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Mirkku Uotila
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Mirkku Uotila

SENIOR RECRUITER.

​Hola a todos!

I'm Mirkku. Before jumping into this Blu adventure, I studied for both a Bachelor's and Master's degree in Career Counselling in my dear home country, Finland. In my studies, I learned how to support individuals in making educational and career choices as well as managing their personal life pathways. During my studies, I spent 4 life-changing months in Barcelona as an Erasmus exchange student and decided that my story with Barcelona was just about to begin. And the rest is history. 

What I sincerely enjoy in my work as a Senior recruiter at Blu is that I can combine both my background in career counselling and my international experience in the field of customer service and still at the same time find every day so many new things to learn and discover both from my talented colleagues and from all the candidates and clients! Speaking with multiple candidates each day and helping them take the next step in their expatriate career makes me feel fulfilled.

Jobs by Mirkku Uotila

    • Lisbon
    • €15,576

    Remote: Order Support Specialist Backoffice (Dutch Speaker)

    Discover the perfect balance between working and enjoying the sun as a Payment Specialist for a technology company in a backoffice position. Are you fluent in Dutch and do you dream of remote work in an international work environment in a breathtaking holiday destination such as Portugal? Then this opportunity is for you!    Your responsibilities and impact as Payment Specialist will be: Backoffice is the core of the role. Handling Inbound Calls from customers replying to a callback request is mandatory. Specialists perform Outbound Calls whenever applicable to clarify further information with customers. Ensuring fast and swift resolutions for problems occurding during the lifetime of a web purchase.  Liaise with partners and provide direction for issue resolution to take the customer out of the loop for complex issues.  You will receive escalations from customer facing colleagues.  Skills, qualifications and interests you need to succeed in this role: Native Dutch speaker with a fluent level of English Ability to work quickly and efficiently under deadline pressure. Proven ability to work and make decisions with minimal supervision. Very good accuracy and attention to detail, understanding that small details can make the biggest difference. As this job is directly related to order volume, flexibility is required and will occasionally involve overtime work. Working in a back-office environment with customer satisfaction in mind Knowledge of SAP is an advantage; otherwise, we can help with that. What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, availability to work between 7am - 00:00, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 3 months Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths (*) Compensation during training period if successful (10 days): 42.72 euros per day What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.  


    • Barcelona
    • €19,200 - 21,600

    Customer Service Advisor in Barcelona (Norwegian Speaker)

    Do you like to help and assist customers? Are you tech-savvy? Embracing a sales-driven mindset, in this position you excel in delivering top-tier customer service and solutions with a focus on driving sales. Become this organization's new Customer Service Advisor in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact: Engage in outbound/inbound calls, emails, and online chats. Assist customers with product inquiries, delivery status, and invoice concerns. Maintain strong customer relationships. Drive sales through a sales-oriented approach.   Skills, qualifications and interest you need to succeed in this role: Norwegian native, English fluent Team player with excellent listening skills Being a strong, positive communicator Proficient in using computer systems and comfortable with different software applications. Stress-resistant and remain calm and effective under pressure, ensuring a great customer experience Sales-oriented mindset  No previous experience needed Having a valid Spanish work permit or a citizenship that allows you to work in an EU country   What's in it for you? Type of contract: Indefinite Working hours Monday to Friday from 08:00-16:30 (09:00-17:30 during the training period) Salary: 1600€ + performance bonus of potentially 200€ per month Training provided Equipment provided Hybrid opportunity in the future Spanish lessons Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Barcelona
    • €18,000 - 20,400

    Client Service Specialist for Online Payments (Swedish Speaker)

    Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments: Handling first line inbound administrative support requests by phone & email (B2B) Assist new customers with their account activation, transaction status queries and financial requests Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: Soeaking a native leve of Swedish and a fluent kevel of English Committed and dedicated Having an interest in technology and analytics Positive attitude toward changes Team player with strong listening skills  Service-minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No previous experience needed Having a valid Spanish work permit or citizenship that allows you to work in an EU country What's in it for you? Type of contract: Indefinido 39h per week: shifts can be from Monday to Friday 08:00-20:00, and Saturdays 10:00-14:00 Salary: 1500€ + performance bonus of potentially 200€ per month Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) Equipment provided Hybrid system after training  Spanish lessons Meal allowances are possible Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Lisbon
    • €14,880 - €18,284

