Polish Operations Support Expert in Portugal Job description Are you fluent in Polish and looking for an exciting career opportunity in beautiful Portugal? Join a leading global company as a Polish Operations Support Expert, where you’ll enjoy professional development, competitive pay, and a supportive work environment. We’ll ensure a smooth transition with a relocation package that includes flights and hotel accommodation. Your Responsibilities as a Polish Operations Support Expert: Provide exceptional Polish-speaking customer support through phone, email, and chat. Understand customer needs and deliver effective, personalized solutions. Troubleshoot technical or product-related issues with professionalism and efficiency. Collaborate with internal teams to resolve customer inquiries and ensure satisfaction. Accurately document customer interactions to ensure smooth follow-up processes. Stay informed about company products, services, and policies to deliver world-class support. Why Choose Us? What’s in it for You? Performance-based bonuses: Rewarding your success and commitment. Relocation package: Includes flights and hotel accommodation to make your move stress-free. Career growth opportunities: Access training, upskilling programs, and potential for internal promotions. Work for a renowned international company with a strong global reputation. Be part of a multicultural environment, working alongside colleagues from around the world. Additional perks: Health insurance, company events, and a supportive work culture. Experience life in Portugal: Enjoy the country’s breathtaking coastlines, golden beaches, warm climate, and rich cultural heritage. Skills, Qualifications, and Interests We’re Looking For: Native-level or fluent Polish (written and spoken). Proficiency in English (B2 level or higher) to communicate in a global environment. Strong problem-solving and communication skills with a focus on customer satisfaction. Comfortable with technology and learning new tools quickly. Prior customer support experience is an advantage but not required—we provide comprehensive training. A positive attitude, team-oriented mindset, and willingness to grow within the company. Ready for Your New Adventure? Apply now to start your career as a Polish Operations Support Expert in Portugal. Take advantage of great benefits, career opportunities, and the chance to live and work in one of the most beautiful countries in the world.  

Location: Barcelona (Hybrid model) Experience/Profile: Leading Operations | SaaS | ITIL | Automation & AI Languages: Spanish & English (Catalan is a strong plus) WHAT’S THE PROJECT? You’ll join a growing international medical SaaS company entering a key transformation phase.   After years of stable growth, the organization is now scaling its subscription model and modernizing its Operations to become more efficient, data-driven and automation-focused.   This role is central to that evolution. YOUR ROLE & IMPACT As a Senior Operations Manager, you will lead a team of approx. 40–50 people, covering: Application Support (ITIL-based Service Desk) Customer Onboarding & Go-Live (SaaS implementation) Operational governance & internal processes Your impact will be tangible and strategic: Operational Governance & Performance Define and implement clear operational structure and accountability Monitor and improve SLAs, KPIs and service quality Ensure proper resource allocation and workload planning Shift from reactive support to a predictive, performance-driven model Process Optimization & Scalability Map, standardize and optimize operational workflows Eliminate inefficiencies and reduce manual effort Implement scalable processes aligned with a SaaS environment Build a strong KPI and reporting culture Automation & AI Enablement Identify opportunities for automation across support and onboarding Promote AI-driven tools (intelligent ticketing, knowledge automation, predictive insights) Define clear metrics to measure impact Support teams in evolving their roles alongside technology Leadership & Change Management Lead experienced team leaders and drive cultural evolution Communicate change clearly and constructively Build engagement around results, ownership and continuous improvement Act as a key bridge between Operations, Product/Engineering, Sales and HR This is a transformation role, focused on results, structure and long-term scalability. MUST HAVES 6–10+ years of experience leading Operations, ideally in SaaS, software or IT-related environments Strong knowledge of ITIL principles and service management frameworks Proven experience managing support and/or onboarding/customer operations teams Demonstrated success in process optimization and operational scaling Strong data-driven mindset with KPI ownership Experience driving change in established teams Native level in Spanish, full professional proficiency in English (Catalan is a strong plus) NICE TO HAVE Experience in SaaS or Cloud transition environments Exposure to automation and/or AI implementation ITIL certification Experience in mid-sized, fast-evolving companies WHAT’S IN IT FOR YOU? Competitive salary package Annual performance bonus Training & development opportunities International exposure and high-impact leadership role Hybrid flexibility 

A last-minute flower delivery in New York, a table at a Michelin-starred restaurant, or arranging seamless airport transfers… As a Premium Concierge, you will handle exclusive requests from high-profile members and build long-term relationships based on trust, personalization, and service excellence. This is more than customer service — it is about creating exceptional, tailor-made experiences. Your Responsibilities In a fast-paced, high-standard environment, you will manage a wide range of premium requests, including: Restaurant reservations, transportation services, and mobility arrangements Travel planning and flight bookings Assistance related to insurance services and payment solutions Personalized advice, lifestyle recommendations, and bespoke suggestions You will provide creative and proactive solutions, ensuring each member receives a unique and memorable experience. As a Premium Concierge, you will: Manage client relationships via phone and digital channels Anticipate members’ needs and exceed their expectations Go beyond the initial request to create a “wow” effect Maintain the highest standards of quality, accuracy, and reliability Identify client needs precisely and provide relevant recommendations within set deadlines Track and follow up on requests using internal tools such as CRM and ticketing systems Your Profile Native-level French, both written and spoken Fluent English is mandatory A third language (Spanish, German, or Italian) is a strong asset Excellent communication skills with a strong service mindset High attention to detail and commitment to customer satisfaction Ability to multitask efficiently with strong organizational skills Comfortable working with digital tools (Microsoft Office, CRM systems) Experience & Background Minimum education level: Bachelor’s degree or equivalent First experience in travel, hospitality, luxury services, or premium customer service is a plus Responsive, empathetic, and solution-oriented Team player who thrives in a demanding and multicultural environment What’s in It for You Permanent contract based in Paris Rotating schedule from Monday to Sunday between 7 AM and 10 PM Modern and stimulating work environment Dynamic, supportive, and excellence-driven team Meal vouchers covered at 60% 75% public transportation reimbursement plus sustainable mobility allowance 2 days of remote work per week after 6 months Company committed to diversity and inclusion

Une livraison de fleurs à New York, une réservation dans un restaurant renommé ou tout simplement la commande d’un taxi… En tant que Concierge, vous prenez en charge les demandes de Membres Premium et construisez avec eux une relation de confiance durable, basée sur un service personnalisé et de haute qualité. Vos missions Au sein d’un environnement exigeant et orienté excellence, vous serez en charge de répondre à une grande variété de demandes, notamment : Réservations de restaurants, taxis et prestations de mobilité Organisation de voyages et réservation de billets d’avion Assistance liée à l’assurance ou aux services de paiement Conseils personnalisés, recommandations lifestyle et suggestions sur mesure Curieux(se), réactif(ve) et ingénieux(se), vous saurez proposer des solutions adaptées à chaque situation afin d’offrir une expérience unique et premium à chaque membre. Vous incarnerez les standards élevés du service de conciergerie haut de gamme en : Gérant la relation client par téléphone et canaux digitaux Anticipant les besoins et les attentes des membres Allant au-delà des demandes initiales pour surprendre positivement Garantissant un haut niveau de qualité, de rigueur et de fiabilité Identifiant précisément les besoins clients et formulant des recommandations pertinentes dans les délais impartis Assurant un suivi rigoureux des demandes via les outils internes (CRM, systèmes de ticketing) Votre profil Excellente maîtrise du français, à l’oral comme à l’écrit Anglais courant indispensable Une troisième langue (espagnol, allemand ou italien) est un atout Très bonnes qualités relationnelles : écoute, courtoisie, sens du service Sens aigu du détail et de la satisfaction client Capacité à gérer plusieurs demandes simultanément avec organisation et autonomie Aisance avec les outils informatiques et bureautiques (Office, CRM) Expérience souhaitée Niveau minimum : BTS ou équivalent Une première expérience dans le voyage, l’hôtellerie, le luxe ou le service client premium est un plus Réactivité, empathie et persévérance Goût du travail en équipe dans un environnement exigeant et multiculturel Conditions du poste  CDI à pourvoir dès que possible à Paris Horaires : du lundi au dimanche, entre 7h et 22h (planning en rotation) Environnement de travail moderne et stimulant Équipe dynamique, bienveillante et orientée excellence Tickets restaurant pris en charge à 60 % Remboursement Navigo à 75 % et forfait mobilité durable 2 jours de télétravail par semaine après 6 mois d’ancienneté Entreprise engagée en faveur de la diversité et de l’inclusion

