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Mirkku Uotila
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Mirkku Uotila

SENIOR RECRUITER.

​Hola a todos!

I'm Mirkku. Before jumping into this Blu adventure, I studied for both a Bachelor's and Master's degree in Career Counselling in my dear home country, Finland. In my studies, I learned how to support individuals in making educational and career choices as well as managing their personal life pathways. During my studies, I spent 4 life-changing months in Barcelona as an Erasmus exchange student and decided that my story with Barcelona was just about to begin. And the rest is history. 

What I sincerely enjoy in my work as a Senior recruiter at Blu is that I can combine both my background in career counselling and my international experience in the field of customer service and still at the same time find every day so many new things to learn and discover both from my talented colleagues and from all the candidates and clients! Speaking with multiple candidates each day and helping them take the next step in their expatriate career makes me feel fulfilled.

Jobs by Mirkku Uotila

    • Barcelona

    Content Reviewer - Afternoon Shift (Norwegian Speaker)

    Do you pay attention to detail, have a big interest in social media and want to work with improving and making sure social media is safe for its users? Are you interested in working abroad and gaining professional experience?  We are now looking for a Norwegian Content Reviewer to work with moderating one of the biggest social media platforms of this generation. Your responsibilities and impact as a content reviewer will be: Reviewing and scanning content on the app. Checking if it is appropriate and coincides with the platform guidelines. Evaluating reported content. Safeguarding the user experience. Skills, qualifications and interests you need to succeed in this role: C1/native Norwegian speaker + proficiency in English (C1) Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends and night shifts. What´s in it for you? 25 days of holidays per year. Competitive salary. Health insurance discount. A full-time position - 39h/week. Fixed afternoon shifts from 16h to 00h, 100% office-based 2 weekends off per month. What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive start-up and innovation hub with exciting opportunities Your future company: This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona. Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Barcelona

    Content Reviewer - Night Shift (Norwegian Speaker)

    Do you pay attention to detail, have a big interest in social media and want to work with improving and making sure social media is safe for its users? Are you interested in working abroad and gaining professional experience?  We are now looking for a Danish Content Reviewer to work with moderating one of the biggest social media platforms of this generation. Your responsibilities and impact as a content reviewer will be: Reviewing and scanning content on the app. Checking if it is appropriate and coincides with the platform guidelines. Evaluating reported content. Safeguarding the user experience. Skills, qualifications and interests you need to succeed in this role: C1/native level of Norwegian + proficiency in English (C1) Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends and night shifts. What´s in it for you? 25 days of holidays per year. Competitive salary. Health insurance discount. A full-time position - 39h/week. Fixed night shifts from 00h to 8h00. 2 weekends off per month. What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive start-up and innovation hub with exciting opportunities Your future company: This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona. Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Customer Advisor in Portugal (Norwegian Speaker)

    Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience - looking for a longer-term job in Portugal Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the company Depending on the project, you work either in the office in Lisbon or you have a chance to work anywhere in the mainland of Portugal Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for Norwegian speakers or send us your CV to be considered for other projects or future opportunities!


    • Lisbon

    Customer Advisor in Portugal (Danish Speaker)

    Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience - looking for a longer-term job in Portugal Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the company Depending on the project, you work either in the office in Lisbon or you have a chance to work anywhere in the mainland of Portugal Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for Danish speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!


    • Lisbon
    • 11880-13320

    Remote Insurance Support Specialist in Portugal (Italian speaker)