    E-commerce Customer Service Representative in Lisbon (Dutch Speaker)

    Do you prefer online shopping over visiting department stores? Are you looking for a job in which you would work with brands from all over the world? Work for bol.com, one of the leading web shops for books, toys, and electronics, located in Lisbon. Whether you want to have an incredible experience abroad, or you are looking to have a kick-start to your career in an innovative environment, this is the opportunity for you! Your responsibilities and impact as a customer service agent will be: Assisting customers who have questions about their shopping cart or are experiencing another problem during their shopping experience, either by phone, e-mail, or chatrooms Providing smart and calm solutions in situations while paying attention to details Skills, qualifications and interests you need to succeed in this role: You are fluent in Dutch or Flemish and have a good command of English You are energetic and innovative You are a fast thinker and work proactively Motivation and teamwork are some of your soft skills Passion for fashion and trends. Capable of accessorizing and providing styling advice You have excellent communication skills You have an intercultural mind and willing to work with many other nationalities What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) on rotating shifts (depending on the project) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1.040€ gross/month Excluding accommodation: 1.298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 3 months Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Customer Advisor in Lisbon (Dutch Speaker)

    Lisbon calling! As a Customer Advisor, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance. You want to learn more about this? Then keep on reading! Your responsibilities and impact will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Dutch and a minimum C1 level of English A valid Portuguese work permit (required) or nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), different opportunities depending on the project Salary conditions: depending on the project 15 000 - 17 000 per year + performance bonus 120 € from 4th full month Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Relocation package with help in accommodation of first months and flight imbursement Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities, or send us your CV to be considered for other projects or future opportunities! Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


    • Lisbon
    • €13,500 (+ monthly bonus up to €120)

    E-commerce Support in Lisbon (Italian Speaker)

    Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as an E-commerce Support. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a E-commerce support will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Identify and address root causes of reported issues promptly, ensuring excellent service and summarizing Q&A in the knowledge management tool. Promptly escalate critical/high-risk cases to the appropriate authority for resolution. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Italian and a minimum C1 level of English A valid Portuguese work permit (required) or a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Start day in May/June Working hours: full time (40h/week)  Salary conditions: 1125 € gross/month + performance bonus 120 € from 4th full month + 7€ meal voucher/ day Health insurance from the beginning Paid professional training Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 360.00 euros for accommodation per month for 3 months (Reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities https://www.bluselection.com/jobs or send us your CV to be considered for other projects or future opportunities!


    • Barcelona

    Content Reviewer - Afternoon Shift (Norwegian Speaker)

    Do you pay attention to detail, have a big interest in social media and want to work with improving and making sure social media is safe for its users? Are you interested in working abroad and gaining professional experience?  We are now looking for a Norwegian Content Reviewer to work with moderating one of the biggest social media platforms of this generation. Your responsibilities and impact as a content reviewer will be: Reviewing and scanning content on the app. Checking if it is appropriate and coincides with the platform guidelines. Evaluating reported content. Safeguarding the user experience. Skills, qualifications and interests you need to succeed in this role: C1/native Norwegian speaker + proficiency in English (C1) Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends and night shifts. What´s in it for you? 25 days of holidays per year. Competitive salary. Health insurance discount. A full-time position - 39h/week. Fixed afternoon shifts from 16h to 00h, 100% office-based 2 weekends off per month. What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive start-up and innovation hub with exciting opportunities Your future company: This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona. Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Barcelona

    Content Reviewer - Night Shift (Norwegian Speaker)

