa. En pleno proceso de expansión, buscan un agente comercial experimentado para unirse a su equipo y contribuir al crecimiento de la compañía.


    • Barcelona

    French Speaking Content Creators Agent

    We are looking for a Content Creators Agent to join our client’s team in Barcelona and take on an exciting mission: to support content creators (influencers, bloggers, YouTubers, etc.) in transforming their ideas into bestselling books. As the creators’ main point of contact, you will play a key role in showcasing their work and helping them develop their literary projects. You’ll be responsible for promoting the publishing house’s expertise and innovative tools, while guiding each creator every step of the way to bring their vision to life. As a Content Creators Agent, your tasks will include: Identifying and reaching out to content creators (influencers, bloggers, YouTubers, etc.) with the potential to publish a book. Presenting publishing opportunities and the tools offered by the publishing house to help creators turn their ideas into tangible projects. Building trust-based relationships and collaborations with creators, acting as their main point of contact. Guiding creators throughout the publishing process, from the initial idea to the final book launch. Working closely with internal teams to optimize the support given to creators and ensure the success of their projects. Your Profile: We are seeking a passionate individual with a strong interest in content creation, books, and building relationships. The ideal candidate will have the following qualities: Excellent understanding of social media: You are familiar with platforms like Instagram, TikTok, and YouTube, and you understand the needs and expectations of content creators. Proactive and curious: You are always on the lookout for new trends and opportunities. Outstanding interpersonal skills: You excel at building strong, trust-based relationships with various stakeholders. Editorial sensitivity: You have a strong appreciation for books and writing, and you can identify the potential in an idea or project. Languages: Fluency in French and English or Spanish is essential to collaborate with an international team and creators. Organized and detail-oriented: You can manage multiple projects simultaneously while meeting deadlines. Required Experience Open to junior profiles with strong motivation to grow in the publishing and content creation industries. A first experience in UGC, influencer agencies, or a similar role is a plus. What We Offer: An international environment: Join a multicultural team based in the heart of Barcelona. A creative and rewarding mission: Help content creators bring their literary projects to life. Attractive compensation: Competitive fixed salary + uncapped commission based on performance. A stimulating work atmosphere: Work within a dynamic team where your creativity and boldness will be highly valued.


    • Barcelona

    Agent(e) de créateurs de contenus

    Nous recherchons un(e) Commercial(e) Business Development pour intégrer les bureaux de notre client et participer à une mission captivante : convaincre des créateurs de contenu (influenceurs, blogueurs, YouTubers, etc.) de transformer leurs idées en véritables succès littéraires. Tu joueras un rôle essentiel dans le développement de l’activité de l’entreprise, en valorisant leurs outils et leur expertise afin d’accompagner les créateurs dans la publication de leurs ouvrages. Tes missions: Prospecter et identifier les créateurs de contenu (via les réseaux sociaux, plateformes UGC, etc.) ayant le potentiel de publier un livre. Présenter notre savoir-faire éditorial et les outils permettant de transformer leurs idées en livres, tout en les convainquant de travailler avec nous. Construire une relation de confiance avec les créateurs et les accompagner à chaque étape du processus. Collaborer avec l’équipe pour optimiser les méthodes de prospection et partager les retours issus de tes échanges avec les influenceurs. Ton profil: Nous recherchons une personne passionnée, curieuse et orientée client, avec les qualités suivantes : Proactif(ve) et curieux(se) : Tu sais détecter les opportunités et tu es à l’aise dans un environnement dynamique. À l’aise avec les réseaux sociaux : Tu maîtrises les codes d’Instagram, TikTok, YouTube, ou autres plateformes, et tu comprends les attentes des créateurs de contenu. Sens commercial : Tu sais convaincre et établir des liens solides avec tes interlocuteurs, toujours dans une démarche orientée client. Langues : La maîtrise de l’anglais ou de l’espagnol est indispensable pour travailler avec notre équipe et nos créateurs internationaux. Team player : Tu aimes travailler en équipe, dans un esprit collaboratif et bienveillant. Passion pour les livres : Une appétence pour l’univers littéraire est un vrai plus. Le poste est ouvert aux profils juniors. Une première expérience dans l’UGC, en agence d’influence ou dans un poste commercial est un atout supplémentaire. Ce que nous offrons: Un cadre international : Rejoins une équipe multiculturelle basée à Barcelone. Une mission stimulante : Collabore avec des influenceurs pour transformer leurs idées en livres à succès. Une rémunération motivante : Salaire fixe compétitif + variable déplafonné. Un environnement créatif : Laisse libre cours à ton audace et à ta créativité pour séduire les créateurs.


