Information Technologies

Are you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We’re looking for a Dutch and German-speaking IT Customer Support Representative to join our Global Service Desk in Barcelona. In this role, you’ll be the first point of contact for B2B users worldwide, assisting with IT issues and supporting their digital transformation. If you’re eager to grow and contribute within a collaborative, supportive environment, this is the opportunity for you! What’s in It for You? Remote work 80% of the time – Only 4 days/month on-site. Full-time contract (39 hours/week) or part-time contract (35 hours/week). Schedule: Monday-Friday, 08:00-18:00. Annual salary of €20,535 gross/year plus: Meal vouchers (€100 net/month) after 3 months. Private health insurance (Sanitas) after 6 months. Access to VIP District benefits: gym discounts, restaurants, car wash, etc. Free online language classes (GER, FRE, ENG). Career development and leadership program opportunities. Fast recruitment process and fully paid training. An international environment Your Responsibilities and Impact as a Customer Support Representative Will Be: Answering and supporting queries via tools, phone, chat, and email, maintaining daily contact with users from around the globe. Resolving IT issues encountered during office work. Documenting and logging calls in the ticketing tool. Delegating unresolved issues to the appropriate teams. Maintaining and improving customer satisfaction levels. Collaborating with team members and different departments. Skills, Qualifications, and Interests You Need to Succeed in This Role: Native or fluent in Dutch and German, with advanced English. Interest in learning about IT. Positive, can-do attitude with a problem-solving mindset. Logical thinker with a passion for helping others resolve issues. Strong communication skills and a customer-focused mindset. Team player with punctuality and respect for schedules. Your Future Company Our client is Europe’s leading independent provider of IT consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia, and the Americas, offering support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their IT Helpdesk team, which works on an exciting project for a major aviation company. Join us in Barcelona and make a difference in a global company that values growth, collaboration, and innovation!

Are you following the trends of AI (artificial intelligence)? Then we might just have the right job for you! Picture yourself in Lisbon, surrounded by a international community of 80 nationalities working in a company that takes care of your career development, accommodation, and social integration. Our client could be just that. It’s a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.  So, are you ready to join their team and support them as AI Content Reviewer? Because they are looking for you!  Benefit Highlights For You Salary conditions – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month Reimbursement of your initial flight ticket and airport pick-up Help with paperwork, opening bank account, etc. upon your arrival Private health insurance after contract signature Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Meal voucher of 154€ net/month (included in your salary) to spend in restaurants, cafeterias, and supermarkets Responsibilities as AI Content Reviewer: Reviewing chatbot messages by policies Content you will be reviewing can range from mild to sensitive subjects such as profanity, hate speech, or violence Classifying the content following the processes and policies Ensuring user and brand safety Skills and Interests: A native level of Dutch and a good level of English Having a valid Portuguese work permit or a passport that allows you to work in Portugal (required) Use your passion for AI to deliver a great work ethic Your open personality will help you to integrate into the expat lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Pros of Starting as AI Content Reviewer in Lisbon One-year contract, renewable every year with the option of a permanent contract after 2 years 40 hour work week (8 hours a day) Rotative shifts from Monday to Friday between 08:00 and 18:00 A colourful city view and rich cultural history of Portugal Warm climate all year and a sunny beach life next to the Atlantic Delicious Portuguese cuisine and famous cafe culture Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of more than 80 different nationalities? Then we might have the right opportunity for you in Lisbon! Your responsibilities and impact working as an AI Content Reviewer: A Chatbot uses artificial intelligence to respond to user questions with human-like understanding, performing tasks like creating content, summarizing text, and language translation. Reviewing chatbot messages by policies Content topics range from mild to sensitive subjects such as profanity, hate speech, or violence. Classifying the typology of the content following the processes and policies Ensuring user and brand safety Skills, qualifications, and interests needed for this role: A native level of Dutch and a good level of English Being motivated and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a passport that allows you to work in Portugal (required) What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year with a permanent contract after 2 years Working hours: full-time (40h/week, 8 hours a day) Rotative shifts from Monday to Friday between 08:00 and 18:00 Private health insurance after contract signature Meal voucher of 154€ net/month, paid on a card (included in your salary) to spend in restaurants, cafeterias, and supermarkets Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 3 months Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths (*) According to Portuguese law, the following charges will be deducted from your gross salary: • Approx. 