    Do you pay attention to detail, have a big interest in social media and want to work with improving and making sure social media is safe for its users? Are you interested in working abroad and gaining professional experience?  We are now looking for a Norwegian Content Reviewer to work with moderating one of the biggest social media platforms of this generation. Your responsibilities and impact as a content reviewer will be: Reviewing and scanning content on the app. Checking if it is appropriate and coincides with the platform guidelines. Evaluating reported content. Safeguarding the user experience. Skills, qualifications and interests you need to succeed in this role: C1/native level of Norwegian + proficiency in English (C1) Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends and night shifts. What´s in it for you? 25 days of holidays per year. Competitive salary. Health insurance discount. A full-time position - 38,5h/week. Fixed night shifts from 00h to 8h00. 2 weekends off per month. What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive start-up and innovation hub with exciting opportunities Your future company: This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona. Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Lisbon
    • €17,079-18,519

    Customer Advisor in Portugal (Norwegian Speaker)

    Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience - looking for a longer-term job in Portugal Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the company Depending on the project, you work either in the office in Lisbon or you have a chance to work anywhere in the mainland of Portugal Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for Norwegian speakers or send us your CV to be considered for other projects or future opportunities!


    • Lisbon
    • €17,079 -18,519

    Customer Advisor in Portugal (Danish Speaker)

    Become a Customer Advisor in an international company! Join a dynamic team and embark on a rewarding journey. Your responsibilities and impact working as a Customer Advisor will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience - looking for a longer-term job in Portugal Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the company Depending on the project, you work either in the office in Lisbon or you have a chance to work anywhere in the mainland of Portugal Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for Danish speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!


    • Lisbon
    • 11880-13320

    Remote Insurance Support Specialist in Portugal (Italian speaker)

    Are you a Customer Service Specialist looking for new opportunities in Portugal? Do you prioritize the customer's needs and want to work from home? Then keep on reading! Your responsibilities and impact as an Insurance Support Specialist in Portugal will be:  Provide comprehensive support to employees of using our client company's insurance via email and telephone. Adhere to company policies and procedures. Manage customer contacts digitally and handle inbound calls and written communications within established guidelines and goals. Serve as the primary point of contact for policyholders, efficiently resolve cases, while identifying and escalating issues if needed to ensure timely resolution. Complete daily tasks promptly and accurately to support operational efficiency. Maintain data accuracy and security within the customer database. Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English Ability to do 1st week of the training in Lisbon in the office starting from 6.5. High school diploma or University Degree Passion for customer service Proficient in handling inbound calls and written communications within established guidelines Attention to detail and accuracy in completing tasks promptly Commitment to maintaining customer information security and confidentiality Problem-solving; skillful identification and escalation of issues for timely resolution Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU country What is in it for you? You can work from anywhere in the mainland of Portugal - only 1st week of training in the office in Lisbon! Type of contract: Unfixed term contract, 30 days probation period Working hours: Full-time (40 hours/week), shifts can be Monday - Friday 07:00-19:00, Saturday 08:00-12:00 Salary conditions: 990€ gross/month + performance bonus 120 € from 4th full month Meal vouchers Help with acquiring the NIF and SSN If you are relocating to Portugal, a relocation package of 360 euros per month for the first 6 months can be applied (reimbursed) + up to 200.00 euros for the cost of a travel ticket (reimbursed after 3 months upon evidence of travel ticket) Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Portugal? High quality of life & relaxed lifestyle in Portugal's pleasant climate Affordable living costs compared to Europe, with mild Mediterranean weather Rich cultural heritage & diverse cuisine for an enriching experience Diverse landscape offers beaches, vineyards & mountains to explore Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


    • Athens

    Asiakaspalvelija Kreikkaan (suomenkielinen)

