Technical Support

Are you interested in technical products and have strong communication skills? Then this job in Lisbon, Portugal, is perfect for you! Apply now and start your adventure abroad! Your Future Company: In 2000, two French entrepreneurs founded a startup that has since grown into a global brand. Their growth and solution-oriented services are recognized by the most advanced brands and leading companies they work with today. They have become one of the largest international providers of customer experience solutions, with over 75,000 multilingual employees in more than 50 countries worldwide. ​ What’s in it for you? The opportunity to work with some of the biggest brands in the industry A multicultural and international work environment Rotating shifts depending on the project Competitive salary: €1,100/month x 14 months + up to €120/month performance bonus + €135/month complexity bonus + meal vouchers worth €7.23/workday + partial reimbursement of transport costs + private health and dental insurance (after six months) Fully paid training, professional development, and career growth opportunities For international applicants: Reimbursement (up to €400) of flight costs after six months with the company Six months of accommodation in a company-provided shared apartment (rental costs apply) What does your day as a Technical Advisor look like? In this role, you will be responsible for providing excellent customer service and technical support to clients, creating exceptional value, and resolving issues to ensure consistent service quality. Your tasks include: Handling customer inquiries, complaints, and technical issues, and forwarding them to the appropriate teams Building relationships with customers and representing the company as the primary point of contact Communicating with customers via phone, email, or chat to deliver prompt solutions What you need to excel as a Technical Advisor: Native-level German + fluent English (B2 level) Strong communication skills, both written and verbal A team player, enthusiastic, and able to work independently A proven customer-oriented mindset, problem-solving abilities, and a cooperative approach

Become a Customer Support Representative for an international Technology Company in the heart of Budapest. Join a dynamic team and embark on a rewarding journey, shaping the future of technology support while enjoying life in one of Europe’s most vibrant capitals. What’s in it for you? Type of contract: Permanent contract after a 3-month probation period. Working hours: Full-time (40h/week) Monday – Friday 9:00 – 17:30. Salary conditions: 550,000 HUF gross/month + 30,000 HUF language bonus + 70,000 HUF gross bonus after probation + meal allowance after probation. Health insurance provided from the beginning. Paid professional training. Employee discounts. Fun and engaging company-wide initiatives. Excellent work culture. For international candidates: Paid flight ticket to Budapest and 1 week of accommodation. Up to 30 days of annual leave according to Hungarian law. Your responsibilities and impact working as a Customer Support Representative will include: Responding to customer inquiries via phone and email within given timescales, efficiently and effectively. Developing and maintaining a full technical understanding of the company's products and services. Assisting customers with product setup, troubleshooting, and providing usage guidance. Accurately logging all customer interactions and issues following company procedures. Escalating complex issues to the appropriate department or senior staff when necessary. Managing and updating all administration. Skills, qualifications, and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English. A valid Hungarian work permit (required). Living in or willing to relocate to Budapest for an international career and life experience. Keeping up-to-date with social media trends and practices. Resilience to sensitive content, demonstrating emotional maturity and professional detachment. Motivation and commitment to perform the assigned tasks effectively. Excitement about intercultural communication and embracing the expatriate lifestyle. Your Future Company:  Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for over 750 of the world’s leading and digital-first brands. Their innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Budapest? A beautiful city with stunning architecture and rich history. Affordable living in a European capital. Delicious Hungarian cuisine and a lively cafe culture. Friendly people, a welcoming expat community, and a high standard of living. A vibrant cultural scene and a well-connected location in Central Europe. Are you ready to take the next step in your career and enjoy life in Budapest? Apply today!