Are you a technically driven problem solver who enjoys diving deep into SaaS systems and integrations? If you’re looking for a role where you can take ownership of 1st and 2nd-line support, collaborate closely with Product and Development, and grow within a fast-scaling tech environment, this opportunity might be your next move. Your Responsibilities As a support engineer, you will deliver high-quality 1st and 2nd line technical support to customers across multiple industries. Your daily tasks will include: Providing technical support via email, phone, and ticketing systems Managing approximately 10 tickets per day depending on complexity and volume Troubleshooting software, configuration, and integration-related issues Supporting mobile applications on iOS and Android Assisting with API and integration-related queries Clearly documenting and escalating bugs to the Development team Contributing to and maintaining knowledge base documentation Collaborating closely with Product, Development, and Customer Operations to enhance processes and product quality Your Profile German native and a strong level of English 1–2 years of experience in software or technical support, ideally within a SaaS environment Strong troubleshooting and analytical skills Experience working with ticketing systems A solid technical mindset with confidence handling system configurations and integrations Experience with FileMaker or CRM/ERP systems Basic knowledge of APIs, integrations, or SQL What’s in It for You Salary up to 34.000 euro gross yearly Hybrid working model Flexible start between 7:00–8:00, early finish on Fridays 30 days of paid holiday plus Bavarian public holidays Structured onboarding adapted to your technical background Flat hierarchies and fast decision-making processes Strong team culture with regular events and quarterly gatherings Real growth opportunities within a fast-growing organisation and broader group structure About the Company Our client is an innovative field service and compliance management software provider helping service businesses digitise workflows, improve traceability, and gain real-time operational visibility.    Apply now!      

Are you passionate about helping businesses grow in the digital travel industry? Do you enjoy combining relationship management, data analysis, and strategic optimization? If you are looking for an opportunity where you can directly impact business performance while working in an international environment, this role in Barcelona could be your next career step.   You will be working on one of the world’s leading online platforms within the travel and hospitality industry. The platform connects travelers with unique accommodation experiences worldwide and empowers hosts to grow their businesses successfully. Your mission will be to support and develop a portfolio of hosts, helping them optimize their listings, improve performance, and build sustainable growth in a highly competitive marketplace.   Your Responsibilities As a German Speaking Account Manager, you will manage newly onboarded and existing hosts, acting as a strategic partner to drive their success. Your key responsibilities will include: Providing ongoing support and relationship management to a portfolio of hosts Building trust and fostering long-term B2B partnerships Proactively identifying improvement areas and growth opportunities Delivering tailored account optimization strategies to maximize listing quality and visibility Analyzing performance data and translating insights into actionable recommendations Addressing questions, concerns, and business challenges to ensure long-term satisfaction and retention Contributing to sustainable growth and partner success Your Profile We are looking for professionals who thrive in a client-facing, performance-driven environment. Native level of German and fluent English 1–2 years of experience in Customer Success, Account Management, or another B2B client-facing role Bachelor’s degree required Strong communication and relationship-building skills Analytical mindset with a data-driven approach Proactive, solution-oriented, and business-focused attitude Currently based in Barcelona What’s in it for you? Permanent contract Full-time position, 39 hours per week Office-based role in Barcelona with a progressive path toward a potential hybrid model Salary of 30,000€ gross per year Performance bonus of up to 3,500€ gross per year International and multicultural working environment Career development opportunities within a growing organization About the Company You will join a globally recognized leader in customer experience solutions, operating in more than 80 countries and partnering with some of the world’s most innovative brands. The company is known for its dynamic environment, strong focus on performance and development, and clear internal growth opportunities.   If you are ready to take ownership of a portfolio, drive measurable impact, and grow within an international setting in Barcelona, we look forward to hearing from you.

Are you passionate about technology and sales? Do you enjoy building long-term client relationships while driving revenue growth?   As a Danish Speaking Sales Representative in the technology solutions industry, you will manage a portfolio of established business clients within your dedicated market. Your focus will be on renewals, consultative selling, and identifying growth opportunities across innovative IT products and services. In this role, you will combine proactive outreach, strategic account management, and data-driven insights to maximize customer value and business impact.   Your responsibilities Manage and grow a portfolio of Danish-speaking B2B clients within your assigned territory Achieve revenue-based sales targets through renewals, product sales, and service solutions Identify upselling and cross-selling opportunities across hardware, software, and related services Provide accurate weekly, monthly, and quarterly sales forecasts Proactively engage clients via outbound calls and email communication Support customers during onboarding and drive strong product adoption Monitor account health using data insights to identify at-risk clients and growth potential Handle objections effectively and remove roadblocks impacting client satisfaction Collaborate closely with internal stakeholders to deliver tailored solutions Maintain strong product and technical knowledge to assess business needs effectively What you bring Native or C2 level in Danish and at least C1 level of English Proven track record of achieving individual or team-based sales targets Experience in B2B sales, account management, or technology-related environments is a strong advantage Strong communication and negotiation skills with a consultative approach Confidence in cold calling and engaging decision-makers Analytical mindset with the ability to leverage data and quickly adapt to new tools and systems Strong problem-solving skills and a proactive, results-driven attitude Good knowledge of Microsoft Office tools What’s in it for you Full-time position, 8 hours per day including a 40-minute break Hybrid working model available after the nesting period based on performance and attitude, with up to 4 days per week working from home Gross salary of 1,700 euros per month Monthly performance bonus of 250 euros at 100 percent target achievement, paid quarterly Private life and health insurance including dental and eye care after 3 months of employment, available from day one for relocated candidates Free access to the corporate gym Fixed working hours of your selection for mothers with children up to 2 years old   Ready to grow your sales career in the fast-evolving world of technology and IT solutions?   This role offers stability, performance-based rewards, and the opportunity to develop within a global and innovation-driven industry.