    Valmistaudu aloittamaan uusi seikkailusi Kreikassa! Pidätkö asiakkaiden auttamisesta ja tukemisesta? Oletko valmis aloittamaan uuden vaiheen asiakastukihenkilönä Kreikassa? Etsimme henkilöitä työskentelemään kansainvälisesti tunnetuilla asiakkailla! Tehtäviisi asiakaspalveluhenkilönä kuuluu: Asiakkaiden tukeminen tarjoamalla maailmanluokan palvelua heidän asiakkailleen työskennellessäsi alan arvostetuimpien ja maailmanlaajuisesti tunnettujen brändien parissa Vastaaminen saapuviin asiakaskyselyihin ja -pyyntöihin; tunnistat ongelmat ja tarjoat tehokkaita ratkaisuja varmistaaksesi asiakastyytyväisyyden Dokumentoit asiaankuuluvat tapahtumatiedot sekä tallennat asiakastiedot tarkasti CRM-järjestelmään Tehtävässä menestymiseen tarvitset seuraavia taitoja, pätevyyksiä ja kiinnostuksen kohteita: Suomen kielen äidinkielen tasoinen osaaminen ja hyvä englannin kielen taito Hyvä tekninen ymmärrys Asuminen Kreikassa tai halukkuus muuttaa sinne kansainvälisen uran ja elämänkokemuksen vuoksi Hyvät kuuntelutaidot ja sujuvat viestintätaidot Vahvat tiimityötaidot ja sitoutuminen yhteistyön menestykseen Innostus kulttuurien väliseen kommunikointiin ja expat-elämäntyyliin Positiivinen ja joustava asenne EU-kansalaisuus tai voimassa oleva työlupa/asumislupa on pakollinen    Sinun etusi: Muuttopaketti (hotellimajoitus aamiaisella kahdelle ensimmäiselle viikolle, avustus pidemmän aikavälin majoituksen löytämisessä ja lentolippu Kreikkaan) Kilpailukykyinen palkka (projektista riippuen vuosittainen bruttopalkka 18 200 € - 20 600 €) Kokoaikainen 40 tuntia/viikko työsopimus Vaihtuvat vuorot tehtävän mukaan Työskentely kansainvälisessä ympäristössä monikansallisessa yrityksessä Kreikassa Mahdollisuus työskennellä etänä koko Kreikassa projektista riippuen Saat kattavan koulutuksen työn ohessa   Tuleva yrityksesi: Kreikassa sijaitsevasta yrityksestä löydät työnantajan, joka huolehtii sinusta urakehityksesi, kielitaitosi ja majoituksesi sekä sosiaalisen integraatiosi osalta. Mahdollinen uusi työnantajasi on monikansallinen organisaatio, joka on tunnustettu yhtenä parhaista myynti- ja asiakaspalveluratkaisujen tarjoajista maailmassa. Oletko valmis tuomaan lisäarvoa heidän kansainväliseen tiimiinsä, johon kuuluu lahjakkuuksia yli 80 kansallisuudesta ympäri maailmaa? He etsivät sinua! Hae nyt ja nauti yksilöllisestä rekrytointiprosessista, jossa monimuotoisuus ei ole vain muotisana vaan normaali käytäntö. Saat yksilöllisiä vinkkejä ansioluettelosi ja haastattelusi parantamiseksi rekrytoivan yrityksen kanssa, mikä lisää mahdollisuuksiasi saada työpaikka. #rekrytointi #työpaikka #työulkomailla


    • Lisbon
    • €13,500 (+ monthly bonus up to €120)

    Content Moderator for Social Media Platform in Lisbon (Italian speaker)

    Ready to move to a city known for its café culture and have a passion for content moderation and social media? Would you be available to start working in sunny Lisbon? Then continue reading! Your responsibilities and impact working as a Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Being part of a team that makes the world’s information more accessible and useful Becoming an expert in advertisement content and giving the best advice to confirm its accuracy and quality Following the policies and guidelines given to ensure safety and legal compliance of the content uploaded to the platform Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a C1 level of English High school or University degree diploma Passion for content moderation in social media Knowledge of the value and impact that a good customer experience can create Working proactively at a fast pace Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 1125 € gross/month + performance bonus 120 € from 4th full month Meal vouchers Included in health insurance plan from your first day Help with acquiring the NIF and SSN If you are relocating to Portugal, a relocation package of 360 euros per month for the first three months can be applied Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


    • Lisbon
    • €17,079 - 18,516

    Remote Customer Support Representative (Danish Speaker)

    Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Danish and a minimum B2 level of English A valid Portuguese work permit/a nationality that allows you to work in an EU-country Living in or willing to relocate to Portugal for an international career and life experience Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working anywhere in mainland of the Portugal - only training presential in Lisbon Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the company Meal vouchers Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for Danish speaking positions, or send us your CV to be considered for other projects or future opportunities!


    • Málaga

    Inside Sales Representative in Malaga (Dutch/Flemish Speaker)

    Hey there! Are you someone who's into tech and looking to dive into the world of sales? Do you want to join a team that's young, motivated, and full of energy? Well, guess what? This job might just be the perfect fit for you. Our client is on the lookout for someone who's eager to kickstart their sales career and is totally up for the fast-paced vibe. Your responsibilities and impact working as a Inside Sales Representative will be: Providing expert assistance to the list of clients and partners employing a consultative approach to account management Developing the business environment for sustained growth on the account Creating and keeping up the relationship inside the account to preserve long-term perceivability of techniques, strategies, and general competitor’s movement Research new sales opportunities within the existing portfolio of accounts Focusing on driving benefit through proactive administration Tracking, managing and reporting ongoing activity relative to the sales pipeline Responding and providing solutions to the incoming client or partner calls Consistently achieving and exceeding KPIs  Skills, experiences and interests you need to succeed in this role: A native level of Dutch/Flemish and a good level of English Having previous experience in B2B Sales and working with channel Being achievement and goal-oriented Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience. What’s in it for you? Full-time contract, 39h/week, Monday to Friday 09:00 to 18:00 Salary: 21.110€ gross/year + up 7.400€ gross/year in bonus Relocation Package Lots of discounts with our partners Free after work activities An open-minded and employee-oriented working environment Career development opportunities What should you expect from living in Málaga? A friendly small city lifestyle with a charming city center. Colorful Andalusian culture, fair and fiestas. Sunny weather all year long and blue flagged beaches. A variety of delicious tapas and Mediterranean cuisine. Lots of chances to learn or improve your Spanish. Your Future Company: Two French entrepreneurs created a startup in 2000 and today, their idea has developed into a leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are in business with. They have become one of the biggest international customer experience solution providers with more than 75.000 multilingual employees located in over 50 countries around the world. Currently, they are looking for new members to join them on their journey in their Barcelona office. Is this project is not for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon
    • €17,079 - 18519

    Remote Customer Support Representative (Norwegian Speaker)

    Become a Customer Support Representative for an international company in hospitality and accommodation business. Join a dynamic team and embark on a rewarding journey while working from home in mainland of Portugal! Your responsibilities and impact working as a Customer Support Representative will be: Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Managing and responding to customer requests through phone and email. Meet and exceed customer service quality and productivity goals as well as compliance regulations. Build meaningful relationship, addressing customer inquiries with politeness, warmth, and professionalism. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in Norwegian and a minimum B2 level of English A valid Portuguese work permit or EU citizenship that  Holding a school diploma to present Living in or willing to relocate to Portugal for an international career and life experience Motivation and commitment to give excellent customer service Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Working anywhere in mainland of the Portugal - only training presential in Lisbon Working hours: full time (40h/week) Monday- Sunday 8:00-17:00  17079€/year plus performance bonus starting from the 4th month in the production Health insurance after 6 months  22 vacation days per year Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months (up to 200€) Up to 360 € for accommodation/ months for first 3 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow Is this project not the best fit for you? Feel free to check our other opportunities for Norwegian speakers or send us your CV to be considered for other projects or future opportunities!