    • Lisbon

    French-Speaking Telesales Agent for Salt

    Go on reading if you are interested in a job for one of the most famous Telecommunication brands working together with over 227 million clients all over the world! Salt, a French-founded company, developed itself into a multilingual and international company, being part of the top 3 providers in Switzerland and France. If you can imagine yourself being a new member of the company’s team, that might be a great opportunity for you! Your responsibilities and impact as Telesales Agent will be: Supporting clients’ activities by offering world-class service to their customers Answering inbound calls from potential customers Talking to customers who actively reach out to Salt and show interest in the products (soft sales) Selling over the phone through good communication and negotiation skills Being a team player and participating in the success of the team and project Skills, qualifications, and interests you need to succeed in this role: A native level of French  Experience in sales or at least a sales attitude You are motivated, reliable, and committed to your work Having a drive for excellence and professionalism Excellent communication skills What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: 40h/week (8h/day) from Monday to Saturday, rotating shifts from 7 AM to 8 PM Work from home Salary conditions* – 2 options: Including free accommodation (shared flat, all bills included): 1050€ gross/month Excluding accommodation: 1250 € gross/per month up to 1000€ bonuses per quarter Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU). Help with paperwork, opening a bank account, etc. upon your arrival.  A company that fully supports you and wants to make your experience great Free Portuguese lessons, cooking classes, sports activities and social events organized by the company A dynamic, open-minded, and multicultural environment, including 82 different nationalities A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc. Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles


    • Barcelona

    French and Portuguese-Speaking IT Service Desk Agent

    Join an international team specializing in IT support for enterprise and public sector organizations across Europe. As a Service Desk Specialist, you will provide front-line technical assistance, delivering personalized support to end-users and business partners by resolving their IT-related challenges. Key Responsibilities: Provide B2B technical support via phone, email, tickets Accurately record and track incidents using a ticket management system. Escalate unresolved matters to the appropriate technical teams. Strive to ensure a high level of customer satisfaction with every interaction. What’s in It for You? Flexible remote work policy: 80% remote, with just four days per month required on-site. Permanent, full-time contract (39 hours per week). Rotational shifts between 7:00 and 19:00, Monday to Friday. Start date: July 1st. Annual meal voucher allowance after probation period (€1,100). Comprehensive health insurance after six months of employment. Perks platform: discounts on fitness centers, dining, car services, and more. Growth opportunities, including leadership and career development programs. Complimentary online language courses (German, French, Spanish, English). Fully compensated initial training period. Your Profile: Proficient in Portuguese, French (C1 certificated minimum) and English (full professional proficiency) Eager to learn more about information technology. Possess a proactive attitude and a passion for problem-solving. Strong analytical and logical thinking skills. Excellent communication abilities with a focus on customer satisfaction. Enjoy collaborating within a team setting. Dependable and punctual, with respect for shift schedules.


    • Lisbon

    French-Speaking Customer Service for Coffee Brand - Signing + Loyalty Bonus

    Join an exciting, fast-paced team as a Customer Service agent for the French Market, where you’ll represent a global leader in coffee and ensure customers enjoy an exceptional journey from start to finish. Your Role: Managing inbound and outbound communications via phone, email, and chat to assist customers with their inquiries and needs. Providing solutions through First Contact Resolution to minimize escalations or follow-ups. Representing the brand with enthusiasm and in-depth knowledge of its products and services. What You Need:  Language skills: Native-level French and a minimum B2 level in English. Strong interpersonal and communication skills with the ability to adapt to diverse customer needs. Previous experience in customer service, sales, or a similar role (preferred but not required). A proactive, detail-oriented mindset with a focus on delivering customer satisfaction. What's In It for You?  Signing bonus: 1500 euros Loyalty bonus: 1000 euros after 6 months Competitive salary: With accommodation (shared flat, bills included): €1040 gross/month. Without accommodation: €1240 gross/month. Relocation support: Initial flight reimbursement and airport pick-up. Assistance with paperwork and settling in. Additional perks:Free Portuguese lessons, cooking classes, sports activities, and events. Private health insurance after 6 months. Career advancement opportunities.