Du interessierst dich für technische Produkte und hast gute Kommunikationsfähigkeiten? Dann ist dieser Job in Lissabon, Portugal genau das richtige für dich! Bewirb dich jetzt und starte dein Abenteuer im Ausland! Dein zukünftiges Unternehmen: 2 französische Unternehmer gründeten im Jahr 2000 ein Startup und führen heute eine globale Marke. Ihr Wachstum und ihre lösungsorientierten Dienstleistungen werden von den fortschrittlichsten Marken und führenden Unternehmen, mit denen sie heute zusammenarbeiten, anerkannt. Sie sind zu einem der größten internationalen Anbieter von Kundenerfahrungslösungen mit mehr als 75.000 mehrsprachigen Mitarbeitern in über 50 Ländern auf der ganzen Welt geworden und suchen nach neuen Mitgliedern, die sie auf ihrer Reise in ihrem griechischen Zentrum begleiten. Was steckt für dich drin? Die Möglichkeit, mit einigen der größten Marken der Branche zusammenzuarbeiten Ein multikulturelles und internationales Umfeld Arbeitszeiten in Rotationsschichten je nach Projekt Konkurrenzfähiges Gehalt: 1100€ brutto / Monat x 14 Monate + bis zu 100€ / Monat Leistungsprämie + Essensgutscheine in Höhe von 7,23€ / Arbeitstag + Erstattung einiger Transportkosten + Private Krankenversicherung und Zahnvorsorge (nach sechs Monaten) Vollständig bezahlte Ausbildung, berufliche Entwicklung und Karriereentwicklung Für internationale Bewerber: Erstattung (bis zu 400 €) des Flugtickets nach 6 Monaten innerhalb des Unternehmens 6 Monate Unterkunft in einer vom Unternehmen zur Verfügung gestellten Wohngemeinschaft (Mietkosten zu zahlen) Wie sieht dein Tag als technischer Berater aus?  In dieser Position bist du dafür verantwortlich, einen exzellenten Kundenservice und technische Beratung für Kunden zu gewährleisten, einen außergewöhnlichen Mehrwert zu schaffen und alle Probleme zu lösen, um eine gleichbleibende Servicequalität zu liefern. Du bearbeitest Kundenanfragen, Beschwerden und technische Probleme und leitest diese an zuständige Teams weiter Du baust Kundenbeziehung auf und repräsentierst die Firma als Hauptkontaktpunkt zu Kunden Du analysierst Fälle, Daten und ermittelst Ursachen für passende Lösungen Du kommunizierst mit Kunden per Telefon, E-Mail oder Chat, um schnellstmögliche Lösungen zu bieten ​Du triffst Entscheidungen basierend auf Unternehmensrichtlinien, Produktkenntnissen und Kundenbedürfnissen Was du brauchst um als technischer Berater zu rocken: Deutsch als Muttersprache + fließend in Englisch (Niveau B2) Vorzugsweise bereits 6 Monate Erfahrung im technischen Support Solide IT-Kenntnisse, einschließlich der effizienten Nutzung von Reporting-Tools für Kundeninteraktionen. Gute Kommunikationsfähigkeiten, sowohl schriftlich als auch mündlich Du bist ein Teamplayer, enthusiastisch und arbeitest selbstständig Nachweislich kundenorientierter Ansatz, Problemlösungsfähigkeiten und eine kooperative Denkweise.

Exciting opportunity for a Technical Support role in Barcelona! You are tech-savy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? Kick-Start your career now! Your responsibilities and impact as a Technical Support Agent will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project What's in it for you? Salary package of 25k gross/year Permanent contract at 39h/week (probation period 2 months) Working hours from 8 AM to 4 PM Working in an international Team on site in Poblenou, Barcelona Language classes International Environment Activities every week Discounts on certain products (health insurance; technology etc). Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in  German and a C1 level of English A strong technical understanding or interest in the technical field - Previous experience in troubleshooting favourable Living in Barcelona Start availability on 06/08 and 12/08 Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle A valid Spanish work permit (required). Your Future Company:  Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain, Portugal or Greece, or send us your CV to be considered for other projects or future opportunities!