Location & Work Model: Madrid (First 6 months) after 6 months the location will be in Barcelona (Hub launch) Project Highlight: Lead, Coach, and Scale a High-Performing Sales Team Salary: €50,000 base + OTE The Project: Leadership & Expansion Our client is a powerhouse in the European Field Service Management (FSM) software space, providing the digital backbone for industries like fire safety, security, and specialized maintenance. After recently acquiring a Spanish company in the FSM industry, they’re looking for a Sales Team Leader who can hit the ground running and support them with their expansion. The mission is centered on people: you will spend your first six months in Madrid mastering the product and the market. After 6 months, you will transition to Barcelona to lead and grow a dedicated sales team, ensuring they have the coaching and leadership needed to dominate the local market from our new regional hub. The Role & Responsibilities This position is designed for a natural mentor who thrives on hitting targets through the success of their team. While you will oversee the Barcelona Hub, your primary focus is the growth, performance, and daily development of your people. Phase 1 (The Vanguard): For the first six months in Madrid, you will be fully embedded in the sales operations. You will manage the end-to-end sales process to learn the product inside out, identify market challenges, and establish the standard workflows for your future team. Phase 2 (The Team Leader): You will relocate to Barcelona to manage, mentor, and grow a team of five Sales Executives/SDRs. Your success is measured by their collective output. Performance Coaching: You will be in the trenches—conducting 1-to-1s, reviewing outbound calls, refining demos, and using data-driven insights to turn your team into a high-performing unit. Target Delivery: You will be responsible for delivering both individual and team ARR targets on a quarterly and annual basis. Strategic Collaboration: You will act as the bridge between the Spanish sales team and the international Product/Marketing teams, ensuring the roadmap reflects what customers actually need. Hub Operations: As the senior leader on-site, you will oversee the day-to-day operations and culture of the Barcelona Sales Hub, ensuring a professional and high-energy work environment. What You Should Bring We are looking for a hybrid of a Sales Expert and a dedicated People Leader. The Must-Haves: Leadership Track Record: 3–5 years in B2B SaaS sales, with at least 2 years specifically in a sales management or leadership role (Team Lead, Mentor, etc.). The Coach Mentality: Proven experience in onboarding and coaching sales executives to perform at their peak. You take pride in "leveling up" your direct reports. Languages: Native-level Spanish and a professional level of English for international collaboration. The Toolkit: A strong grasp of sales methodologies (e.g., MEDDIC, SPIN, BANT) and a commitment to CRM accuracy. Attributes: You are an active listener who identifies problems before proposing solutions, and you believe that "done is better than perfect." What’s In It For You? The Leadership Challenge: This isn't just a management job; it’s a chance to build a team culture from scratch with the backing of a private-equity-supported giant. The Growth: Transition from a "Player" to a "Coach" with full oversight of a regional sales hub in just six months. The Rewards: A base salary from €50k, plus an OTE structure that rewards your personal wins and the collective success of your team. About the Company Our client is the leading pan-European provider of FSM software for specialist verticals. With over 180 employees across the UK, Nordics, Germany, and beyond, they are on a mission to dominate the European market. They are stable, well-funded, and currently expanding at a pace that offers significant long-term career potential.

The Company You will be joining a world-renowned International Shared Service Centre (SSC) based in Barcelona. Recognized as a premier service provider for companies across Europe, this hub hosts a diverse team of experts from over 30 different nationalities. They offer a high-energy, multicultural environment where quality standards and career growth are top priorities. The Role As a Data Business Analyst, you will translate business challenges into clear, data-driven requirements to support scalable analytics and AI solutions. Your Responsibilities Requirement Gathering: Collaborate with Product Owners to translate needs into user stories and acceptance criteria. Data Analysis: Assess data feasibility, identify gaps, and ensure consistent KPI definitions across reports. AI & Innovation: Document processes to identify automation opportunities and review emerging AI solutions. Technical Liaison: Bridge the gap between stakeholders and delivery teams during handovers and testing (SIT/UAT). Data Quality: Manage requirements and definitions related to data quality and governance. What You Need Experience: At least 2 years as a Business Analyst, specifically within BI, Reporting, or Data Analytics projects. Technical Skills: Proficiency in Power BI, Excel, and basic scripting such as SQL or Python. Data Knowledge: Strong understanding of data structures (tables, joins) and data governance. Tools: Experience using Azure DevOps or Jira for project delivery. Communication: Professional proficiency in English is essential for leading meetings and documentation. What’s in it for You? Salary: Competitive and aligned with your experience. Benefits: Meal vouchers and health insurance (after 6 months). Flexibility: Hybrid model (3 days per week on-site) in a central Barcelona office. Environment: A dynamic, international workplace with excellent career growth opportunities.      

Are you passionate about technology and sales? Do you enjoy building long-term client relationships while driving revenue growth?   As a Swedish Speaking Sales Representative in the technology solutions industry, you will manage a portfolio of established business clients within your dedicated market. Your focus will be on renewals, consultative selling, and identifying growth opportunities across innovative IT products and services. In this role, you will combine proactive outreach, strategic account management, and data-driven insights to maximize customer value and business impact.   Your responsibilities Manage and grow a portfolio of Swedish-speaking B2B clients within your assigned territory Achieve revenue-based sales targets through renewals, product sales, and service solutions Identify upselling and cross-selling opportunities across hardware, software, and related services Provide accurate weekly, monthly, and quarterly sales forecasts Proactively engage clients via outbound calls and email communication Support customers during onboarding and drive strong product adoption Monitor account health using data insights to identify at-risk clients and growth potential Handle objections effectively and remove roadblocks impacting client satisfaction Collaborate closely with internal stakeholders to deliver tailored solutions Maintain strong product and technical knowledge to assess business needs effectively What you bring Native or C2 level in Swedish and at least C1 level of English Proven track record of achieving individual or team-based sales targets Experience in B2B sales, account management, or technology-related environments is a strong advantage Strong communication and negotiation skills with a consultative approach Confidence in cold calling and engaging decision-makers Analytical mindset with the ability to leverage data and quickly adapt to new tools and systems Strong problem-solving skills and a proactive, results-driven attitude Good knowledge of Microsoft Office tools What’s in it for you Full-time position, 8 hours per day including a 40-minute break Hybrid working model available after the nesting period based on performance and attitude, with up to 4 days per week working from home Gross salary of 1,700 euros per month Monthly performance bonus of 250 euros at 100 percent target achievement, paid quarterly Private life and health insurance including dental and eye care after 3 months of employment, available from day one for relocated candidates Free access to the corporate gym Fixed working hours of your selection for mothers with children up to 2 years old   Ready to grow your sales career in the fast-evolving world of technology and IT solutions?   This role offers stability, performance-based rewards, and the opportunity to develop within a global and innovation-driven industry.

Consultant(e) SEO à Barcelone Français (Natif) & Anglais (Professionnel) 2 ans d’XP minimum (Agence ou In-house) Télétravail partiel (selon l'ancienneté)  C’EST QUOI LE PROJET ? Rejoindre une agence de Marketing Digital en pleine croissance basée à Barcelone. Au sein d'une équipe jeune, multiculturelle et passionnée, tu aideras des clients variés à booster leur visibilité organique. L’idée est simple : mettre ton ambition au service d'une structure en plein développement où il fait bon travailler.   Tu seras épaulé(e) par des experts et un team leader pour relever des défis techniques et sémantiques. ET TON RÔLE DANS TOUT ÇA ? En tant que Consultant(e) SEO, tu accompagnes tes clients nationaux et internationaux dans leur stratégie globale. Pour cela, tu devras : Auditer & Analyser : Réaliser des audits techniques complets (WordPress, Prestashop, sur-mesure) et des analyses sémantiques poussées. Déployer la stratégie : Mettre en place des stratégies de linkbuilding avancées et gérer la production (notoriété, contenu). Optimiser la technique : Rédiger des recommandations techniques, aider les développeurs à les intégrer ou les réaliser toi-même sur WordPress. Piloter la Performance : Analyser les résultats, assurer une veille concurrentielle et proposer des tests innovants. Relation Client : Faire des points réguliers pour présenter les résultats et ajuster la stratégie selon les objectifs business. OK, ET TU AS BESOIN DE QUOI ? Nous attendons : Une base solide : Au moins 2 ans d'expérience en SEO et un niveau Bac+2 minimum. La maîtrise des outils : Ahrefs, Screaming Frog et SemRush sont tes meilleurs amis. Un profil technique & curieux : Les balises canonical, le HTML et l'optimisation de vitesse n'ont aucun secret pour toi. Avoir déjà créé un site ou un blog est un vrai plus. De la rigueur : Tu es à l'aise avec les chiffres, autonome, réactif(ve) et tu as une excellente communication écrite. Un bonus : Si tu parles Espagnol, c'est la cerise sur le gâteau.

Localisation : Barcelone Salaire : 22 500€ brut/an + bonus mensuels Horaires : horaires tournants (9h–22h) - 1 week-end sur 2 off Langue : Français niveau natif C’EST QUOI LE PROJET ? Tu en as assez d’être au téléphone toute la journée ? Tu es excellent.e à l’écrit en français, tu sais formuler des réponses claires et professionnelles, et tu aimes vraiment aider les autres ? Alors ce poste est fait pour toi  !  Ici, tu échanges avec les clients principalement par mail et chat. Tu prends le temps de comprendre leurs demandes et tu leur apportes des solutions précises, tout en garantissant une expérience client de qualité. Tu rejoins une entreprise basée à Barcelone, avec une équipe dynamique et internationale, où l’esprit d’équipe et la progression interne sont réellement valorisés. TON RÔLE DANS TOUT ÇA ? Accompagner et répondre aux demandes des clients par mail et chat Identifier les problèmes et proposer des solutions adaptées, en garantissant un haut niveau de satisfaction Enregistrer les données dans le CRM Travailler en équipe et contribuer activement à la réussite collective du projet OK, ET TOI, TU AS BESOIN DE QUOI ? Excellente communication écrite en français Sens de l’empathie, de la compréhension et du professionnalisme Conscience de l’importance d’une expérience client de qualité La maîtrise de l’anglais est un plus, mais non obligatoire Résider à Barcelone et disposer d’un NIE valide CE QUE TU Y GAGNES ? Contrat permanent avec une période d’essai de 3 mois Salaire annuel brut de 22 500 € Bonus de challenge mensuel (individuel ou en équipe) Horaires en équipes tournantes (9h–22h, du lundi au dimanche), avec un week-end sur deux de repos Télétravail possible sous certains critères Une bourse annuelle de 30 jours de remote supplémentaires Système de KPIs défini avec des possibilités d’évolution de carrière au sein de l’entreprise Deux événements de team building par an  

Looking for a new international opportunity in Portugal? We are currently looking for French native speakers with fluent English to join a young and international team in different offices in Portugal. This is an on-site position in a customer service environment, supporting well-known international brands. Your responsibilities: Respond to customer inquiries via phone, email, chat Resolve customer complaints/issues in a timely and professional manner Follow up with customers to ensure satisfaction and resolution Maintain a positive, empathetic, and professional attitude at all times Represent the brand in a professional and service-oriented manner Manage phone and written interactions in a high-paced call center environment What is offered: Contract duration: 1 year (with possibility of renewal) Salary: €1,040 - €1,240 gross/month Training provided Full relocation package: Accommodation package, private health insurance, transport ticket refund, airport pick-up Be part of free-time activities, social events, parties, surfing classes, language exchanges… Rotative schedule, 5 days/week, 8 hours/day, week-end availability required Growing opportunities after 6 months Your profile: Language: French native level + English level B2 at least Citizenship that allows you to work in EU or a valid Portuguese residence permit Minimum high school diploma Clear police record Service-oriented mindset You will work within a dynamic and multicultural environment, offering you the opportunity to gain valuable international experience and work with well-known global brands. If you feel you are a good fit, apply now and our team will get in touch with you. 

Are you at the beginning of your finance career and looking for an opportunity to grow in an international environment? We are looking for a Dutch-speaking Junior O2C Specialist to support the end-to-end Order-to-Cash process for a global leader in diabetes technology.   You will join a company that designs and delivers innovative automated insulin delivery systems, helping to simplify diabetes management and improve the lives of patients worldwide. This is a great opportunity to gain hands-on experience in finance operations within a structured and supportive team.   Key Responsibilities Process customer orders and email inquiries accurately and in a timely manner. Create invoices and credit notes in line with internal policies. Apply daily incoming payments and update customer accounts. Monitor accounts receivable aging reports and follow up on overdue invoices. Support the resolution of basic customer queries and escalate more complex cases when needed. Assist with reconciliations, month-end and quarter-end closing activities, and audit support. Maintain accurate and up-to-date customer master data in the ERP system.   Skills, Qualifications, and Qualities Bachelor’s degree in Commerce, Accounting, Finance, or a related field. Fluent in Dutch (C2 level) and good command of English (B1/B2 minimum). At least 6 months of experience in Accounts Receivable, O2C, or finance operations; internships are also considered. Basic knowledge of accounting and finance principles. Good analytical skills and solid Excel knowledge (v-lookups and pivot tables are a plus). Familiarity with ERP systems such as SAP, Oracle, or NetSuite is an advantage. Detail-oriented, organized, and customer-focused mindset. Motivated to learn and develop within finance operations.   Working Hours Monday to Friday, 09:00 – 18:00 Weekends off (Saturday and Sunday)   Salary and Benefits Base salary: 1,300€ per month Performance bonus: 25€ per month Opportunity to gain experience in a global healthcare technology company Structured onboarding and continuous learning in finance processes International and collaborative work environment   Your Future Company You will be joining an international shared services environment supporting a global leader in medical technology. The company is committed to innovation, quality, and improving lives through advanced healthcare solutions. With a strong focus on collaboration and development, it offers a stable and growth-oriented environment for junior finance professionals ready to take the next step in their career.

This is a senior engineering leadership role responsible for connecting business strategy with engineering execution and playing a critical part in driving growth, operational excellence, and customer satisfaction. Our client is looking for someone who can strengthen delivery, modernise ways of working, introduce more structure and performance discipline, and help shape the future team model.  You will operate at a senior leadership level, collaborating closely with product, commercial, finance, and executive stakeholders.   Your responsibilities and impact working as Head of Engineering: Lead and develop multiple engineering teams, building a high-performing, accountable organisation Set clear direction and improve delivery discipline, execution standards, and team maturity Translate business goals into engineering priorities and measurable outcomes Conduct gap analysis across capability, structure, and performance, and implement improvements Modernise ways of working, including stronger product-engineering collaboration Support and evolve team structures as AI and cloud transformation reshape delivery models Oversee SaaS and on-premise solutions with responsibility for scalability, security, reliability, and cost awareness Guide cloud strategy  Maintain technical credibility with engineers without needing to code Manage senior stakeholders effectively Balance strategic thinking with operational execution Drive change constructively, improving performance without destabilising teams Skills, Qualifications, and Interests You Need to Succeed in This Role: Experience leading multiple engineering teams  Background at Senior Engineering Manager or early Head-of level Experience in SaaS and cloud-based environments Strong understanding of Azure and/or AWS and distributed systems Comfortable overseeing infrastructure, architecture, and cost management discussions Understanding of modern software development practices Experience working with product managers or product owners Commercially aware and able to link engineering to business outcomes Experience in regulated environments is a plus, but not essential Confident and pragmatic leadership style Comfortable challenging ideas constructively Curious, improvement-focused, and resilient in evolving environments What’s in it for you? Opportunity to reshape team structure and engineering maturity Influence over technology direction and AI adoption High visibility with senior leadership Hybrid flexibilty Performance based bonus  