10.1% - 19.9% income tax (IRS) depending on your social status (married, children); • 11% social security (access to public health system, pensions, etc.) What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you with your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Do you feel a strong passion for the interaction with a variety of partners? Does living in a vibrant city with beautiful beaches and excellent food, where many different cultures come together sound interesting to you? Then don´t hesitate to check out our client´s new job opportunity as IT Support Agent.  Your responsibilities and impact as IT Support Agent will be:  In this position, you would join a multinational team that is dedicated to providing quality support solutions for their partners. Resolving any IT-related issues of your partners (B2B) that could occur during their office day Supporting customer via different tools, email and phone Documenting calls on the ticketing tool Escalating problems to the different respective teams Maintaining and improving the customer satisfaction level Communicating to your direct teammates and different departments Skills, qualifications and interests you need to succeed in this role:  You speak Dutch and English fluently You are interested in learning more about IT You display analytical and systematic problem-solving abilities You possess outstanding communication skills and the mindset of a teamplayer You are reliable, punctual and looking for a long-term employer You are in possession of a passport (if you don't have the NIE and SSN already) Able to start on the 12th of September Can't take any holidays in the first 6 months What´s in it for you:  20.535 euros gross/year 39hrs/week (from Monday to Saturday, rotative shifts 6am/11pm) Working 4 days a week, 9h45 a day Sometimes even up to 5 days in a row off 95% remote, 1 day per month in the office (need to live on the mainland, around 100 km away from Barcelona) An indefinite contract Private health insurance The opportunity to work and grow in an established multinational company with a global presence A generous restaurant voucher Fully-paid training Career development and leadership program opportunities Free language courses in Spanish, German, French, and English An uplifting and supportive team to become part of Your Future Company: Our client is Europe’s leading independent provider of IT Consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia and the Americas to offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their IT Helpdesk team that works in an interesting project for a major German supermarket. Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Do you have a passion for technical topics paired with a communicative manner? Then join one of the biggest cybersecurity and anti-virus provider and live in the wonderful city of Athens, Moschato. Your responsibilities and impact as a Cybersecurity Agent will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products Identify, reply and solve customer’s requests via phone, email and chat Troubleshoot technical issues Assist in pre-sales and after-sales inquiries  Ensure a high level of service and customer satisfaction Skills, experiences and interests you need to succeed in this role: For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask. You are a native German speaker with advanced business English  You have a strong customer focus and always ready to help You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills You are able to work in fast-paced environments You are a real team player and enjoy working in multicultural environments What’s in it for you? Competitive Salary: 14 salaries per year + a performance-related bonus   Schedule: Monday to Friday 10:00 - 18:00 A Quality Certified Management Company  A Multicultural environment: 8.000+ passionate people from 76 countries working together A Company offering you not only a job, but a full experience abroad! A recognized training delivered by the biggest brands A complete relocation package including: Flight ticket to Athens Hotel accommodation for 2 weeks with breakfast Assistance in finding a flat + real estate agency fee paid by the Company Flight ticket to your home and back every year Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round Start date: 08/08/2023 and 09/10/2023 Your Future Company: Time for a new challenge abroad. This multinational leader in the cybersecurity sector is recruiting for German speaking candidates for their international team in Athens! With +8.000 passionate people from all over the world, this makes it an exceptional place to work. Professional training, company events, multicultural teams, the experience of Athens- you will definitely find something for you here. What should you expect from living in Athens? As the birthplace of Western civilization, a city full of history, philosophy and arts Aegean weather that will bless you with Vitamin D all year long Hospitality, warm greetings and friendliness comes from locals Beautiful nature full of different shades of greens and blues The delicious Greek cuisine, night-long tavern nights and Zorba dance!

If you are tech-savvy and looking for a new career challenge where you can improve your technical skill set you might be interested in this position. We are looking for technology enthusiasts who want to prove their skills. Working in this international company located in the heart of Europe might be the life-changing experience you’ve been looking for! Your responsibilities and impact working as Tech Support will be: Understand your customer's needs through active listening Be responsible for a technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client Assist them in their native language via phone, email, and chat Escalate calls if you feel like someone else on your team could provide even better assistance Learn and grow your skills as an IT professional in a renowned multinational company with the support of certified instructors Skills, experiences and interests you need to succeed in this role: Are you customer service-oriented, have good communication skills, are interested in growing your skills as an IT professional? Then you are what we're looking for! You have a native level of Dutch and a high level of English You have good customer support skills You have an interest in IT field You are familiar with MS Office You have motivation to work abroad and to gain international experience What’s in it for you? A full-time job with a permanent contract after 3 months A fully remote job from anywhere in Czech Republic €19.200 to €20.250 gross per year depending on your experience Additional monthly salary bonus Compensation days for working at the Czech state holidays A vast range of benefits including meal vouchers, multisport card and language courses A conveniently located office near the city center of Brno, with an international team Great growing opportunities What should you expect from living in Brno? Located at the heart of Europe with many travel opportunities A small city comes with a metropolitan urban lifestyle but low living costs International vibes without having a touristy crowd Diverse events, cultural activities, festivals and nightlife Rich historical sites and a beautiful architecture Countless shades of green and a calming weather An IT paradise with many career opportunities! Your Future Company: This international information technology company is providing outsourcing, business consulting and next-generation digital services for their clients all over the world. They currently employ hundreds of thousands of multinational talents in their teams yet they manage to stand out strongly with their friendly working culture and recognized as one of the top employers globally. For their office in the centre of Brno, they are looking for new talents who are ready to grow together with them. Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities. ​

If you are tech-savvy and looking for a new career challenge where you can improve your technical skill set you might be interested in this position. We are looking for technology enthusiasts who want to prove their skills. Working in this international company located in the heart of Europe might be the life-changing experience you’ve been looking for! Your responsibilities and impact working as IT Support Analyst will be: Understand your customer's needs through active listening Assist them in their native language via phone, email, and chat Escalate calls if you feel like someone else on your team could provide even better assistance Learn and grow your skills as an IT professional in a renowned multinational company with the support of certified instructors Skills, experiences and interests you need to succeed in this role: Are you customer service-oriented, have good communication skills, are interested in growing your skills as an IT professional? Then you are what we're looking for! You have a native level of German and a high level of English You have good customer support skills You have an interest in the IT field You are familiar with MS Office You have the motivation to work abroad and gain international experience What’s in it for you? A full-time job with a long-term perspective Working Hours: Monday to Sunday, rotating shifts €18420  to   €19400 gross per year depending on your experience Additional monthly salary bonus Generous signing bonus throughout the first year of employment A vast range of benefits including meal vouchers, multisport cards and language courses A conveniently located office near the city center of Brno, with an international team Great growing opportunities 2 weeks of accommodation What should you expect from living in Brno? Located at the heart of Europe with many travel opportunities A small city comes with a metropolitan urban lifestyle but low living costs International vibes without having a touristy crowd Diverse events, cultural activities, festivals and nightlife Rich historical sites and a beautiful architecture Countless shades of green and a calming weather An IT paradise with many career opportunities! Your Future Company: This international information technology company is providing outsourcing, business consulting, and next-generation digital services for their clients worldwide. They currently employ hundreds of thousands of multinational talents in their teams, yet they stand out firmly with their friendly working culture and are recognized as one of the top employers globally. For their office in the center of Brno, they are looking for new talents who are ready to grow together with them. Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.