Are you a Italian speaker looking for new opportunities in Portugal? Do you prioritize the customer's needs and are interested in solving technical problems?  Then keep on reading! Your responsibilities and impact as a Technical Support Agent in Portugal will be: Respond to customer requests via phone, email, chat, social media, and messaging channels. Provide pre-sales, general inquiries, and technical support. Maintain a consistent brand voice in both private and public interactions. Escalate issues to higher support tiers as needed. Collaborate with technicians to resolve help tickets. Manage an individual ticket queue and follow management direction. Work flexible hours, including evenings, weekends, and holidays. Review and provide feedback on help content. Perform other assigned tasks.   Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a B2 level of English Passion for Technical Support Proficient in handling inbound calls and written communications within established guidelines Attention to detail and accuracy in completing tasks promptly Commitment to maintaining customer information security and confidentiality Problem-solving; skillful identification and escalation of issues for timely resolution Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU country What is in it for you? Contract of 6 months Working hours: Monday to Friday – 08:00AM to 08:00 PM. (Rotational) Saturday and Sunday – 08:00 AM to 05:00 PM. Days Off: 2 Days Rotational Salary conditions: 1116€ gross/month (paid 12 times) + performance bonus 120€ Help with acquiring the NIF and SSN Fully paid professional training Fun and engaging company-wide initiatives Excellent work culture If you're relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)  Reimbursement of the flight on 6th month of contract What should you expect from living in Portugal? High quality of life & relaxed lifestyle in Portugal's pleasant climate Affordable living costs compared to Europe, with mild Mediterranean weather Rich cultural heritage & diverse cuisine for an enriching experience Diverse landscape offers beaches, vineyards & mountains to explore Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Join a innovative and customer-focused team as an Order Support Specialist, where you will play an essential role in ensuring a seamless purchasing experience for the valued customers of one of the world's best-known technology manufacturers. In this remote position, you will manage order inquiries, resolve issues efficiently, and provide exceptional customer service from the comfort of your own home. Your responsibilities and impact as Order Support Specialist will be:  Back office activities regarding online orders Following up with packages, orders, etc.  Supporting the customer service agents' complex cases Reaching out to customers via phone/email in order to solve the issue/problem Guaranteeing clients satisfaction and a high level of quality Skills, qualifications, and interests you need to succeed in this role:  A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required) What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery, or simply a lifetime experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as Travel Adviser will be: You are responsible for customer relations and expansion for the German market. Your tasks include:  Providing professional customer service solutions to travelers over the phone and via emails Answering and solve client and customer inquiries and issues Guaranteeing clients satisfaction and a high level of quality  Ensuring and participate in the success of the department Skills, qualifications, and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English High motivation and a positive mindset An efficient, client and service-oriented way of working Strong teamwork skills Good organizational skills  Excellent listening skills and proficient communication abilities What’s in it for you? Competitive Salary: 14 salaries per year + a performance-related bonus Free flight to Athens + Free accommodation for the first weeks  Full-time job (40h/week), Monday-Saturday (Rotative shifts 9 am - 11 pm) and Sundays (Rotative shifts 9 am - 9 pm) A stable job and opportunities to grow within the company Contract as from the first day of training (training is paid 100%)   A multicultural, international environment A company offering you not only a job, but a full experience abroad! Your Future Company: Time for a new challenge abroad. This multinational leader in the cybersecurity sector is recruiting for German speaking candidates for their international team in Athens! With +8.000 passionate people from all over the world, this makes it an exceptional place to work. Professional training, company events, multicultural teams, the experience of Athens- you will definitely find something for you here. What should you expect from living in Athens? As the birthplace of Western civilization, a city full of history, philosophy and arts Aegean weather that will bless you with Vitamin D all year long Hospitality, warm greetings and friendliness comes from locals Beautiful nature full of different shades of greens and blues The delicious Greek cuisine, night-long tavern nights and Zorba dance! Is this project not the best fit for you? Feel free to check our other opportunities for German Speakers in Greece or send us your CV to be considered for other projects or future opportunities.

Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of more than 80 different nationalities? Then we might have the right opportunity for you in Lisbon! Your responsibilities and impact working as an AI Content Reviewer: A Chatbot uses artificial intelligence to respond to user questions with human-like understanding, performing tasks like creating content, summarizing text, and language translation. Reviewing chatbot messages by policies Content topics range from mild to sensitive subjects such as profanity, hate speech, or violence. Classifying the typology of the content following the processes and policies Ensuring user and brand safety Skills, qualifications, and interests needed for this role: A native level of Dutch and a good level of English Being motivated and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a passport that allows you to work in Portugal (required) What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year with a permanent contract after 2 years Working hours: full-time (40h/week, 8 hours a day) Rotative shifts from Monday to Friday between 08:00 and 18:00 Private health insurance after contract signature Meal voucher of 154€ net/month, paid on a card (included in your salary) to spend in restaurants, cafeterias, and supermarkets Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 3 months Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths (*) According to Portuguese law, the following charges will be deducted from your gross salary: • Approx. 10.1% - 19.9% income tax (IRS) depending on your social status (married, children); • 11% social security (access to public health system, pensions, etc.) What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you with your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality? Then this job in sunny Valencia might be for you! Living in Valencia never gets boring, it’s a green city with a lot of things to do and to see. It is a bicycle friendly city, where getting around is really easy! Next to that, the cost of living is fairly low compared to many other Spanish cities.  Your responsibilities and impact working as a Technical Support Specialist will be: Taking care of inquiries and technical issues from patients and providing support via e-mail and phone calls Maintaining and updating the patients' accounts Observing the ongoing procedures to guarantee the compliance of set standards Reporting and analysing patient and device information, dispatching replacement products and samples and catching up with patients according to departmental standards Dealing with sensible data Ensuring high-quality service and client’s satisfaction What's in it for you? Type of contract: Indefinido Fulltime, Mon-Fr office hours Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) Equipment provided Growing opportunities within the company Events with the team Free Spanish lessons Meal allowances possible Constant training International environment Support from the company regarding NIE and SSN Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a good level of English  Having interest in technical support and troubleshooting Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Being able to handle sensitive data reliably Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Valencia. What should you expect from living in Valencia? A cosmopolitan city with a modern look and a rich history Colourful Fallas fiestas serving tradition and fun at the same time Sunny and warm weather that you will enjoy all year long A delicious gastronomic culture including famous paella Beautiful surroundings of nature and beaches Up-and-coming start-up paradise Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