    Are you a Customer Service Specialist looking for new opportunities in Portugal? Do you prioritize the customer's needs and want to work from home? Then keep on reading! Your responsibilities and impact as an Insurance Support Specialist in Portugal will be:  Provide comprehensive support to employees of using our client company's insurance via email and telephone. Adhere to company policies and procedures. Manage customer contacts digitally and handle inbound calls and written communications within established guidelines and goals. Serve as the primary point of contact for policyholders, efficiently resolve cases, while identifying and escalating issues if needed to ensure timely resolution. Complete daily tasks promptly and accurately to support operational efficiency. Maintain data accuracy and security within the customer database. Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English Ability to do 1st week of the training in Lisbon in the office starting from 6.5. High school diploma or University Degree Passion for customer service Proficient in handling inbound calls and written communications within established guidelines Attention to detail and accuracy in completing tasks promptly Commitment to maintaining customer information security and confidentiality Problem-solving; skillful identification and escalation of issues for timely resolution Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU country What is in it for you? You can work from anywhere in the mainland of Portugal - only 1st week of training in the office in Lisbon! Type of contract: Unfixed term contract, 30 days probation period Working hours: Full-time (40 hours/week), shifts can be Monday - Friday 07:00-19:00, Saturday 08:00-12:00 Salary conditions: 990€ gross/month + performance bonus 120 € from 4th full month Meal vouchers Help with acquiring the NIF and SSN If you are relocating to Portugal, a relocation package of 360 euros per month for the first 6 months can be applied (reimbursed) + up to 200.00 euros for the cost of a travel ticket (reimbursed after 3 months upon evidence of travel ticket) Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Portugal? High quality of life & relaxed lifestyle in Portugal's pleasant climate Affordable living costs compared to Europe, with mild Mediterranean weather Rich cultural heritage & diverse cuisine for an enriching experience Diverse landscape offers beaches, vineyards & mountains to explore Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


    • Athens

    Asiakaspalvelija Kreikkaan (suomenkielinen)

    Valmistaudu aloittamaan uusi seikkailusi Kreikassa! Pidätkö asiakkaiden auttamisesta ja tukemisesta? Oletko valmis aloittamaan uuden vaiheen asiakastukihenkilönä Kreikassa? Etsimme henkilöitä työskentelemään kansainvälisesti tunnetuilla asiakkailla! Tehtäviisi asiakaspalveluhenkilönä kuuluu: Asiakkaiden tukeminen tarjoamalla maailmanluokan palvelua heidän asiakkailleen työskennellessäsi alan arvostetuimpien ja maailmanlaajuisesti tunnettujen brändien parissa Vastaaminen saapuviin asiakaskyselyihin ja -pyyntöihin; tunnistat ongelmat ja tarjoat tehokkaita ratkaisuja varmistaaksesi asiakastyytyväisyyden Dokumentoit asiaankuuluvat tapahtumatiedot sekä tallennat asiakastiedot tarkasti CRM-järjestelmään Tehtävässä menestymiseen tarvitset seuraavia taitoja, pätevyyksiä ja kiinnostuksen kohteita: Suomen kielen äidinkielen tasoinen osaaminen ja hyvä englannin kielen taito Hyvä tekninen ymmärrys Asuminen Kreikassa tai halukkuus muuttaa sinne kansainvälisen uran ja elämänkokemuksen vuoksi Hyvät kuuntelutaidot ja sujuvat viestintätaidot Vahvat tiimityötaidot ja sitoutuminen yhteistyön menestykseen Innostus kulttuurien väliseen kommunikointiin ja expat-elämäntyyliin Positiivinen ja joustava asenne EU-kansalaisuus tai voimassa oleva työlupa/asumislupa on pakollinen    Sinun etusi: Muuttopaketti (hotellimajoitus aamiaisella kahdelle ensimmäiselle viikolle, avustus pidemmän aikavälin majoituksen löytämisessä ja lentolippu Kreikkaan) Kilpailukykyinen palkka (projektista riippuen vuosittainen bruttopalkka 18 200 € - 20 600 €) Kokoaikainen 40 tuntia/viikko työsopimus Vaihtuvat vuorot tehtävän mukaan Työskentely kansainvälisessä ympäristössä monikansallisessa yrityksessä Kreikassa Mahdollisuus työskennellä etänä koko Kreikassa projektista riippuen Saat kattavan koulutuksen työn ohessa   Tuleva yrityksesi: Kreikassa sijaitsevasta yrityksestä löydät työnantajan, joka huolehtii sinusta urakehityksesi, kielitaitosi ja majoituksesi sekä sosiaalisen integraatiosi osalta. Mahdollinen uusi työnantajasi on monikansallinen organisaatio, joka on tunnustettu yhtenä parhaista myynti- ja asiakaspalveluratkaisujen tarjoajista maailmassa. Oletko valmis tuomaan lisäarvoa heidän kansainväliseen tiimiinsä, johon kuuluu lahjakkuuksia yli 80 kansallisuudesta ympäri maailmaa? He etsivät sinua! Hae nyt ja nauti yksilöllisestä rekrytointiprosessista, jossa monimuotoisuus ei ole vain muotisana vaan normaali käytäntö. Saat yksilöllisiä vinkkejä ansioluettelosi ja haastattelusi parantamiseksi rekrytoivan yrityksen kanssa, mikä lisää mahdollisuuksiasi saada työpaikka. #rekrytointi #työpaikka #työulkomailla