    • Barcelona
    • €18,000-20,400

    Technical Customer Service Advisor (Danish Speaker)

    Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality? Then this job in sunny and vibrant Barcelona might be for you!  Your responsibilities and impact working as a Technical Customer Service Specialist will be: Supporting customers with inquiries related to digital payment services, focusing on technical questions by phone, chat and email Assist new customers with their account activation, transaction status queries and financial requests Maintaining and updating the customers' accounts Ensuring high-quality service and maintaining strong customer relationships What's in it for you? Type of contract: Indefinite Fulltime, working hours are Monday - Friday 08-20 and Saturdays 10-14  Salary: 1500€ + performance bonus of potentially 200€ per month The training/onboarding period 4 to 6 weeks, beginning with a 1-week initial training conducted in the office. Equipment provided Growing opportunities within the company Events with the team Free Spanish lessons Constant training International environment Support from the company regarding NIE and SSN Skills, qualifications and interests you need to succeed in this role: A native level of Danish and a good level of English  Having an interest in technical support and troubleshooting Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Call center experience is preferred  Living in Barcelona: What to Expect The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona. Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.


    • Barcelona
    • 18461

    Customer Support for Fashion Industry (Dutch Speaker)

    Do you like to help and assist customers? Are you tech-savvy and looking to progress your career in the Customer Care? Are you ready to start a new adventure as Customer Support for Fashion Industry in Barcelona, Spain? Then keep on reading! Your responsibilities and impact as a Customer Support will be: Answering incoming queries from customers and ensuring contractual SLA is maintained Identifying issues and provide solutions Ensuring high level of customer satisfaction Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings  Skills, experiences and interests you need to succeed in this role: A native level of Dutch and an advanced level of English Having knowledge about IT platforms, equipment and applications such as Windows/MS Office Being an attentive listener, comfortable and skillful at communicating with people Being a team player with high social competence Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience What’s in it for you? Full-time permanent contract   39h/week, Monday to Friday 09:00 to 18:00  Office based job with central location in Barcelona Salary 18 400 euros gross/year + up to  2500 euros gross/year in bonus Opportunity to join an international company An open-minded and employee-oriented working environment Career development opportunities What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Your Future Company: 2 French entrepreneurs created a startup in 2000 and today, they are leading a global brand. Their growth and solution-oriented services are acknowledged by some of the most progressive brands and leading companies they are currently in business with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them on their journey in Barcelona. Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Video Content Analyst (Norwegian Speaker)

    Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst.   Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! Your responsibilities and impact working as a Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Being able to provide services on a 24/7 shift rotation (at the moment, no night shifts) Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: A native level of Norwegian and a good level of English Keeping up to date with Social Media trends Politically fit Being motivated and committed in your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Holding a valid Portuguese work permit or a citizenship that allows you to work in an EU-country  (required) What's in it for you? Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Competitive salary & relocation allowance and assistance* Free fruit, coffee, tea and water and a lot more! Your Future Company: Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities


    • Valencia

    Technical Support for Telecom Provider (Dutch/Flemish Speaker)

    Are you ready to embark on an exciting journey as a Technical Support Specialist in Valencia? You'll be at the forefront of delivering top-notch solutions to telecom customers. Picture yourself in the vibrant city of Valencia, known for its exceptional quality of life. Here, you'll have ample chances for personal and career development, all while enjoying the lush natural surroundings and sunny climate. Imagine working in a dynamic international setting with a flat organizational structure. Doesn't this opportunity sound like the perfect next step in your career? Your responsibilities and impact as a Technical Support Representative will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Providing product information to the customer (e.g. subscription, payment and technical requirements) Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interest you need to succeed in this role: Dutch native level (or Flemish) & English fluent Committed and dedicated Team player with strong listening skills Service minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No experience needed What's in it for you? Type of contract: Indefinido Working hours: 39h/week (5 working days a week); Mon - Fr between 09:00 - 20:00 and Sat 09:00 - 18:00 Performance bonus of potentially 250€ per month Training 2 - 4 weeks and working with a buddy system Equipment provided Hybrid system, just a few days at the office Spanish lessons Meal allowances possible Constant, on the job training International environment Support from the company regarding paperwork (NIE and SSN) What should you expect from living in Valencia? A cosmopolitan city with a modern look and a rich history Colourful Fallas fiestas serving tradition and fun at the same time Sunny and warm weather that you will enjoy all year long A delicious gastronomic culture including famous paella Beautiful surroundings of nature and beaches Up-and-coming start-up paradise Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia. Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.