The Company. Which is your favourite character: iconic Mickey Mouse, Winnie the Pooh, Princess Jasmine or Pocahontas? For a worldwide entertainment brand that will definitely remind you of your childhood, they are currently looking for international candidates to join their team and make this new exciting project happen! Located in Thessaloniki -  one of Greece’s hippest cities - you will be able to combine professional growth with an incredible life experience.  The Job. You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.   - Ensure customer satisfaction and provide the best interaction within the customer service department - Assist customers and support their requests in order to provide world-class customer service - Actively listen to the customer by adopting a positive frame of mind and constant professionalism - Assist in the resolution of problems related to system configurations and network settings - Ensure consistency in brand messaging by focusing on the availability and quality of products and services The Profile. - You are a native German speaker with an advanced level of English - You are professional, friendly and with empathy - You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills - You are a fast learner and eager to develop new skills - A previous experience in Customer Service is a big advantage - EU Citizenship or valid work permit for Greece is required The Offer. - A full-time job, 40 hours a week - Salary: 14 salaries per year x 1100 euros per month + up to 10% performance-related bonus per month - Schedule: rotative shifts from Monday to Sunday 08:00 am to 12:00 am (midnight) - A Quality Certified Management Company - A Multicultural environment: 8.000+ passionate people from +90 countries working together - A Company offering you not only a job, but a full experience abroad! - A recognized training delivered by the biggest brands - A complete relocation package including: Flight ticket to Thessaloniki Hotel accommodation for 2 weeks with breakfast Assistance in finding a flat + real estate agency fee paid by the Company Flight ticket to your home and back every year Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round - Start date: ASAP

Are you ready for a new adventure as a Technical Support in Tavros, Greece? Keep reading! Located in Tavros, Athens - one of the trendiest cities in Greece - you can combine professional growth with an incredible life experience. Your responsibilities and impact as a Technical Support will include: Promptly responding to incoming customer queries about the software program using various tools Identifying issues and providing effective solutions to ensure customer satisfaction Accurately recording customer data in the CRM system Being a team player and collaborating for the team's and project's success Skills, qualifications, and interests you need to succeed in this role: Fluency in Dutch with a good level of English Strong technical aptitude Professional, friendly, and empathetic Comfortable with computer systems, internet browsers, and software programs Independent and proactive A quick learner and eager to develop new skills Previous customer service experience is a significant advantage EU citizenship or a valid work permit for Greece is required What's in it for you? A full-time job, 40 hours per week, 8 hours per day Attractive salary: Competitive pay that values your skills. Schedule: available to work in rotating shifts from Monday to Friday between 10 am and 7 pm 3-week training (paid) Quality-certified management company A complete relocation package for moving to Greece: Flight ticket to Athens Hotel accommodation for 2 weeks with breakfast Assistance in finding an apartment + agency fees covered by the company Other benefits: vouchers, discounts, free Greek lessons, events, outings, and parties throughout the year Your future company: In Athens, you'll find a company that takes care of your career development, language skills, housing, and social integration. Your future employer is a multinational organization recognized as one of the best companies globally in sales and customer service solutions. Are you ready to bring added value to their international team with talents from over 80 nationalities worldwide? Because they're looking for you! If this project doesn't suit you, feel free to check out our other opportunities on our website or send us your CV to be considered for other projects or future opportunities.