    • Lisbon
    • 12600-14040

    Content Moderator for Social Media Platform in Lisbon (Italian speaker)

    Ready to move to a city known for its café culture and have a passion for content moderation and social media? Would you be available to start working on the 13th of May in sunny Lisbon? Then continue reading! Your responsibilities and impact working as a Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Being part of a team that makes the world’s information more accessible and useful Becoming an expert in advertisement content and giving the best advice to confirm its accuracy and quality Following the policies and guidelines given to ensure safety and legal compliance of the content uploaded to the platform Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English Availability to start working on 13th of May in Lisbon High school or University degree diploma Passion for content moderation in social media Knowledge of the value and impact that a good customer experience can create Working proactively at a fast pace Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 1050 € gross/month + performance bonus 120 € from 4th full month Meal vouchers Included in health insurance plan after 6 months of contract Help with acquiring the NIF and SSN If you are relocating to Portugal, a relocation package of 360 euros per month for the first three months can be applied Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


    • Lisbon

    Remote Customer Support Representative (Danish Speaker)

    Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Portugal for an international career and life experience Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working anywhere in mainland of the Portugal - only training presential in Lisbon Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the company Meal vouchers Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for Danish speaking positions, or send us your CV to be considered for other projects or future opportunities!


    • Málaga

    Inside Sales Representative in Malaga (Dutch/Flemish Speaker)

    Hey there! Are you someone who's into tech and looking to dive into the world of sales? Do you want to join a team that's young, motivated, and full of energy? Well, guess what? This job might just be the perfect fit for you. Our client is on the lookout for someone who's eager to kickstart their sales career and is totally up for the fast-paced vibe. Your responsibilities and impact working as a Inside Sales Representative will be: Providing expert assistance to the list of clients and partners employing a consultative approach to account management Developing the business environment for sustained growth on the account Creating and keeping up the relationship inside the account to preserve long-term perceivability of techniques, strategies, and general competitor’s movement Research new sales opportunities within the existing portfolio of accounts Focusing on driving benefit through proactive administration Tracking, managing and reporting ongoing activity relative to the sales pipeline Responding and providing solutions to the incoming client or partner calls Consistently achieving and exceeding KPIs  Skills, experiences and interests you need to succeed in this role: A native level of Dutch/Flemish and a good level of English Having previous experience in B2B Sales and working with channel Being achievement and goal-oriented Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience. What’s in it for you? Full-time contract, 39h/week, Monday to Friday 09:00 to 18:00 Salary: 21.110€ gross/year + up 7.400€ gross/year in bonus Relocation Package Lots of discounts with our partners Free after work activities An open-minded and employee-oriented working environment Career development opportunities What should you expect from living in Málaga? A friendly small city lifestyle with a charming city center. Colorful Andalusian culture, fair and fiestas. Sunny weather all year long and blue flagged beaches. A variety of delicious tapas and Mediterranean cuisine. Lots of chances to learn or improve your Spanish. Your Future Company: Two French entrepreneurs created a startup in 2000 and today, their idea has developed into a leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are in business with. They have become one of the biggest international customer experience solution providers with more than 75.000 multilingual employees located in over 50 countries around the world. Currently, they are looking for new members to join them on their journey in their Barcelona office. Is this project is not for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Remote Customer Support Representative (Norwegian Speaker)

    Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit (required) or EU citizenship that  Holding a school diploma to present Living in or willing to relocate to Portugal for an international career and life experience Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working anywhere in mainland of the Portugal - only training presential in Lisbon Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the production Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow Is this project not the best fit for you? Feel free to check our other opportunities for Norwegian speakers or send us your CV to be considered for other projects or future opportunities!