    • Sant Cugat del Vallès

    German-Speaking Inside Sales B2B

    Are you a motivated communicator with a passion for sales and building client relationships? Do you thrive in fast-paced, goal-driven environments? If you’re looking to take your career to the next level, we have the perfect opportunity for you! Your Mission as an Inside Sales Representative: As part of a dynamic and innovative team, you’ll play a key role in driving business growth, connecting with clients, and delivering solutions tailored to their needs. This is your chance to join a forward-thinking company committed to quality and innovation. Lead Generation: Proactively research, identify, and qualify new business opportunities. Grow Accounts: Manage a portfolio of small to medium-sized businesses, focusing on client retention and revenue growth. Present Solutions: Deliver tailored product presentations that address client needs and showcase value. Promote Innovation: Help clients discover solutions that align with their goals and contribute to their success. Skills, qualifications, and interests needed to succeed in this role: Language Skills: Native level in German, with professional-level English. Sales Experience: 6 months - 1 year in inside sales, business development, or outbound calling. Sales Skills: Proven ability to convert leads, exceed targets, and manage B2B sales. Tech-Savvy: Comfortable with CRM tools, virtual demos, and digital engagement platforms. Communication: Outstanding communication and persuasion skills to build trust and long-term relationships. What’s in It for You? Competitive Salary: Fixed base salary + performance-based bonuses. International Environment: Work with a diverse and talented team. Career Growth: Be part of an ambitious, growing company with plenty of opportunities to develop your career. Purpose-Driven Work: Join a company that values innovation and making a meaningful impact. Your Future Company:  Our client is a leading entity in the international market for high-quality tableware and packaging solutions. Renowned for its dedication to sustainability and innovative design, the company offers a diverse array of products. With a focus on superior quality and eco-friendly practices, it serves multiple industries, including hospitality, food service, and retail.


    • Barcelona

    Inside Sales & Lead Generation Representative (German Speaker)

    Our client is seeking a highly motivated and dynamic Inside Sales Representative to drive revenue growth through proactive outreach and lead nurturing. This role requires an effective communicator who excels at engaging with potential clients, identifying their needs, and providing tailored solutions. The position focuses on a combination of outbound cold calling and the ongoing management and development of a portfolio of accounts, ensuring sustained client engagement and growth. Your responsibilities and impact as an Inside Sales & Lead Generation Representative will include: Research, identify, qualify, and register new leads in the CRM system Engage potential customers through cold calls, emails, and digital platforms to convert leads into sales opportunities Qualify self-registration and self-payment leads to ensure appropriate sales follow-up and inbound engagement Manage and grow tier accounts, promoting retention and revenue growth Conduct presentations tailored to individual client challenges and business goals Encourage customers to adopt online and self-service sales channels Partner with different Sales teams to transition high-potential leads and co-manage key accounts Maintain up-to-date lead and customer records, ensuring complete data in CRM systems Follow up on marketing campaigns, reactivating dormant leads and accelerating warm interest into deals Track your performance, report on KPIs, and continuously look for ways to optimize outreach and conversion rates Act as a trusted advisor, delivering a seamless and consultative experience to all prospects and existing customers Skills, qualifications, and interests needed to succeed in this role: You have 1-2 years of experience in inside sales, outbound calling, or business development You have a native/bilingual level of German and a professional proficiency level of English You have a Bachelor's degree in Business Administration or relevant field You have a proven track record of converting leads and consistently meeting or surpassing sales targets You are familiar with B2B sales and customer lifecycle management You possess excellent communication and persuasion skills (both written and spoken) You are comfortable conducting virtual demos and using digital channels for customer engagement You have a self-starter mindset with a knack for prioritization and time management What's in it for you? Competitive salary with performance-based bonuses Opportunity to grow your career within an ambitious, forward-thinking company Hybrid flexibility  Growth opportunities


    • Madrid

    Agente Comercial Sector Textil

    ¿Eres un agente comercial con experiencia y estás buscando una nueva oportunidad en el sector textil? Responsabilidades: Desarrollar y ampliar la cartera de clientes en la región de Madrid y el sur de España. Gestionar el ciclo completo de ventas: desde la prospección de clientes hasta el cierre de contratos y la gestión de relaciones comerciales. Definir estrategias para identificar y atraer nuevas oportunidades de negocio. Realizar desplazamientos frecuentes para reunirte con potenciales clientes. Concretar reuniones presenciales con prospectos clave y de gran potencial. Construir y mantener un pipeline de ventas sólido dentro del mercado español. Establecer relaciones sólidas y de confianza con clientes clave, especialmente en los sectores de hostelería y restauración. Para tener éxito en esta posición, deberás contar con: Experiencia previa: Al menos 2-3 años en ventas o desarrollo comercial B2B, preferiblemente en turismo, hostelería, restauración o lavandería. Habilidades comerciales: Gran sentido de los negocios y un marcado espíritu emprendedor. Movilidad: Comodidad para realizar desplazamientos frecuentes. Gestión de relaciones: Capacidad para construir y mantener relaciones sólidas con los clientes. Conocimiento del ciclo de ventas: Experiencia en ventas B2B Beneficios: Salario competitivo acompañado de comisiones atractivas. Coche de empresa. Contrato indefinido a jornada completa (39 horas semanales). Jornada laboral de lunes a viernes. Ambiente laboral familiar y colaborativo. Sobre la empresa: Esta reconocida empresa lleva más de 60 años operando en el sector de la hostelería, ofreciendo servicios a algunos de los hoteles más prestigiosos de Europa. En pleno proceso de expansión, buscan un agente comercial experimentado para unirse a su equipo y contribuir al crecimiento de la compañía.


    • Barcelona

    Client Support Specialist in Barcelona (Italian Speaker)

    Would you like to contribute to the growth of a company committed to social inclusion? A rapidly expanding organization, specializing in delivering healthy and sustainable products to businesses, is looking for a Client Support Specialist to join their team based in Barcelona. Your Future Company: This company stands out for its mission to integrate people with disabilities at every stage of its value chain while offering responsible solutions, such as fresh fruit baskets, healthy snacks, and coffee delivered directly to workplaces. Currently operating in several European countries (Spain, Portugal, and France), the company is preparing to expand into Italy. Your Responsibilities as a Client Support Specialist: Manage and follow up with existing clients, ensuring high-quality customer relationships and order processing. Perform administrative tasks to support the sales team. Guarantee effective and responsive follow-up to meet client needs. Required Skills: Native level of Italian, Spanish and proficient level of English Previous experience in administration or customer service. Familiarity with ticket management tools; knowledge of software such as HubSpot or Odoo is a plus. Comfortable speaking with clients over the phone. Excellent written and verbal communication skills. Strong attention to detail and the ability to work with precision. Why Apply? Join a fast-growing organization with a tangible social impact. Work with a caring and dynamic team. Enjoy a flexible work environment (one day of remote work per week). Working hours: Monday to Thursday, 9 a.m. to 6 p.m.; Friday, 8 a.m. to 2 p.m. Access training and career development opportunities. Fresh fruit, coffee, and snacks available in the office.


    • Braga

    Conseiller Clientèle Secteur Santé

    Vous êtes passionné(e) par l'idée d'aider les autres et de faire la différence dans le secteur de la santé ? Ce poste offre une opportunité unique à un conseiller clientèle francophone de soutenir les professionnels de santé en leur offrant de l'assistance sur l'utilisation de logiciels médicaux. Si vous aimez résoudre des problèmes, avez de solides compétences en communication et êtes intéressé par les technologies de la santé, ce poste pourrait vous convenir parfaitement ! Tes missions principales: Accompagner et conseiller les professionnels de santé par téléphone dans l’utilisation du logiciel, en répondant aux demandes entrantes et en les contactant de manière proactive. Former les utilisateurs à distance sur les services de l'entreprise afin de garantir une prise en main efficace et fluide. Assurer un traitement rapide et efficace des demandes reçues par e-mail. Répondre aux questions des clients et leur apporter des conseils adaptés sur les produits et services. Compétences, qualifications et qualités nécessaires pour réussir dans ce rôle : Vous êtes orienté service client avec d'excellentes capacités de communication. Vous êtes proactif, fiable, motivé et aimez travailler en équipe. Vous parlez français couramment. Pas d'anglais requis.  Vous êtes passionné(e) par le secteur santé/médical ou avez de l'intérêt pour découvrir ce secteur. Ce que nous offrons: Type de contrat : Contrat permanent (3 mois de période d'essai) Horaires : Lundi au Vendredi de 7h à 17h30 (horaires rotatifs) Localisation: Bureaux à Braga  Salaire compétitif et prime de performance


    • Lisbon

    Client Specialist for a Social Media Brand (Polish Speaker)

    Are you a native Polish speaker looking for an opportunity to work as a Customer Experience Representative for a Social Media brand? Ensure customer satisfaction and contribute to the growth of small and medium-sized businesses (SMBs). What You’ll Do: Support small and medium-sized businesses (SMBs) in their growth across multiple channels, including chat, email, and phone. Assist SMB clients with self-service advertising products in the online and digital advertising space, providing pre- and post-sales support. Deliver product and tool support, enhancing the overall customer experience. Identify trends and address issues that impact multiple SMB clients. Resolve customer inquiries efficiently and proactively communicate progress. Offer insights to help clients optimize the use of advertising solutions. What You’ll Need: Native-level proficiency in written and spoken Polish. Fluency in English at a B2 level or higher (mandatory). Knowledge of online advertising products and social media platforms. At least one year of experience in a customer service-related role is a plus. Strong communication skills, including verbal, written, and listening abilities. Benefits: Salary Options: With free accommodation (shared flat, all bills included): €1,050 gross/month. Without accommodation: €1,250 gross/month. Relocation Support for International Applicants: Reimbursement of initial flight costs to Lisbon. Airport pick-up upon arrival. Annual return flight to your home country (within the EU). Assistance with paperwork, opening a bank account, and settling in. Health insurance from the first day of employment. Access to free Portuguese language courses, sports activities, and organized events.


    • Lisbon

    Sales Development Representative - Software Solutions (French Speaker)

    Are you passionate about sales and looking for a new opportunity in an international and dynamic environment? Are you ready to grow your career in a fast-paced and innovative software company? If so, we are looking for you! Your Responsibilities and Impact as a Sales Development Representative: Proactively identify and generate new business opportunities via outbound calls, emails, and social media outreach. Qualify leads and schedule qualified meetings or demos for the sales team. Research and understand prospective clients' business needs and challenges to offer tailored solutions. Collaborate with the sales and marketing teams to create and implement lead generation strategies. Skills, Qualifications, and Interests You Need to Succeed in This Role: You have a native level of French and are fluent in English (B2-C1). You have a strong interest in sales, business development, and technology. Previous experience in a sales of minimum 6 months What’s in It for You? Type of contract: a long-fixed term contract Working hours: Mon-Fri (7 AM - 5 PM) Salary conditions*, 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month + commissions Excluding accommodation: 1240€ gross/month + commissions Private health insurance from the beginning of the contract (additionally to standard insurance) Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival.  Career Growth: Clear progression paths to Account Executive, Team Lead, or other roles within the organization.


    • Lisbon

    Support Client pour une Entreprise de Jeux Vidéo (Francophone)

    Êtes-vous passionné(e) par les jeux vidéo ? Vous cherchez une première expérience à l'étranger pour développer vos compétences et travailler dans un autre pays ? Ou bien êtes-vous à la recherche d'un emploi stable pour lancer votre carrière ? Ce que vous ferez : Conseiller les clients pour l'achat de produits liés aux jeux vidéo. Fournir une assistance aux clients via téléphone, email et chat en direct. Offrir un support technique expert. Aider les utilisateurs à utiliser leurs produits, y compris l'installation de logiciels et la synchronisation des appareils. Fournir des recommandations et conseils efficaces pour l'achat de produits. Ce dont vous avez besoin : Citoyenneté européenne ou permis de travail/carte de résidence valide (obligatoire). Niveau natif en français et niveau B2/C1 en anglais. Forte orientation service client, une expérience préalable en support B2B est un plus. Excellentes compétences en résolution de problèmes et capacité à travailler de manière autonome. Avantages : Options de salaire : Avec hébergement gratuit (appartement partagé, toutes charges incluses) : 1 050 € brut/mois. Sans hébergement : 1 250 € brut/mois. Soutien à la relocalisation pour les candidats internationaux : Remboursement des frais de vol initiaux pour Lisbonne. Accueil à l'aéroport à votre arrivée. Un vol annuel de retour dans votre pays d'origine (dans l'UE). Aide pour les démarches administratives, l'ouverture d'un compte bancaire et l'installation. Bénéfices supplémentaires : Cours de portugais gratuits pour vous aider à vous intégrer dans votre nouveau pays. Accès à des cours de cuisine, des activités sportives et des événements sociaux organisés par l'entreprise. Opportunités claires de développement de carrière dans différents domaines.


    • Porto

    Quality Analyst and Trainer (French Speaker)

    Are you passionate about training, quality assurance, and helping teams achieve excellence? We are looking for a French Trainer & Quality Analyst for our client. This role offers the opportunity to work closely with teams, deliver impactful training sessions, ensure service quality, and contribute to a positive work environment. As a Quality Analyst and Trainer, your daily tasks will include: Develop structured learning experiences and monitor their quality outcomes. Prepare employees for career growth by translating requirements into effective training programs. Deliver engaging and impactful training courses to employees. Monitor, review, and evaluate CSR (Customer Service Representative) performance through daily call assessments. Provide constructive feedback to CSRs to improve service delivery, focusing on soft skills, product knowledge, and system expertise. Create and execute monthly call monitoring plans while keeping track of progress and achievements. Participate in monthly calibrating sessions to ensure consistent evaluation standards across the team. Act as a point of escalation for quality-related issues and provide recommendations for improvement. Collaborate with supervisors on program changes and communicate CSR performance for appraisals. Actively contribute to the Monthly Quality Report by providing relevant data and insights. Compliance and Security Take appropriate action when identifying non-compliance with policies. Skills and Qualifications: Native-level French and intermediate English. Exceptional organizational and time management skills. Strong interpersonal skills and the ability to work with diverse teams. Ability to make fair and consistent judgments and influence behavior positively. Experience with training and quality analyst in a BPO environment (mandatory). Work Conditions: Monday to Friday: 8:00 – 17:00 (PT time) Location of the job: Porto The training program will first take place in Montpellier, France, from 14th to 18th April (mandatory travel required). This will be followed by onsite training in Porto, starting 28th April. From June onwards, a hybrid working mode from Porto will be implemented, based on performance.  What's in for you:  Competitive Salary: Base salary with additional benefits (language bonus, role complement, meal allowance, performance bonus) Private Healthcare & Dental Insurance: Available after six months of employment. Paid Professional Training: Gain lifelong skills and experience. Career Growth Opportunities: Access to development programs to help you grow.


    • Lisbon

    Conseiller Clientèle Automobile (Francophone)

    Passionné(e) d’automobile ? Rejoignez l’une des plus grandes marques françaises dans le domaine de l’automobile. Nous recherchons une personne prête à relever des défis et à accompagner les clients avec leurs questions. Vous serez responsable de répondre aux besoins des clients et de trouver les meilleures solutions pour les satisfaire. Vos responsabilités en tant que Conseiller Clientèle Automobile : Dans ce rôle, vous serez chargé d'apporter soutien et conseils aux clients concernant leurs véhicules. Service client par téléphone et par email. Fournir des informations détaillées sur les produits aux clients. Conseiller les clients sur l’utilisation optimale des produits. Gestion et traitement des cas de garantie. Compétences, qualifications et qualités nécessaires pour réussir dans ce rôle : Vous êtes orienté service client avec d'excellentes capacités de communication. Vous êtes proactif, fiable, motivé et aimez travailler en équipe. Vous parlez français couramment et avez un niveau d'anglais de base (B1 minimum). Vous êtes passionné(e) par le secteur automobile ou avez de l'intérêt pour découvrir ce secteur. Ce que nous offrons : Type de contrat : Contrat à durée déterminée d'un an renouvelable  Rémunération : Avec logement gratuit (appartement partagé, toutes charges incluses) : 1 040 € brut/mois. Sans logement : 1 240 € brut/mois. Pour les candidats internationaux :Remboursement des frais de vol initial après 9 mois. Prise en charge à l’aéroport. Billet aller-retour annuel vers votre pays d’origine (dans l’UE). Accompagnement administratif à votre arrivée (ouverture de compte bancaire, démarches, etc.). Assurance santé privée dès le premier jour du contrat. Cours de portugais gratuits, ateliers de cuisine, activités sportives et événements sociaux organisés par l’entreprise. Opportunités de carrière : Possibilités d’évolution dans différents parcours professionnels.