Ben je op zoek naar een kans om meer te leren over de optieksector? Wil je graag individuele klanten helpen met hun bestellingen? Als je gedijt in een dynamische, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, hebben we een geweldige baan voor jou in Valencia, Spanje! Jouw verantwoordelijkheden en impact als Klantenservice Medewerker Ondersteunen van B2C-klanten voornamelijk via e-mail en chat, maar ook telefonisch Voortdurend samenwerken met je collega’s om de klantbeleving te verbeteren Probleemoplossing, innovatie en verandermanagement zijn dagelijkse taken Afhandelen van betalingsvragen van kopers via verschillende platforms Verantwoordelijk voor Trustpilot-beoordelingen en het verbeteren van de algehele NPS van het bedrijf door uitstekende service In kaart brengen en verbeteren van bedrijfsprocessen om de klantreis en tevredenheid te verhogen Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen Uitstekende beheersing van de Nederlandse taal en een C1-niveau in Engels Bekwaamheid in het gebruik van computers Uitstekende communicatieve vaardigheden Proactief en oplossingsgericht Interesse in werken binnen een ambitieus team Wat zit er voor jou in? Gratis Spaanse lessen, lunch en ontbijt op kantoor Gezellige vrijdagavond borrels Fitness bootcamps en mindfulness lessen Werken bij een tech-startup met groeimogelijkheden en ruimte voor jouw ideeën Verbeteren van professionele vaardigheden: communicatie, innovatie en technologie Internationale werkomgeving met meer dan 20 nationaliteiten Jouw Toekomstige Bedrijf Gevestigd in Valencia, biedt een verfrissende start-up omgeving de perfecte plek om je professionele carrière te bevorderen. Dit contactcenter besteedt klantenservice afdelingen niet uit, maar ondersteunt co-scaling van start-ups. Je zult profiteren van een geweldige sfeer en groeikansen. ​ Bezoek onze website voor meer kansen of stuur je cv naar jouwrecruiter@bluselection.com om overwogen te worden voor andere projecten of toekomstige vacatures.

Ben jij klaar om je kennis te vergroten en B2B-klanten te helpen bij het plannen van hun financiële toekomst? Als je houdt van een dynamische, klantgerichte omgeving en sterke communicatieve vaardigheden hebt, dan hebben wij een spannende kans voor jou in Valencia, Spanje! Wat je gaat doen als Technisch Support Specialist: Ondersteunen van B2B-klanten via e-mail, chat en telefoon Samenwerken met collega’s om de klantbeleving te verbeteren Dagelijks problemen oplossen, innoveren en veranderingsprocessen managen Behandelen van betalingsvragen van verkopers en kopers via diverse platforms Verantwoordelijk zijn voor Trustpilot-beoordelingen en de algehele NPS van het bedrijf verhogen door uitstekende service Bedrijfsprocessen analyseren en verbeteren om de klantreis en tevredenheid te optimaliseren Wat je nodig hebt om succesvol te zijn: Vloeiend Nederlands (moedertaalniveau) en Engels (C1-niveau) Ervaring met computers en software Uitstekende communicatieve vaardigheden Proactieve en oplossingsgerichte houding Interesse om te werken in een ambitieus team Wat zit er in voor jou: Gratis Spaanse lessen Gratis lunch en ontbijt op kantoor Gezellige vrijdagmiddagborrels Fitness bootcamps en mindfulness lessen Werken bij een tech-startup waar je kunt groeien en je ideeën kunt delen Verbeter je professionele vaardigheden zoals communicatie, innovatie en technologie Internationale werkomgeving met meer dan 20 nationaliteiten Jouw toekomstige bedrijf: Gevestigd in het bruisende Valencia, biedt deze start-up een verfrissende werkomgeving die jouw professionele groei ondersteunt. In dit contactcenter worden klantenservice afdelingen niet uitbesteed, maar ondersteunen ze co-scaling van start-ups. Profiteer van de geweldige sfeer en de vele groeimogelijkheden. Voel je vrij om onze andere kansen op onze website te bekijken of stuur ons je cv om overwogen te worden voor andere projecten of toekomstige jobs.