Location & Work Model: Barcelona base, with the 6 first months in Madrid Project Highlight: Scaling a European SaaS Leader. Salary: €50,000 Base + OTE (Uncapped Commission).   What is the project? Imagine a software that acts as the "brain" for companies that keep the world running, such as fire safety, security systems, and industrial maintenance. Our client is the #1 Pan-European provider of Field Service Management (FSM) software. After dominating the Nordics, UK, and Germany, they’ve recently landed in Spain and are ready to go big. They aren't just looking for a Manager; they are looking for a Business Builder. You will start by mastering their specialized Spanish product and then spearhead the creation of a brand-new Pan-European Sales Hub in Barcelona. The Role & Its Responsibilities  You’ll wear two hats: the Closer and the Coach. Your mission is simple: grow the revenue and grow the humans. Phase 1: The Master (First 6 months): You’ll dive deep into the Madrid office to learn the product inside out, hitting your own sales targets and proving the model. Phase 2: The Architect: You’ll lead the setup of the new sales hub in Barcelona: recruiting, onboarding, and mentoring a high-performing team of Sales Executives. The Daily Hustle: * Pipeline Perfection: Manage the end-to-end sales process from discovery to "Where do I sign?". Data-Driven Coaching: Review calls, analyze KPIs (ARR, talk time, conversion rates), and turn your team into sales ninjas. Strategy & Feedback: Collaborate with Marketing and Product teams to make sure the software stays ahead of the competition. Your Profile:  We're looking for a leader who leads from the front. The "Must-Haves": Experience: 2-3 years managing B2B SaaS sales teams + 3-5 years as a high-performing individual contributor. People Management: You’ve successfully hired and trained sales talent before. Methodological: You know your way around BANT, SPIN, or MEDDIC like the back of your hand. Linguistic Skills: Spanish native level and a professional English level  The "Nice-to-Haves": Experience in the Fire & Security or Industrial Services sector. A love for CRM hygiene (Salesforce/HubSpot). What’s in it for you? The Challenge: You’re building a department from scratch. It’s "Founding Member" vibes with the safety net of a PE-backed international firm. The Vibe: A "Do More" culture. Action over perfection and speed over bureaucracy. Salary: from €50K base with OTE. Growth: Direct reporting to the Managing Director and a clear path to senior leadership as the hub scales. The Company A private-equity-backed leader with over 180 employees across Europe and LATAM. They specialize in high-compliance verticals, meaning their software is essential for their customers to stay legal and safe. They are fast, ambitious, and currently on a mission to dominate the European market.

Location: Timișoara, Romania Work Model: Hybrid (3 days office / 2 days home) Salary: Up to 25,000 RON per month (Fixed monthly amount) Contract Type: Full-time Freelance / B2B (Treated as an employee) Experience: 5+ years in data roles WHAT’S THE PROJECT? You will be joining an innovative company that is transforming the global trade of raw materials for the life-science, nutrition, and healthcare industries. Operating in over 60 countries, the platform allows businesses to buy and sell essential materials through a secure, high-tech infrastructure. AND YOUR ROLE IN ALL THIS? We are looking for a technical leader to step into the data seat previously held by the CTO. Specifically, you will: Own the end-to-end data value chain and provide strategic leadership. Lead and grow the team, managing current specialists while shaping the department's future. Establish data governance and quality standards from the ground up. Be a product thinker, understanding the user's needs as clearly as the technical requirements. Stay hands-on, coding and architecting shared datasets while communicating with stakeholders. WHAT DO YOU NEED? The Profile: An entrepreneurial "jack of all trades" who is naturally inspiring and acts as a mentor. Experience: 5+ years in data, leaning heavily toward Data Analysis. You know how to extract meaning from information and define what the data should look like. Technical Skills: Proficiency in Data Governance and mid level Python - SQL Stack Knowledge: Familiarity with (or equivalents to) Dagster, Great Expectations, PostgreSQL, BigQuery, Data Studio, and Superset. Growth mindset: This role starts as a Lead, with the immediate opportunity to become Head of Data and shape your own team as the department expands. WHAT WE OFFER A Stable Partnership: Fixed monthly salary, 21 vacation days (increasing with tenure), and paid time off between Christmas and New Year. Health & Wellness: Executive-level medical care package and a gym subscription. Hands-Free Admin: Access to an internal accountant to manage your B2B invoicing and fiscal requirements. Growth: A dedicated budget and active support for your professional development path. Environment: A cozy workspace in the city's best location for food and drinks.

Are you coming from a travel agency, tour operator, or luxury travel environment and ready to take the next step in your career? Do you love crafting seamless travel experiences, handling complex requests, and acting as a trusted advisor for demanding clients?   This is your opportunity to move into a premium in-house concierge role within a well-established international company based in the heart of Paris. You will support Premium Members with high-end lifestyle and travel-related services, becoming their go-to expert for everything from last-minute flight changes to exclusive, tailor-made experiences.   Our client is a global leader in premium concierge and lifestyle management services, partnering with renowned luxury, lifestyle, and financial brands. With a strong internal culture and people-first approach, the company offers stability, structured onboarding, and long-term development opportunities within an international group. Your Responsibilities As a Travel-Focused Generalist Concierge, you will be the first point of contact for Premium Members and manage a wide range of travel and lifestyle-related requests. Your main tasks will include: Acting as the first telephone point of contact for Premium Members Managing complex travel arrangements such as flights, hotels, transportation, restaurant bookings, and event reservations Handling last-minute changes, cancellations, and special travel requirements with precision and calmness Providing personalized destination advice and tailored travel recommendations Supporting members with requests related to payment solutions and insurance topics Coordinating with global partners and suppliers to secure exclusive services Anticipating client expectations and consistently delivering beyond standard service levels Working within a dynamic, service-driven team focused on excellence Your Profile Native or near-native level of French and conversational English Minimum education level equivalent to a BTS Previous experience in a travel agency, tour operator, luxury travel, airline, or premium hospitality environment Strong knowledge of travel booking processes, reservations systems, or travel coordination Excellent communication skills with a polished and client-oriented approach Ability to manage multiple requests simultaneously and stay composed under pressure A proactive, solution-driven, and detail-oriented mindset Comfortable using digital tools and standard office software What’s in It for You Permanent CDI contract – 35 hours per week Continuous working hours within a shift range between 7:00 and 22:00 Hybrid work model with 2 days of remote work per week Office located in the vibrant Marais district in central Paris Comprehensive onboarding and continuous professional training Long-term career development within an international group Modern office environment with excellent working conditions 60% coverage of meal vouchers 75% reimbursement of public transport and sustainable mobility package Inclusive, supportive team culture with regular team events Employer committed to diversity and equal opportunities If you have built your career in travel and want to move into a premium service environment where relationships, precision, and quality matter more than volume, this role offers the perfect next step in Paris.

The Essentials  Location & Work Model: Madrid (Central Hub / Hybrid Vibes) Project Highlight: AI-Native Sales Agents  Salary: €30k – €60k OTE + Phantom Shares   What is the project? Imagine a world where every B2C customer gets the "VIP treatment" instantly. No more waiting 24 hours for a callback or getting lost in a boring email thread. This mission is centered on building sophisticated AI Sales Agents that live on WhatsApp, qualifying leads and scheduling calls in real-time. Backed by a €1M pre-seed round and already trusted by heavy hitters like Glovo and Grupo Planeta, this initiative isn't just about building a chatbot; it’s about shaping the "agentic economy." It’s fast, it’s tech-forward, and it’s solving a massive pain point for high-volume B2C industries. The Role & Its Responsibilities As the Founding SDR, you aren't just making calls; you’re building the engine. Your mission is to: Own the Spanish Funnel: You’ll be the face of the company for CMOs and CSOs at major enterprises, turning "maybe" into "where do I sign?" Scale Outbound Operations: From LinkedIn sleuthing to cold calling and local networking, you’ll dominate the Spanish market. Write the Playbook: Since you’re the first sales hire, you’ll document your wins to create the "Sales Bible" for everyone who joins after you. Collaborate with the Visionaries: Work directly with the CEO to sharpen the product-market fit based on the feedback you hear on the ground. Are you a match?  We’re looking for a Growth Architect with a hunter’s heart. The Must-Haves: B2B Pro: You have 2+ years of experience in B2B sales (SaaS or Tech preferred). Language Master: Native-level Spanish is a must, with English (C1/C2) to keep things moving with the internal team. Funnel Fluency: You understand CAC, conversion rates, and the language of marketing leaders. Madrid-Based: You’re ready to brainstorm and celebrate wins at the central office. The Nice-to-Haves: Startup DNA: You’ve worked in early-stage environments where "figuring it out" is part of the daily routine. Vertical Intel: Experience in Real Estate, Education, or Insurance is a huge plus. AI Enthusiast: You genuinely think AI is the future (because it is). What’s in it for you? Founding Influence: You get a seat at the table from Day 1. Your fingerprints will be all over the company culture. The "Wild Ride" Factor: Real ownership of the Spanish or UK market with a massive "greenfield" opportunity. Tech Stack: You’ll have a dedicated budget and a full AI-native stack to make your outreach smarter and faster. Growth: A clear path to leadership as the team expands. Plus, those phantom shares mean you’re truly invested in the success you create. The Company This is a high-growth AI startup that is moving beyond simple automation. They are creating autonomous agents that feel human and act professionally. Backed by top-tier European investors, they are currently in "market grab" mode. If you want to be part of a flat hierarchy where speed is the default and impact is measurable, this is your home.