    • Barcelona

    Technical Customer Service Advisor (Danish Speaker)

    Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality? Then this job in sunny and vibrant Barcelona might be for you!  Your responsibilities and impact working as a Technical Customer Service Specialist will be: Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email Assist new customers with their account activation, transaction status queries and financial requests Maintaining and updating the customers' accounts Ensuring high-quality service and maintaining strong customer relationships What's in it for you? Type of contract: Indefinite Fulltime, working hours are Monday - Friday 08-20 and Saturdays 10-14  Salary: 1500€ + performance bonus of potentially 200€ per month The training/onboarding period 4 to 6 weeks, beginning with a 1-week initial training conducted in the office. Equipment provided Growing opportunities within the company Events with the team Free Spanish lessons Constant training International environment Support from the company regarding NIE and SSN Skills, qualifications and interests you need to succeed in this role: A native level of Danish and a good level of English  Having an interest in technical support and troubleshooting Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Call center experience is preferred  Living in Barcelona: What to Expect The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona. Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Barcelona
    • 18461

    Customer Support for Fashion Industry (Dutch Speaker)

    Do you like to help and assist customers? Are you tech-savvy and looking to progress your career in the Customer Care? Are you ready to start a new adventure as Customer Support for Fashion Industry in Barcelona, Spain? Then keep on reading! Your responsibilities and impact as a Customer Support will be: Answering incoming queries from customers and ensuring contractual SLA is maintained Identifying issues and provide solutions Ensuring high level of customer satisfaction Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings  Skills, experiences and interests you need to succeed in this role: A native level of Dutch and an advanced level of English Having knowledge about IT platforms, equipment and applications such as Windows/MS Office Being an attentive listener, comfortable and skillful at communicating with people Being a team player with high social competence Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience What’s in it for you? Full-time permanent contract   39h/week, Monday to Friday 09:00 to 18:00  Office based job with central location in Barcelona Salary 18 400 euros gross/year + up to  2500 euros gross/year in bonus Opportunity to join an international company An open-minded and employee-oriented working environment Career development opportunities What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Your Future Company: 2 French entrepreneurs created a startup in 2000 and today, they are leading a global brand. Their growth and solution-oriented services are acknowledged by some of the most progressive brands and leading companies they are currently in business with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them on their journey in Barcelona. Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Video Content Analyst (Norwegian Speaker)

    Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst.   Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! Your responsibilities and impact working as a Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Being able to provide services on a 24/7 shift rotation (at the moment, no night shifts) Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: A native level of Norwegian and a good level of English Keeping up to date with Social Media trends Politically fit Being motivated and committed in your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Holding a valid Portuguese work permit or a citizenship that allows you to work in an EU-country  (required) What's in it for you? Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Competitive salary & relocation allowance and assistance* Free fruit, coffee, tea and water and a lot more! Your Future Company: Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities


    • Valencia

    Technical Support for Telecom Provider (Dutch/Flemish Speaker)

    Are you ready to embark on an exciting journey as a Technical Support Specialist in Valencia? You'll be at the forefront of delivering top-notch solutions to telecom customers. Picture yourself in the vibrant city of Valencia, known for its exceptional quality of life. Here, you'll have ample chances for personal and career development, all while enjoying the lush natural surroundings and sunny climate. Imagine working in a dynamic international setting with a flat organizational structure. Doesn't this opportunity sound like the perfect next step in your career? Your responsibilities and impact as a Technical Support Representative will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Providing product information to the customer (e.g. subscription, payment and technical requirements) Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interest you need to succeed in this role: Dutch native level (or Flemish) & English fluent Committed and dedicated Team player with strong listening skills Service minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No experience needed What's in it for you? Type of contract: Indefinido Working hours: 39h/week (5 working days a week); Mon - Fr between 09:00 - 20:00 and Sat 09:00 - 18:00 Performance bonus of potentially 250€ per month Training 2 - 4 weeks and working with a buddy system Equipment provided Hybrid system, just a few days at the office Spanish lessons Meal allowances possible Constant, on the job training International environment Support from the company regarding paperwork (NIE and SSN) What should you expect from living in Valencia? A cosmopolitan city with a modern look and a rich history Colourful Fallas fiestas serving tradition and fun at the same time Sunny and warm weather that you will enjoy all year long A delicious gastronomic culture including famous paella Beautiful surroundings of nature and beaches Up-and-coming start-up paradise Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia. Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Barcelona

    Customer Service for Banking Sector (Dutch/Flemish Speaker)

    Are you ready to be the first point of contact for clients of the one of the world's leading financial services providers? Are you prepared to be the crucial link in the Talk & Help Desk, assisting clients with inquiries about their cards, accounts, payments, and fraud while meticulously following procedures? If so, we have an exciting opportunity for you as a Customer Service Representative! Your responsibilities and impact working as a Customer Service Representative will be: Handle client inquiries, technical complaints, and questions related to online banking and the phone app Provide end-to-end solutions for technical questions Assist clients with questions about their cards, accounts, payment status, and fraud while adhering to specific procedures Utilize call and email channels to assist clients Maintain security procedures around sensitive data Ensure accurate registration of actions taken with clients in the system What's in it for you? Type of contract: Indefinido Fulltime rotative shifts, Mon-Fr from 09:00 - 21:00 and weekends from 9:00 - 17:00. 5 days a week, 2 weekends a month. Training: 2 weeks Equipment provided Growing opportunities within the company Events with the team Free Spanish lessons Meal allowances possible Constant training International environment Support from the company regarding NIE and SSN Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a good level of English  Having interest in the banking sector Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Being able to handle sensitive data reliably Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona. Living in Barcelona: What to Expect The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow  


    • Barcelona

    Attorneys' Customer Service (Dutch/Flemish Speaker)

    Are you ready to take on the challenge of delivering exceptional support to curators, judges, the registry, the prosecutor's office, as well as companies and private individuals using our digital platforms? Become the key player in ensuring outstanding service delivery and addressing the diverse needs of our valued users. Are you up for the task?  Your responsibilities and impact working as a Customer Service Representative will be: Handle inbound customer service activities including call handling and ticket (email) handling Provide support to customers on general information questions, general procedure questions, issues on the platforms, user access, and PC configuration Conduct outbound customer service activities such as making callbacks to address questions or provide solutions Send reminder and status update emails to customers Ensure prompt and effective resolution of customer inquiries and issues What's in it for you? Type of contract: Indefinido Fulltime, Mon-Fr, from 09:00 - 17:30 Training: 2 weeks Equipment provided Growing opportunities within the company Events with the team Free Spanish lessons Meal allowances possible Constant training International environment Support from the company regarding NIE and SSN Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a good level of English  Having an interest in legal matters Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Being able to handle sensitive data reliably Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona. Living in Barcelona: What to Expect The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Cybersecurity Sales Advisor WFH (Norwegian speaker)

    Looking to make a significant impact in the IT sales field? Is calling and speaking over the phone your thing? Are you already located in Portugal and looking for an independent job where you can work from home? If yes, keep on reading! Your responsibilities and impact as a Cybersecurity Sales Advisor will be:  Building and enriching the customer database establishing valuable connections with current or potential partners Become a specialist of the cybersecurity industry Introduce chosen partners to marketing campaigns Provide support helping resellers navigate programs to maximize everyone’s profit Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English.  Independent working style and organizational skills Passion for outbound B2B sales  1 year experience in sales required 1 year experience in Cybersecurity preferred You love calling and talking on the phone Living in Portugal and having the NIFF and SSN (paperwork to work in Portugal) already What's in it for you? Monday-to-Friday, 8 am to 5 pm with 1h break Focus on results, not administration! Working in a small team in a start-up mentality company Working from home anywhere in Portugal Start-up mentality  Competitive salary Meal vouchers Your Future Company: In the realm of outsourcing, our client specializes in Sales Services. Established in 2017, this company is rapidly becoming a standout in the industry with approximately 100 employees currently based in Lisbon. Their clientele primarily hails from the tech industry and digital education sector. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow This project is not for you? Feel free to check our other job opportunities or send us your CV to be considered for other projects or future opportunities!


    • Lisbon

    Cybersecurity Sales Advisor WFH (Danish speaker)

    Looking to make a significant impact in the IT sales field? Is calling and speaking over the phone your thing? Are you already located in Portugal and looking for an independent job where you can work from home? If yes, keep on reading! Your responsibilities and impact as a Cybersecurity Sales Advisor will be:  Building and enriching the customer database establishing valuable connections with current or potential partners Become a specialist of the cybersecurity industry Introduce chosen partners to marketing campaigns Provide support helping resellers navigate programs to maximize everyone’s profit Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English.  Independent working style and organizational skills Passion for outbound B2B sales  1 year experience in sales required 1 year experience in Cybersecurity preferred You love calling and talking on the phone Living in Portugal and having the NIFF and SSN (paperwork to work in Portugal) already What's in it for you? Monday-to-Friday, 8am to 5pm with 1h break Focus on result, not administration! Working in a small team in a start-up mentality company Working from home anywhere in Portugal Start-up mentality  Competitive salary Meal vouchers Your Future Company: In the realm of outsourcing, our client specializes in Sales Services. Established in 2017, this company is rapidly becoming a standout in the industry with approximately 100 employees currently based in Lisbon. Their clientele primarily hails from the tech industry and digital education sector. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow   This project is not for you? Feel free to check our other job opportunities or send us your CV to be considered for other projects or future opportunities!


    • Lisbon

    Cybersecurity Sales Advisor WFH (Swedish speaker)

    Looking to make a significant impact in the IT sales field? Is calling and speaking over the phone your thing? Are you already located in Portugal and looking for an independent job where you can work from home? If yes, keep on reading! Your responsibilities and impact as a Cybersecurity Sales Advisor will be:  Building and enriching the customer database establishing valuable connections with current or potential partners Become a specialist of the cybersecurity industry Introduce chosen partners to marketing campaigns Provide support helping resellers navigate programs to maximize everyone’s profit   Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Swedish and a minimum B2 level of English.  Independent working style and organizational skills Passion for outbound B2B sales  1 year experience in sales required 1 year experience in Cybersecurity preferred You love calling and talking on the phone Living in Portugal and having the NIFF and SSN (paperwork to work in Portugal) already   What's in it for you? Monday-to-Friday, 8am to 5pm with 1h break Salary 24k per year (80% fix and 20% commission) Focus on result, not administration! Working in a small team in a start up mentality company Working from home anywhere in Portugal Start up mentality  Your Future Company: In the realm of outsourcing, our client specializes in Sales Services. Established in 2017, this company is rapidly becoming a standout in the industry with approximately 100 employees currently based in Lisbon. Their clientele primarily hails from the tech industry and digital education sector. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow This project is not for you? Feel free to check our other job opportunities or send us your CV to be considered for other projects or future opportunities!


    • Lisbon

    Nordic Sales Agent (Swedish, Norwegian or Danish speaker)

    Looking to make a significant impact in the IT sales field? Is calling and speaking over the phone your thing? Are you already located in Portugal and looking for an independent job where you can work from home? If yes, keep on reading! Your responsibilities and impact as a Nordic Sales Agent will be:  Building and enriching the customer database establishing valuable connections with current or potential partners Creating business opportunities and increasing revenue from existing accounts by initiating outbound calls, understanding the requirements and concerns of current and potential partners, and assisting them in advancing their business goals Introduce chosen partners to marketing campaigns Offer assistance to resellers in navigating programs to optimize overall profitability for everyone involved. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Swedish, Norwegian or Danish and a minimum B2 level of English Independent working style and organizational skills Passion for outbound B2B sales  Experience in sales Energetic, curious, and proactive work approach in a fast-paced environment Interest in IT Calling and speaking over the phone is your thing Living in Portugal and having the NIFF and SSN (paperwork to work in Portugal) already What's in it for you? Monday-to-Friday, 8am to 5pm with 1h break Focus on result, not administration! Working from home anywhere in Portugal International company with start-up mentality  Competitive salary Meal vouchers Regular team activities In-house training and support Feel free to check our other job opportunities or send us your CV to be considered for other projects or future opportunities!