Are you looking for a position that will help you learn more about the fintech sector? Do you enjoy supporting B2B clients on their mission to plan their financial future? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain! Your responsibilities and impact as a Technical Support Specialist for fintech Industry will be: Support B2B customers mainly over e-mail and chat, but also phone Constantly brainstorm with your colleagues to improve the Customer Experience Troubleshooting, innovation, and change management are part of the daily business Control and handle payment inquiries from sellers and buyers through various client platforms Responsible for Trustpilot reviews improving overall company NPS through excellent service Flagging and escalation of customer queries and coming up with suitable solutions Mapping and improving business processes to enhance customer journey and satisfaction Skills, qualifications, and interests you need to succeed in this role: Proficiency in the Dutch language at a native speaking level and a C1 level in the English language Competency in using computers Excellent communication skills You are proactive and solution-oriented You are interested in working in an ambitious team What’s in it for you? Spanish classes Great Friday evening drinks Fitness bootcamps to stay fit and active Mindfulness classes Work at a tech startup where you can develop and there is room for your ideas Improve your professional skills: communication, innovation, and implementation of new technology Free lunch and breakfast at the office An international working environment with 20+ nationalities Your Future Company: Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.  Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

Ontdek de perfecte balans tussen werk en genieten van de zon op afstand als zakelijk klantenservicemedewerker voor een transactionele betalingsdienst. Ben je vloeiend in het Nederlands en droom je van een werkomgeving op afstand op adembenemende Griekse bestemmingen zoals Athene? Dan is deze kans voor jou! Jouw verantwoordelijkheden en impact als B2B Klantenservicemedewerker zullen zijn: Beheren van financiële transacties, inclusief terugbetalingen, handmatige kosten en betalingsvragen Faciliteren van het aanmeldingsproces voor nieuwe B2B-klanten Bijwerken en onderhouden van handelaarsinformatie in onze database Beantwoorden van vragen van handelaren over de financiële status van hun POS-account bij Worldline Tijdige en professionele klantenservice bieden via e-mail en telefoon Zorgen voor uitstekende servicekwaliteit en hoge klanttevredenheid Omgaan met een huidig gemiddeld belvolume van ongeveer 5%, met af en toe ondersteuning tijdens periodes van beloverloop Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie: Sterke vaardigheid in financiële transacties en betalingsverwerking Uitstekende klantenservice- en communicatievaardigheden Detailgericht met nauwkeurigheid in gegevensinvoer en registratie In staat om belvolume te verwerken en te helpen tijdens piekperiodes Interesse in het bieden van uitzonderlijke klantenservice Passie voor het oplossen van financiële vragen en het helpen van handelaren Enthousiasme voor het leren en aanpassen aan nieuwe systemen of processen Wat bieden wij jou? Een fulltime baan, 40 uur per week Hulp bij een visum als je er geen hebt Competitief salaris: €1350 bruto + €135 maandelijkse bonus op basis van KPI's Werkrooster: Maandag tot en met vrijdag: 09:00 tot 21:00 uur; Zaterdag: 10:00 tot 19:00 uur (afhankelijk van het project) Verhuispakket met 4 weken in een Airbnb Volledig betaalde training en vergoeding van je vliegticket bij het eerste salaris Particuliere ziektekostenverzekering met tandheelkundige zorg Werken in een warm land tijdens de winter Een bedrijf dat je niet alleen een baan biedt, maar een volledige ervaring in het buitenland :) Jouw toekomstige bedrijf: 2 Franse ondernemers richtten in 2000 een startup op en vandaag leiden ze een wereldwijd merk. Hun groei en oplossingsgerichte diensten worden erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waarmee ze nu samenwerken. Ze zijn een van de grootste internationale aanbieders van klantbelevingsoplossingen met meer dan 75.000 meertalige werknemers in meer dan 50 landen over de hele wereld en ze zijn op zoek naar nieuwe leden om zich bij hen aan te sluiten in hun reis in hun Griekse hub. Voel je vrij om onze andere mogelijkheden voor Nederlandstalige starters te bekijken of stuur ons je cv om overwogen te worden voor andere projecten of toekomstige kansen.

Are you passionate about providing top-notch customer support? Do you thrive in a fast-paced environment, skilled at managing customer inquiries with precision and care? We have an exciting opportunity for a Technical Advisor within a leading electronics company specializing in TV and audio entertainment. Your responsibilities and impact as a B2B Customer Service Representative will be: Managing financial transactions, including refunds, manual charges, and payment inquiries Facilitating the onboarding process for new B2B customers Updating and maintaining merchant information in our Database Addressing merchant inquiries about their POS account financial status with Worldline Providing timely and professional customer service via email and phone Ensuring excellent service standards and high customer satisfaction levels Handling a current average call volume of approximately 5%, with occasional support during call overflow periods Skills, qualifications and interests you need to succeed in this role: Strong proficiency in financial transactions and payment processing Excellent customer service and communication skills Detail-oriented with accuracy in data entry and record-keeping Capability to handle call volume and assist during overflow periods Interest in providing exceptional customer service Passion for resolving financial inquiries and assisting merchants Enthusiasm for learning and adapting to new systems or processes What’s in it for you? A full-time job, 40 hours a week Competitive Salary: €1450 gross + €145 monthly bonus based on KPIs Work Schedule: Monday to Friday: 09:00 to 21:00; Saturday: 10:00 to 19:00 (depending on the project) Relocation package with 4 weeks in an Airbnb Fully paid training and reimbursement of your flight ticket within the first salary Private health insurance with dental care Working a warm country during the winter A company that offers you not just a job, but a full experience abroad :) Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub. Feel free to check our other opportunities for entry-level Dutch speakers or send us your CV to be considered for other projects or future opportunities.