Consultant(e) SEA / SMA  Barcelone, Espagne Contrat V.I.E (24 mois) Français (Natif) & Anglais (Courant/C1) 3 à 4 ans d’XP en Agence 35K - 45K€ OTE Mutuelle Alan (100%) C’EST QUOI LE PROJET ? Rejoindre une agence de Marketing Digital en pleine explosion basée à Barcelone. Depuis 8 ans, l'équipe bouscule le marché avec une approche pragmatique : le ROI avant les rapports inutiles. Aujourd'hui, c'est une équipe de 25 passionnés, plus de 200 clients actifs (de la start-up au grand groupe comme Popcarte ou Motoblouz) et 10M€ de budget publicitaire géré. L'objectif ? Devenir la référence internationale sur les projets multi-marchés !!!! ET TON RÔLE DANS TOUT ÇA ? Rattaché(e) au Head of Performance, tu gères ton portefeuille clients en totale autonomie. Tu es l'expert(e) acquisition qui transforme leurs investissements en croissance. Tes missions : Stratégie : Auditer les sites, benchmarker la concurrence et définir des stratégies d'acquisition sur-mesure. Ops (SEA & SMA) : Setup et optimisation des comptes Google Ads, Meta Ads, LinkedIn Ads et Microsoft Ads. Tracking & Data : Mise en place de plans de taggage complexes (GTM, GA4, API CAPI, Datalayer). On ne rigole pas avec la donnée. Créativité & CRO : Création de landing pages, rédaction d'annonces percutantes et brief/conception de créas (images, vidéos, GIFs). Reporting : Création de dashboards automatisés via Looker Studio et animation des points clients (calls hebdo/mensuels). OK, ET TU AS BESOIN DE QUOI ? Nous attendons : Une expertise prouvée : 3 à 4 ans en agence. Tu as déjà géré des budgets mensuels supérieurs à 20k-30k€. Un profil hybride : Tu maîtrises aussi bien l'aspect technique (tracking/data) que l'aspect business (conseil/stratégie). Un état d'esprit : Tu n'es pas un exécutant. Tu sais challenger tes clients, défendre tes visions et vulgariser des concepts complexes. L'éligibilité V.I.E (Impératif) : Entre 18 et 28 ans, ressortissant de l'EEE, et n'ayant jamais travaillé en Espagne.

Hybrid Flex: 3 days in Alcalá de Henares, 2 days remote (Thursday & Friday). High-Value: Own €100k+ ARR account portfolios. Salary: €35k base + 25% performance bonus. The Project The mission involves entering a high-growth phase focused on scaling a core SaaS infrastructure. The goal is to deep-dive into client workflows to transform standard users into platform masters. This work directly results in data-driven success stories and high-impact case studies that demonstrate the tangible value of the solution in the real world. The Client The client is a dynamic, scaling tech leader based in the historic city of Alcalá de Henares. Known for an innovative approach to cloud-based solutions, they foster a feedback-rich, "team-first" culture. It is an environment where proactive ideas are implemented quickly, offering a solid balance between professional impact and a steady work-life rhythm. The Role & Responsibilities As a Senior CSM, you act as the strategic advisor and primary expert for your portfolio. Reporting to the Managing Director of Product, the role focuses on driving both retention and organic growth. Account Ownership: Proactively managing high-value accounts to ensure long-term stability. Driving Adoption: Leading training and troubleshooting sessions to unlock the platform’s full potential for every user. Growth Identification: Analyzing account health to trigger upsells, referrals, and expansion opportunities. Feedback Loop: Partnering with Operations, Sales, and Product teams to turn client pain points into product features. KPI Management: Maintaining HubSpot accuracy and hitting Net Retention Rate (NRR) and NPS targets. Requirements The ideal profile is an empathetic yet assertive communicator who can navigate complex professional relationships. Experience: 3 years in B2B Customer Success in the SaaS industry, specifically managing accounts of €100k+ ARR. Sales Instinct: A proven track record of identifying expansion opportunities (licenses, storage, etc.). Tech Savvy: Professional experience with HubSpot (or similar CRMs), pipeline management, and automations. Languages: Native-level Spanish and Professional-level English are mandatory. Location/Flex: Ability to commute to the Alcalá de Henares office Monday through Wednesday. Mindset: An active listener who stays resilient through challenges and values open, honest team feedback.

Location: Barcelona Experience: 2-4 years of XP Languages: German Native level + English Fluent level Salary: Competitive package + perks WHAT’S THE PROJECT? You will join an international company based in Barcelona that helps leading FMCG brands connect with consumers across Europe through innovative marketing campaigns. Combining sampling, market research and influencer marketing, they design strategic, data-driven activations for major Food & Beverage brands. You’ll take ownership of the German market, building strong partnerships and driving growth in a fast-paced, international environment. WHAT IS YOUR ROLE IN THIS? Manage the full B2B sales cycle: from prospecting to closing and account development Identify and approach decision-makers within FMCG companies Build and nurture long-term partnerships with Food & Beverage brands Develop strategic marketing proposals tailored to each client’s objectives Upsell additional services by understanding client challenges and offering the right solutions Manage your pipeline efficiently through CRM Represent the company at industry events and client meetings across Europe Contribute to strengthening the brand’s presence in the German market OK, WHAT DO YOU NEED? 2–3+ years of experience in B2B sales (full-cycle) Proven track record of meeting or exceeding sales targets Experience in account management and developing your own leads Consultative and solution-oriented sales approach Strong ownership and entrepreneurial mindset Excellent communication and negotiation skills Strategic thinker with an analytical mindset Interest for the Food & Beverage industry Native level in German + fluent level in English WHAT’S IN IT FOR YOU? Competitive salary + bonus structure 25 days of holiday + additional seniority daysç Half day off for your birthday Discounted private health insurance & Gym membership Flexible schedule & hybrid work model Remote work options within the EU Central Barcelona office Dog-friendly environment Social events, rooftop BBQs & international team spirit

We are seeking a Business & Process Analyst to support key transformation initiatives within a dynamic, international organisation. This role plays a critical part in analysing, improving, and redesigning business processes to drive efficiency, clarity, and measurable value. The successful candidate will work closely with business stakeholders and technical teams to ensure that business needs are clearly understood, documented, and translated into effective solutions. This is a temporary contract position.   Your responsibilities and impact working as a Business & Process Analyst: Collaborating closely with business and IT stakeholders to define project scopes and document business cases. Assessing existing processes, identifying bottlenecks, and recommending improvements. Leading “as-is” and “to-be” process mapping sessions to visualize workflows and define future-state models. Supporting harmonization and standardization of tools and processes across teams and regions. Translating business needs into clear, actionable requirements for solution design and development. Working with technical teams to ensure proposed solutions are feasible, cost-effective, and aligned with business priorities. Coordinating handovers, reviews, and approvals of project documentation, including process maps and requirement specifications. Supporting testing activities, including reviewing test scripts and assisting during user acceptance testing. Contributing to change management initiatives, helping teams adopt new processes and technologies smoothly. Skills, qualifications, and interests you need to succeed in this role: Proven experience as a Business Analyst, Process Analyst, or in a similar business transformation role Fluent in French and English (written and spoken) Strong experience in business process analysis and requirements gathering Ability to operate independently and manage multiple stakeholders Experience facilitating workshops and driving alignment across teams Strong problem-solving and analytical skills Organized, detail-oriented, and able to manage multiple priorities independently. Consultancy or customer-facing experience is considered an asset What’s in it for you? Competitive salary aligned with your experience Meal vouchers Life Insurance Hybrid working model (2 days of home office/week) Multicultural environment Training and internal development opportunities A vibrant and dynamic international workplace located in Barcelona Your Future Company Join an international shared service centre in Barcelona, providing high-quality financial and administrative services across Europe. You’ll work alongside professionals from over 40 nationalities in a collaborative and people-focused environment where continuous improvement and teamwork are at the heart of success.

Are you driven by sales, digital marketing, and building meaningful client relationships? Do you thrive in a results-oriented environment where performance, learning, and career growth go hand in hand? If so, this opportunity in sunny Barcelona could be your next step. As a Finnish Speaking Ad Sales Executive, you will work closely with Norwegian businesses and agencies, helping them grow through tailored online advertising strategies. You will be part of an international team working on one of the world’s most impactful digital marketing platforms, supporting clients across EMEA while developing your sales and consultancy skills in a fast-growing environment. Your responsibilities Manage and grow a portfolio of Norwegian-speaking clients and agency partners Consult businesses on how to optimize their Ad Sales investment to maximize performance and ROI Identify upselling and cross-selling opportunities within digital advertising solutions Build long-term client relationships through a consultative and data-driven sales approach Proactively engage with clients via phone, video calls, and email Consistently achieve individual sales targets while ensuring a high-quality customer experience Work collaboratively with internal teams to deliver strong results and client satisfaction What you bring C2 level of Finnish and a high level of English Bachelor’s degree or equivalent practical experience 6 months experience in sales, digital advertising, or online marketing Strong communication and presentation skills with a consultative mindset Analytical thinking and the ability to translate data into actionable insights Goal-oriented, customer-focused, and comfortable working in a performance-driven environment Motivation to learn, develop, and grow within the digital marketing space Nice to have Experience working in structured sales or operational processes Strong collaboration skills and a proactive team mindset High emotional intelligence and adaptability when working with diverse stakeholders A solution-oriented approach to problem-solving Entrepreneurial mindset with curiosity for innovation and improvement What’s in it for you Full-time position, 39 hours per week, hybrid working model Based in Barcelona with an office at the World Trade Center by the sea Gross annual base salary of 23K-24K euros plus up to 3,4K euros in performance-based bonus Relocation package including flight support and accommodation in a private studio Private health insurance Referral program with bonuses of up to 2,000 euros depending on language and project Clear career progression supported by coaches and structured growth paths International work environment with a dynamic, business-casual culture and regular incentives Ready to build your sales career in digital advertising while enjoying life in one of Europe’s most vibrant cities? This role combines performance, development, and lifestyle in one exciting opportunity.

Are you an ambitious German-speaking BDR ready to drive outbound success across multiple B2B projects? As a Business Development Representative, you will manage your own portfolio of clients, ensure performance targets are achieved, and directly contribute to pipeline growth. If you enjoy combining research, strategy, and hands-on outreach in a fast-paced environment, this role offers strong ownership and clear impact.   Your Responsibilities Manage around 6–8 B2B client accounts at the same time. Conduct market research to identify target companies and decision-makers. Set up and launch outbound email campaigns. Prospect via phone, email, and LinkedIn. Book qualified meetings for your clients’ sales teams. Track your KPIs and ensure each client reaches their meeting targets. Profile Requirements German native or near native Fluent English written and spoken. Experience in outbound B2B sales  Experience with cold calling, email outreach and LinkedIn prospecting. Ability to conduct market research and identify decision-makers. Comfortable managing multiple client projects simultaneously. Target-driven mindset with strong KPI orientation. Based in Barcelona or open to relocation. The availability to start ASAP or in March What’s in It for You €28,800 base salary + €9,500 variable (achievable and uncapped) Career progression within a fast-growing, international environment. Hybrid flexibility Enhanced sick leave Home office budget to support your remote setup. Relocation package: candidates relocating from abroad are welcome. Regular team events including boat trips, cooking classes, charity initiatives, and team celebrations. Apply now!

Are you looking for a stable, long-term in-house role with real career growth?   If this sounds like you, this opportunity in Lisbon could be your next step. We are looking for German native speakers with fluent English who already have experience in customer service and are based in Lisbon. This is an in-house, long-term position in a premium and hospitality-oriented customer service environment, offering stability, quality-driven interactions, and clear growth opportunities within the company. This role is ideal for candidates who want to move away from high-pressure BPO structures and into a more sustainable, people-focused customer service setup.   Your responsibilities: You will be responsible for delivering high-quality customer support to a premium customer base, ensuring an excellent service experience across multiple channels.   Your tasks will include: Handling customer inquiries via phone, email, WhatsApp, and other written channels Providing personalized and solution-oriented support rather than high-volume call handling Managing customer requests, questions, and follow-ups with attention to detail Representing the brand in a professional and service-oriented manner Collaborating with internal teams to resolve complex cases when needed   Your profile: German native speaker with fluent English At least one year of experience in customer service Already based in Lisbon and in possession of a valid NIF number Comfortable handling phone and written communication without a high-pressure call-center pace Interested in a long-term, stable in-house role Motivated to grow professionally and take on more responsibility over time   What is offered Permanent contract with a long-term perspective Hybrid working model based in Lisbon Competitive salary starting from 20,000 euros gross per year or higher, depending on experience Meal vouchers Transport allowance Bonus system Private health insurance Additional benefits depending on the employer Most importantly, this is an in-house position with real career progression. High performers can grow into more senior roles with increased responsibility and higher salary levels over time.   Interested? This is an active opportunity, not just a talent pool. If you are ready to leave the BPO world behind and build a long-term career in a premium customer service environment, we would like to hear from you. You are also welcome to share this opportunity with friends or family members who might be interested in a stable in-house customer service role in Lisbon.

Une livraison de fleurs à New York, une réservation dans un restaurant renommé ou tout simplement la commande d’un taxi… En tant que Concierge, vous prenez en charge les demandes de Membres Premium et construisez avec eux une relation de confiance durable, basée sur un service personnalisé et de haute qualité. Vos missions Au sein d’un environnement exigeant et orienté excellence, vous serez en charge de répondre à une grande variété de demandes, notamment : Réservations de restaurants, taxis et prestations de mobilité Organisation de voyages et réservation de billets d’avion Assistance liée à l’assurance ou aux services de paiement Conseils personnalisés, recommandations lifestyle et suggestions sur mesure Curieux(se), réactif(ve) et ingénieux(se), vous saurez proposer des solutions adaptées à chaque situation afin d’offrir une expérience unique et premium à chaque membre. Vous incarnerez les standards élevés du service de conciergerie haut de gamme en : Gérant la relation client par téléphone et canaux digitaux Anticipant les besoins et les attentes des membres Allant au-delà des demandes initiales pour surprendre positivement Garantissant un haut niveau de qualité, de rigueur et de fiabilité Identifiant précisément les besoins clients et formulant des recommandations pertinentes dans les délais impartis Assurant un suivi rigoureux des demandes via les outils internes (CRM, systèmes de ticketing) Votre profil Excellente maîtrise du français, à l’oral comme à l’écrit Anglais courant indispensable Une troisième langue (espagnol, allemand ou italien) est un atout Très bonnes qualités relationnelles : écoute, courtoisie, sens du service Sens aigu du détail et de la satisfaction client Capacité à gérer plusieurs demandes simultanément avec organisation et autonomie Aisance avec les outils informatiques et bureautiques (Office, CRM) Expérience souhaitée Niveau minimum : BTS ou équivalent Une première expérience dans le voyage, l’hôtellerie, le luxe ou le service client premium est un plus Réactivité, empathie et persévérance Goût du travail en équipe dans un environnement exigeant et multiculturel Conditions du poste  CDI à pourvoir dès que possible à Paris Horaires : du lundi au dimanche, entre 7h et 22h (planning en rotation) Environnement de travail moderne et stimulant Équipe dynamique, bienveillante et orientée excellence Tickets restaurant pris en charge à 60 % Remboursement Navigo à 75 % et forfait mobilité durable 2 jours de télétravail par semaine après 6 mois d’ancienneté Entreprise engagée en faveur de la diversité et de l’inclusion

Are you passionate about delivering outstanding service and building trusted relationships with demanding clients? Do you enjoy handling a wide variety of requests, from the simplest to the most exceptional, while maintaining a calm, elegant, and solution-oriented approach?   This is an excellent opportunity to join a well-established, international in-house company based in the heart of Paris. You will support Premium Members through high-end concierge services, becoming a trusted point of contact for clients who expect excellence at every interaction.   Our client is a global reference in premium concierge and lifestyle management services, working in close partnership with leading luxury, lifestyle, and financial brands. The company places people at the center of everything it does, offering a structured environment, strong internal culture, and long-term career development opportunities within an international group. The Role As a French Speaking Generalist Concierge, you will be the first point of contact for Premium Members, handling a wide range of lifestyle-related requests while delivering a consistently high standard of service. Your responsibilities will include: Acting as the first telephone point of contact for Premium Members Managing and coordinating client requests, from everyday needs to unique, tailor-made experiences Identifying client needs and providing personalized advice and recommendations within agreed timelines Handling member requests related to payment solutions and insurance topics Anticipating client expectations and consistently going beyond their expectations Working closely within a demanding and dynamic team focused on service excellence What You Bring to the Role Native or near-native level of French and conversational English A minimum education level equivalent to a BTS Previous experience in customer service, hospitality, travel, tourism, or premium service environments Excellent communication and interpersonal skills with a strong service-driven mindset A proactive, empathetic, and solution-oriented attitude Strong organizational skills and the ability to manage multiple requests simultaneously Confidence using digital tools and standard office software What’s in It for You Permanent CDI contract (35 hours per week) Continuous working hours within a shift range between 7:00 and 22:00 Position based in Paris, in the lively Marais district Hybrid work model with 2 days of remote work per week Comprehensive onboarding and ongoing professional training Long-term career development opportunities within an international group Modern offices in central Paris with exceptional working conditions 60% coverage of meal vouchers 75% reimbursement of public transport (Navigo) and sustainable mobility package A friendly, inclusive, and supportive work environment with regular team events An employer committed to diversity, inclusion, and equal opportunities If the world of premium service appeals to you and you are driven by client satisfaction, this role offers the chance to grow within a high-end, people-focused environment where quality truly matters.

Join a fast-growing, high-end service environment delivering premium concierge and customer care solutions to an exclusive international clientele. As a Junior Concierge Manager, you will play a key role in supervising, supporting, and developing a team of Concierge Advisors, while ensuring outstanding service quality, operational performance, and team cohesion in a demanding luxury-oriented setting.   Start date: ASAP Location: Lisbon Your Responsibilities As part of the operations team, you will be responsible for the day-to-day supervision and development of a concierge team. Your main responsibilities will include: Leading, coaching, and supporting a team of Concierge Advisors in their daily activities Ensuring the achievement of team objectives (SLA, QoS, customer satisfaction, response relevance, and turnaround times) Monitoring service quality, productivity, and adherence to internal procedures and service standards Overseeing and following up on ongoing client requests and complex cases Participating in recruitment, onboarding, training, and integration of new team members Tracking HR-related indicators (attendance, scheduling, performance, training needs) Managing daily activity monitoring (breaks, workload distribution, urgent requests, coaching, prioritisation) Supporting the resolution of customer dissatisfaction and contributing to a positive team dynamic Ensuring smooth communication between teams and management Identifying, reporting, and following up on any operational or technical issues related to tools or systems You will join a demanding and dynamic environment, focused on delivering service that meets the highest standards of the premium and luxury sector. Your Profile The ideal candidate will: Have a first successful experience in team management or coordination, ideally within concierge services, premium customer service, hospitality, or travel Demonstrate strong organisational and interpersonal skills Show leadership, active listening, and a strong customer service mindset Be rigorous, proactive, and results-driven Be fluent in French (native or near-native level) and English, both written and spoken Be comfortable using Microsoft Office tools Enjoy working in a fast-paced, international, and multicultural environment Working Conditions Permanent contract with a 3-month probation period Full-time role, Monday to Sunday, between 7:00 and 22:00, based on rotating schedules Modern office environment located in central Lisbon Immediate start (March 2nd latest) 23,100€ gross yearly + 698€ quarterly bonus + 1,000€ yearly bonus on targets

Who are we? Blu is the first pan-European recruitment firm. We are a boutique, international team based in the heart of Barcelona, dedicated to connecting top-tier talent with the most exciting companies across Europe. We believe recruitment is a strategic business partnership, and we’re looking for someone who shares our passion for growth and results. You’ll be joining a close-knit, high-performing team composed of Tara, Gerard, and our German-speaking intern, managed by Anne-Lise. We offer a supportive environment where your voice is heard and your impact is visible from day one. The Challenge: Your 360° Journey Forget about making coffee or filing papers. As our new intern, you will own the entire recruitment lifecycle. You will be trained to think like a business consultant: Sourcing & Strategy: Mastering job boards and social media to find "the needle in the haystack." The Human Connection: Conducting professional interviews and assessing both hard skills and cultural fit. Consultative Sales: Presenting your candidates to clients and convincing them why your choice is the best for their business. Coaching & Closing: Supporting candidates through their nerves, prepping them for success, and negotiating the final "Yes!" Market Intelligence: Conducting research and generating leads to help us expand our market presence. Who are you? We aren't looking for a "traditional" HR profile. We want a business-minded individual who is ready to launch their career in a fast-paced environment. Student Status: You are in your final semester of a Bachelor’s or Master’s degree in Business Management or a related field. Legal: A mandatory internship agreement from your university is essential. Language: You speak English at a professional level. You’re comfortable communicating professionally every single day. Global Citizen: You have lived abroad (Erasmus, Au Pair, or a previous international internship). You understand what it’s like to navigate different cultures. Ambition: You have a strong interest in the recruitment industry and are looking for a role where you can stay and grow with us after the internship. What’s in it for you? Start Date: September 2026 (The perfect time to start a new chapter in Barcelona!). Compensation: €600/month fixed salary + an attractive bonus scheme based on your results. Location: An office in the vibrant city center of Barcelona, surrounded by energy, culture, and great coffee. Mentorship: Work directly with Tara and Gerard, gaining hands-on experience that no textbook can provide. Career Prospect: Our goal is to hire you permanently once you graduate!