Ben je op zoek naar een functie waarin je meer leert over de fintech-sector? Vind je het leuk om B2B-klanten te ondersteunen bij hun missie om hun financiële toekomst te plannen? Als je je goed voelt in een snelle, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, dan hebben we een geweldige kans voor je in Valencia, Spanje! Jouw verantwoordelijkheden en impact als Customer Service Representative zullen zijn: B2B-klanten ondersteunen, voornamelijk via e-mail en chat, maar ook telefonisch Voortdurend brainstormen met je collega's om de klantervaring te verbeteren Probleemoplossing, innovatie en verandermanagement maken deel uit van de dagelijkse werkzaamheden Controleren en afhandelen van betalingsverzoeken van verkopers en kopers via verschillende klantplatforms Verantwoordelijk voor Trustpilot reviews die de algemene NPS van het bedrijf verbeteren door uitstekende service Vragen van klanten signaleren en escaleren en met passende oplossingen komen In kaart brengen en verbeteren van bedrijfsprocessen om het klanttraject en de klanttevredenheid te verbeteren ​ Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie: Beheersing van de Nederlandse taal op moedertaalniveau en een C1 niveau in de Engelse taal Minimaal MBO4 diploma, achtergrond in IT/financiën/economie is een pré Vaardigheid in het gebruik van computers Uitstekende communicatieve vaardigheden Je bent proactief en oplossingsgericht Je bent geïnteresseerd in het werken in een ambitieus team ​ Wat zit er in voor jou? Maandelijks brutosalaris van €1.600 Spaanse lessen Geweldige vrijdagavondborrels Fitness bootcamps om fit en actief te blijven Mindfulness lessen Werken bij een tech startup waar je je kunt ontwikkelen en waar ruimte is voor jouw ideeën Verbeter je professionele vaardigheden: communicatie, innovatie en implementatie van nieuwe technologie Gratis lunch en ontbijt op kantoor Een internationale, hechte werkomgeving met 24 nationaliteiten ​ Jouw toekomstige bedrijf: Gevestigd in Valencia, wacht er een verfrissende start-up omgeving op je om je professionele carrière te stimuleren. Dit Contact Center is niet bezig met het outsourcen van klantenserviceafdelingen, maar meer met het co-scalen van start-ups en ondersteuning. Je zult profiteren van de geweldige sfeer en kansen om te groeien.  Bekijk gerust onze andere mogelijkheden op onze website of stuur ons je CV om in aanmerking te komen voor andere projecten of toekomstige kansen.

Are you interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? You want to live in beautiful Barcelona? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a Technical Support Advisor will be: Provide support to customers by responding to inbound requests + document relevant case information Handle technical customer contacts for a variety of products through several communication canals.  Answer and solve technical questions and problems that customers might have through phone and email. Provide service with high quality, using the technical knowledge learned from internal training and support systems.  Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to succeed in this role: You are a native Danish speaker + a good level of English  You are looking for a job opportunity abroad You are motivated and committed to your work You have a good understanding of the MS Office environment You are a team player and willing to work with many other nationalities Sales background is a plus What’s in it for you? Working hours: Monday to Friday, from 8.00 to 16.00 Competitive salary Opportunity to be part of a challenging and fast-paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. Feel free to check our other opportunities send us your CV to be considered for other projects or future opportunities.

Vandaag de dag staat werken voor technologiemerken gelijk aan passie, energie en innovatiedrang. Past dit bij jou? Kijk dan hier en wie weet kom jij binnenkort hun internationale kantoor in Lissabon versterken! Jouw verantwoordelijkheden en impact als Technical Support Specialist zullen zijn: Communiceren met adverteerders en interne verkoop- en serviceteams via telefoon, e-mail, chat en videoconferentie Uitvoeren en verifiëren van de implementatie van webgebaseerde producten bij klanten Begeleiding, ondersteuning en training geven aan klanten over het gebruik van de producten Leveren van service van hoge kwaliteit aan je klanten, overtreffen van klantverwachtingen en kwaliteitsscore maatregelen Is technische ondersteuning een nieuw vakgebied waarin je expertise wilt opdoen en je carrièredoelen wilt bereiken? Het goede nieuws is dat dit bedrijf werft op basis van soft skills, ongeacht je studierichting - ze zullen je trainen in elk aspect van de baan. Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie: Je moet Nederlands als moedertaal hebben en goed Engels (B2-niveau) kunnen spreken. Basiskennis of bereid om leren over JavaScript, HTML5 en CSS/CSS3 Basiskennis of bereid om te leren over CMS-platforms zoals WordPress/Shopify/Wix/Joomla of vergelijkbaar Ervaring met of interesse in online adverteren of advertentieproducten Vaardigheden in het oplossen van problemen Technologisch in staat om snel klantenservice software toepassingen te leren en klantimplementaties te verwerken die niet noodzakelijk een standard template/proces volgen Ervaring met werken in een B2B-omgeving Sterke vaardigheden op het gebied van communicatie, klantenservice, relatiebeheer en ondersteuning Wat zit er in voor jou? Soort contract: een contract voor bepaalde tijd van een jaar dat elk jaar kan worden verlengd Werktijden: Ma t/m vr 8 tot 17 uur (40 uur/week) Training: 9 weken Salarisvoorwaarden (*) - 2 opties: Inclusief gratis accommodatie (gedeelde flat, alle rekeningen inbegrepen): 1.040€ bruto/maand + bonus tot 300€ bruto per maand Zonder huisvesting: 1.298€ bruto/maand + bonus tot 300€ bruto per maand (*) Vergoeding van de trainings periode 100% Voor internationale sollicitanten: Terugbetaling van je initiële vluchtkosten na 9 maanden Ophalen van de luchthaven Jaarlijks retourticket naar je thuisland (binnen de EU) Hulp bij papierwerk, het openen van een bankrekening, etc. bij aankomst Extra voordelen: Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf Carrièremogelijkheden in verschillende carrièrepaden Wat kun je verwachten van wonen in Lissabon? Een kleurrijke stad en een rijke culturele geschiedenis Voordelen van wonen in een Europese hoofdstad met een budget Heerlijke Portugese keuken en beroemde cafécultuur Vriendelijke mensen, goede sfeer en een vrolijk stadsleven Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan Een grote Engelssprekende lokale gemeenschap en internationale omgeving Jouw toekomstige bedrijf: In Lissabon vind je een bedrijf dat voor je zorgt, van je carrièreontwikkeling en taalvaardigheden tot huisvesting en sociale integratie. Je toekomstige nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste bedrijven ter wereld op het gebied van verkoop- en klantenservice oplossingen. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team met talenten van meer dan 80 nationaliteiten over de hele wereld? Want ze zijn op zoek naar jou! Past dit project niet bij jou? Bekijk dan gerust onze andere mogelijkheden voor Nederlandstaligen in Spanje of Portugal, of stuur ons je CV om in aanmerking te komen voor andere projecten of toekomstige mogelijkheden.

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. You would be receiving top-class training from the biggest brands from a variety of sectors and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as Customer Service Agent will be: Your role will be to provide world-class customer service (or technical support, according to your affinities) to the customers of worldwide brands such as Philips, Facebook, Netflix, Microsoft, VW, Pandora, and many others! Skills, qualifications and interests you need to succeed in this role: We are firstly recruiting for motivated, professional, and reliable candidates who are committed to their experience abroad.   Specific experience is usually not required, as you will be trained by the company on your new job. Still, we are looking for candidates with good adaptation skills, flexibility, willingness to learn and with a customer and quality focus. A good level of English, along with a native level of Italian is mandatory. What’s in it for you? - A full-time job, 40 hours a week - Competative salary x 14 salaries per year + performance-related bonus - Schedule: available to work in rotative shifts from Monday to Sunday - A Quality Certified Management Company - A Multicultural environment: 8.000+ passionate people from +90 countries working together - A Company offering you not only a job, but a full experience abroad! - A recognized training delivered by the biggest brands - A complete relocation package including: Flight ticket to Athens Hotel accommodation for 2 weeks with breakfast Assistance in finding a flat + real estate agency fee paid by the Company Flight ticket to your home and back every year Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities.