Customer Service

Are you an experienced recruiter ready to take your career to the next level? Are you motivated by the challenge of high-volume hiring in a fast-paced environment? Our client is looking for Portuguese-speaking recruiters with solid experience in recruitment, especially in high-volume hiring, and a strong command of English (C1/C2 level) to help identify and onboard top talent for international teams. Your responsibilities as a Recruiter will include: Leading end-to-end recruitment and selection processes for international customer support roles Managing high volumes of applications via phone and email, ensuring accurate data entry and tracking in the recruitment system Reviewing CVs and conducting structured pre-screening calls with candidates from across Europe Assessing candidates’ language proficiency, technical qualifications, and soft skills Planning and executing interviews, tests, and other selection activities Supporting candidates during relocation and acting as their key point of contact throughout the recruitment journey Creating qualified shortlists for internal hiring teams Performing administrative tasks with speed and accuracy Following structured workflows while adapting to changing recruitment priorities What you need to succeed in this role: Native-level Portuguese Fluency in English at C1 or C2 level (written and spoken) Previous experience in recruitment is required, ideally in high-volume or international hiring Ability to manage multiple tasks and stay organized under pressure Strong interpersonal and communication skills with a high level of empathy Independence, reliability, and a solutions-oriented mindset A team player mentality Based in or willing to relocate to Lisbon or Porto A valid Portuguese work permit (mandatory) What’s in it for you? Contract: 12-month contract with a 30-day trial period Private health insurance from day one Working hours: 40h/week, Monday to Friday, 08:00–18:00 Relocation package (for international candidates): includes accommodation, flight reimbursement after 6 months, and assistance with paperwork Salary: Without accommodation: €1400 gross + meal allowance With accommodation: €1120 gross + meal allowance (offered with relocation package) About the Company Founded by two entrepreneurs in 2000, this global customer experience company now employs over 75,000 people across more than 50 countries. They support some of the world's most innovative brands and continue to grow rapidly. Join their teams in Lisbon or Porto and be part of an international success story. Apply now and benefit from a personalized recruitment process that values diversity, inclusion, and your individual strengths. Get expert tips on how to boost your CV and prepare for interviews to help you secure this exciting role.

Are you ready to combine your love for gaming with a meaningful role in keeping online spaces safe? Do you speak fluent German and want to live by the beach in one of Europe’s most vibrant cities? This is your chance to join an international team working on one of the world’s leading mobile game platforms — right from sunny Lisbon! What you’ll be doing: Moderating chats and user-generated content using internal systems. Identifying harmful or suspicious activity (fraud, abuse, violations). Making decisions based on clear community guidelines and safety policies. Analyzing player behavior and keeping the platform safe from threats like harassment, self-harm risks, or hate speech. Communicating clearly and professionally in German. What You Bring to the Game: Fluent/native German and excellent English skills A strong sense of ethics and responsibility — you're not afraid to take action when it matters. Tech-savviness and the ability to learn new tools quickly. Resilience and emotional intelligence — some content may be sensitive. Experience in customer service, content moderation, or online community management is a plus. What’s in It for You: Full-time position (40h/ week) Working hours: Monday to Sunday shifts between 08:00 and 17:00. Fixed-term contract (12 months) with the chance to go permanent. Salary package: Base salary: €1,110 gross/month Monthly performance bonus: up to €210 Meal allowance: €7/day Weekend bonus: +25% per hour worked on weekends Holiday & Christmas bonuses included monthly Relocation Perks for International Candidates Airport pick-up and admin support upon arrival Free flight home once a year  Accommodation in a company-shared apartment  Free Portuguese language classes Health insurance from day one Access to fun activities: surfing, soft trekking, city tours, and more! Why You’ll love living in Lisbon: A laid-back, coastal city full of charm, color, and sunshine A foodie's paradise — pastel de nata, fresh seafood & cozy cafés Affordable lifestyle with easy access to beaches and historic landmarks A buzzing expat community and a booming tech scene

Are you a natural problem-solver with a passion for technology? Do you enjoy helping others and want to be part of an international team in one of Europe’s most lively and historic cities? If you're ready to take the next step in your career and experience life in sunny Athens, this opportunity is for you! Your main tasks will include:  Assisting users via email, phone, or chat to resolve issues related to account access, business listing visibility, and verification. Supporting customers in managing photos, reviews, and account settings. Troubleshooting technical challenges and guiding users step-by-step. Providing accurate information and clear guidance with a professional and friendly attitude. Working collaboratively within a dynamic, multicultural team and contributing to quality improvements. What You Bring: Native-level Slovak and a strong command of English Prior experience in customer service or technical support is an advantage. Confidence with internet applications, browsers, and common tools like MS Office. Solid multitasking and typing skills Strong written and verbal communication abilities. Problem-solving mindset and a willingness to learn. A valid work permit for Greece or EU nationality. What’s in It for You: Salary: €1,300 gross/month + up to €300 performance bonus. Contract: Full-time, permanent, 40 hours per week. Working hours: Shifts scheduled Monday to Sunday between 08:00 and 22:00, on a rotating basis. Relocation support: Financial assistance and administrative help if you're moving to Greece. Training & Onboarding: Paid training and a comprehensive onboarding process. Team Events, Multicultural and welcoming team atmosphere, clea path for career development Why Athens? Low cost of living compared to other European capitals World-famous cuisine and cozy café culture Friendly locals and relaxed atmosphere Beaches and weekend island getaways just a short trip away A sunny climate almost all year round

Imagine flying to Greece to kick off a new job alongside people from all over the world—united by one powerful goal: to learn, grow, and thrive together in a fast-growing international company. Whether you're seeking personal growth, career development, cultural exploration, or an unforgettable life experience, you'll find it all here. Your responsibilities and impact as Technical Support will be: Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Give guidance about how to use the platform and troubleshoot Fixing account problems, handle inquiries about payments, subsciption renewals Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Ability to work in fast-paced environment  Skills, qualifications and interests you need to succeed in this role: A native level of Slovak and a good level of English Good adaptation skills & flexibility Great analytical and technical skills A previous experience in Customer Service is a big advantage Ensuring high customer satisfaction and a quality-focused service Strong verbal and written communication skills utilizing active listening Excitement about intercultural communication and the expatriate lifestyle What’s in it for you? A full-time job, 40 hours a week Schedule: Monday - Sunday rotative shift between 08:00-20:00 Competetive salary with 2 extra salaries per year + performance-related bonus A complete relocation package including:Flight ticket to Athens Taxi to the accommondation Hotel accommodation for 2 weeks Assistance in finding a flat  Private health insurance after 4 months A Quality Certified Management Company A Multicultural environment: 8.000+ passionate people from +90 countries working together Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round Your Future Company: Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities.

Are you a Danish speaker with a passion for helping people and an interest in the travel industry? Join a leading global travel platform and become part of a customer support team that helps travelers make the most of their journey. Based in Thessaloniki, you’ll play a key role in ensuring a seamless customer experience for users across the Danish market. Your responsibilities and impact as a Customer Support Representative: Respond to incoming calls, emails, and messages from customers regarding existing reservations, account questions, or travel changes Assist with booking modifications, cancellations, and refund requests Handle complaints with professionalism and empathy, aiming for first-contact resolution Support travelers with questions related to reviews, extranet accounts, and general inquiries Navigate multiple internal systems and maintain detailed case records Contribute to high levels of customer satisfaction by meeting KPIs and quality standards Skills, qualifications and interests you need to succeed: Native or C1+ level in Danish, with good command of English (B2 or higher) Excellent written communication and customer service skills Familiarity with PC use (Windows, browser tools, keyboard shortcuts) Ability to multitask, remain organized, and manage time effectively Background in customer service, contact centers, or hospitality is an asset Positive attitude, team spirit, and problem-solving mindset What’s in it for you? Full-time position (40 hours/week), Monday to Friday, 09:00–18:00 Competitive salary with salary increases after 12 and 36 months Paid 3-week training program and ongoing development support Opportunity to work in one of Greece’s most vibrant cities Supportive and multicultural team culture Stable working hours with weekends off Access to company-wide perks, discounts, and seasonal team events Possibility to work from home in the future, based on performance and tenure About the Company: You’ll be joining a dedicated team that supports travelers across the globe on one of the world’s most visited travel platforms. As part of a large and fast-growing team in Thessaloniki, you’ll provide practical assistance, build confidence with customers, and help people explore the world — one reservation at a time. Ready to bring your Danish language skills to the world of travel? Apply now to join the team.

Are you a tech-savvy communicator looking to support users of globally recognized software and productivity tools? Join a dedicated remote team delivering top-tier support for one of the world’s leading technology companies. Whether you're already experienced in customer support or passionate about tech and ready to learn, this is a great opportunity to work with industry-leading products like Windows and Microsoft 365 — from the comfort of your home. Your responsibilities and impact as a Customer Support Specialist: Provide first-line support via phone and chat for users of Windows and Office products Assist customers with downloading, installing, activating, and updating software Help with account-related questions such as refunds, subscription issues, and invoice requests Identify and escalate more complex technical issues to Tier 2 support when needed Maintain clear documentation and follow internal troubleshooting procedures Ensure a high-quality support experience by meeting KPIs for customer satisfaction and issue resolution Skills, qualifications and interests you need to succeed: Native-level Danish and B2 or higher level of English Strong communication skills, both spoken and written Confident using Microsoft Windows and Office tools Ability to follow technical instructions and guide users remotely Fast typing skills with a minimum of 25 words per minute and high accuracy Customer-focused, proactive, and eager to learn Previous experience in customer support or tech assistance is a plus What’s in it for you? Full-time, remote role with a stable Monday–Friday schedule (10:00–19:00) Competitive salary and monthly performance-based incentives Paid training and nesting period to build product knowledge and skills Private health insurance (after qualification period) Work from home setup with flexibility and support Opportunity to grow within a global company known for innovation and excellence A collaborative, multicultural team environment About the Project: You’ll be supporting consumers using some of the world’s most familiar digital tools — from operating systems to cloud-based applications. As a frontline representative, you'll play a key role in ensuring users get the most out of their experience with products that power businesses, homes, and classrooms around the world. Apply today and start your next career step in tech support — all while working from home.

Are you ready to take your customer service skills to an international level? Join a fast-paced support team assisting users of a global streaming platform. Based in Athens, you’ll be helping Danish-speaking customers resolve everyday account and technical issues while working in one of Europe’s most vibrant cities. Your responsibilities and impact as a Customer Support Advisor will be: Manage inbound calls and chats from customers regarding account setup, billing, and technical questions Provide assistance for login issues, unusual activity, or payment concerns Walk users through troubleshooting steps for errors related to devices or streaming Escalate technical cases as needed and ensure full documentation of each interaction Create a positive customer experience with clear and friendly communication Refer to internal resources to provide accurate resolutions efficiently Skills, qualifications and interests you need to succeed: Native-level Danish (C2) and a good level of English (minimum B2) Previous experience in customer support is an asset Empathetic, detail-oriented, and able to work well under pressure Confident using PC tools and handling multiple systems Strong communication and multitasking skills Willingness to learn and grow within a structured support team What’s in it for you? Full-time role (40 hours/week) Competitive salary plus performance bonuses and two extra monthly salaries annually Relocation package including: Paid flight to Athens Taxi from the airport Hotel accommodation for the first two weeks Support in finding long-term housing Health insurance coverage after 4 months Thorough onboarding and training Diverse, inclusive work culture with teammates from over 90 countries Extra perks: local discounts, Greek language courses, social activities, and more Take your career further—support global customers while living in Greece. Apply now to join the team.

Are you passionate about delivering excellent customer service in the digital entertainment industry? Join a global leader in customer experience solutions and support users of one of the world’s most popular streaming platforms. Whether you're already experienced in support or just getting started, this is your opportunity to grow in a dynamic and multicultural environment. Your responsibilities and impact as a Customer Support Agent will be: Respond to inbound calls and chats from users regarding account access, billing, and technical issues Assist with login problems, unusual account activity, or subscription questions Guide users through step-by-step troubleshooting for streaming or device-related errors Escalate complex issues to internal Tier 2 support teams and document solutions accurately Maintain a high level of customer satisfaction by delivering friendly and effective service Use internal resources to provide accurate and efficient resolutions Skills, qualifications and interests you need to succeed: Native-level Norwegian (C2), and at least B2 level of English Customer service experience preferred, but not required Confident communicator with excellent active listening skills Comfortable with navigating multiple digital tools simultaneously Solution-oriented, empathetic, and patient Ability to work independently and within structured procedures What’s in it for you? Full-time position (40 hours/week) Rotating shifts Monday to Sunday between 09:00 and 00:00 Competitive salary with two additional monthly salaries per year Monthly performance-based bonus Private health insurance after 4 months Paid training and ongoing professional development Multicultural team environment with 8000+ colleagues from over 90 countries Relocation package: Flight to Athens Taxi from airport Two weeks hotel accommodation Assistance finding long-term housing Access to employee discounts, language classes, and team events Apply today and start your next adventure helping users enjoy a seamless streaming experience—from account setup to smooth playback.

What if you could start your next chapter in sunny Greece, surrounded by international colleagues from around the globe, all driven by the desire to grow, learn, and thrive in an innovative environment? Whether you’re seeking professional development, new career prospects, cultural exploration, or a truly international lifestyle experience, this is your opportunity. Your responsibilities and impact as a Technical Support Agent will be: Assisting users with technical and account-related inquiries via phone, email, and chat Providing guidance on account settings, digital content downloads, and payment setups Troubleshooting a range of user issues at the Tier 1 support level Managing refund requests, subscription concerns, and prepaid credit inquiries Ensuring a safe, compliant, and high-quality user experience Meeting service level targets and contributing to customer satisfaction goals Skills, qualifications and interests you need to succeed in this role: A native level of Danish and a C1 level of English Excellent verbal and written communication skills Ability to multitask and use digital tools efficiently Good typing skills Solid PC and browser navigation skills; familiarity with MS Office Adaptable, solution-oriented, and quick to learn new systems What’s in it for you? Full-time job (40 hours/week) Competitive salary with two extra salaries per year and performance bonuses Private health insurance after four months In-depth onboarding and training program Work in a multicultural team of over 8000 professionals from more than 90 countries Additional benefits including vouchers, discounts, free language classes, social events, and more Complete relocation support including: Flight to Athens Taxi transfer upon arrival Two weeks of hotel accommodation Help finding permanent housing Your Future Company: Located in Athens, this company is a globally recognized leader in outsourced customer and technical support services. With a strong focus on professional development, cultural integration, and employee well-being, it offers the ideal environment for motivated individuals seeking growth in an international setting. Join a team of over 100 dedicated support agents and take the next step in your career. Apply now or send us your CV to be considered for this and future opportunities.

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? Whether you are looking for personal development, learning and career opportunities, cultural discovery or simply a life-time experience, you will find it here. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as Technical Support will be: Providing the best possible answers and solutions to customer questions and concerns via phone, email, or social media Offering guidance on how to use the platform and assisting with troubleshooting Handling account issues, including payment inquiries and subscription renewals Responding to Trust & Safety inquiries, including abuse reports and enforcement appeals Ensuring both user safety and brand integrity Skills, qualifications and interests you need to succeed in this role: A native level of Norwegian and a good level of English Strong analytical and technical problem-solving skills Commitment to high customer satisfaction and service quality Excellent communication skills and active listening Motivation for intercultural communication and expatriate life What’s in it for you? A full-time job (40 hours/week) Schedule: Monday to Sunday, rotating shifts between 08:00 and 20:00 Competitive salary with 2 extra salaries per year plus performance-based bonus A complete relocation package including: Flight ticket to Athens Taxi to accommodation Hotel accommodation for the first 2 weeks Assistance with finding long-term housing Private health insurance after 4 months Additional benefits including vouchers, discounts, free Greek language classes, company events, outings, and year-round social activities Your Future Company: Located in Athens, you’ll be part of a company that supports your career growth, language development, housing assistance, and social integration. Recognized globally as a top provider of customer and technical support, your new employer values diversity and team spirit. Join an international team of talents from over 80 nationalities — they are looking forward to welcoming you! Feel free to check our other openings on our website or send us your CV to be considered for additional or future opportunities.

What if you could start your next chapter in sunny Greece, surrounded by international colleagues from around the globe, all driven by the desire to grow, learn, and thrive in an innovative environment? Whether you’re seeking professional development, new career prospects, cultural exploration, or a truly international lifestyle experience, this is your opportunity. Your responsibilities and impact as a Technical Support Agent will be: Assisting users with technical and account-related inquiries via phone, email, and chat Providing guidance on account settings, digital content downloads, and payment setups Troubleshooting a range of user issues at the Tier 1 support level Managing refund requests, subscription concerns, and prepaid credit inquiries Ensuring a safe, compliant, and high-quality user experience Meeting service level targets and contributing to customer satisfaction goals Skills, qualifications and interests you need to succeed in this role: A native level of Norwegian and a C1 level of English Excellent verbal and written communication skills Ability to multitask and use digital tools efficiently Good typing skills Solid PC and browser navigation skills; familiarity with MS Office Adaptable, solution-oriented, and quick to learn new systems What’s in it for you? Full-time job (40 hours/week) Rotating schedule: Monday to Sunday between 08:00 and 22:00 Competitive salary with two extra salaries per year and performance bonuses Private health insurance after four months In-depth onboarding and training program Work in a multicultural team of over 8000 professionals from more than 90 countries Additional benefits including vouchers, discounts, free language classes, social events, and more Complete relocation support including: Flight to Athens Taxi transfer upon arrival Two weeks of hotel accommodation Help finding permanent housing Your Future Company: Located in Athens, this company is a globally recognized leader in outsourced customer and technical support services. With a strong focus on professional development, cultural integration, and employee well-being, it offers the ideal environment for motivated individuals seeking growth in an international setting. Join a team of over 100 dedicated support agents and take the next step in your career. Apply now or send us your CV to be considered for this and future opportunities.

+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++ Are you ready for a new chapter abroad? Are you looking for a people-first company where you can develop your skills and be part of a multicultural environment? You’ll find exactly that here! Your responsibilities and impact as a Support Specialist will be: Provide support to customer online orders throughout the entire process (e.g. delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls, order information review, and business-related requests) Handle sensitive customer and client information in accordance with PCI and GDPR regulations Communicate and collaborate with customers, couriers, financial institutions, customer service representatives, and internal departments Quickly recognize, analyze, and escalate complex problems when necessary with the help of internal resources and a knowledge base Skills, qualifications, and interests you need to succeed in this role: You have a native level of Turkish and a good level of English (minimum B2) You hold EU citizenship or a valid work permit for Portugal Strong written and verbal communication skills Ability to manage sensitive and classified information securely A proactive, problem-solving mindset with a customer-first attitude Team-oriented, thrives in a collaborative work environment Comfortable working in a fast-paced, deadline-driven setting What’s in it for you? Type of contract: Permanent contract with a 30-day trial period Training: Paid intensive training of 15–20 working days conducted in English, including product, system, and customer management training Working hours: 40h/week (8h/day), rotational shift between 07:00 and 24:00, Monday to Sunday (Portuguese public holidays apply) Salary conditions: With free accommodation (shared flat, all expenses included): ~1129,34€ gross/month Without accommodation: ~1423,34€ gross/month Private health insurance from day one Relocation support for international candidates: Free company-rented, fully equipped and furnished apartments available for the first 14 months (for applicants relocating from over 100km away) Support with paperwork, bank account setup, and a welcome kit upon arrival Work-from-home option available (depending on project needs, occasional visits to the company’s Lisbon hubs may be required) Dynamic, diverse, and multicultural environment Access to free language courses, wellness activities, and cultural events Career growth opportunities within 6 months to roles like QA, Team Lead, or Supervisor Your Future Company: Our client is a leading global customer service solutions provider, known for its people-first approach and multicultural workforce. Based in Lisbon, this is a company where your wellbeing, personal development, and professional growth are a top priority. What should you expect from living in Lisbon? Beautiful cityscapes and rich cultural heritage Affordable living in a vibrant European capital Famous Portuguese cuisine and café culture Friendly locals and an upbeat, sunny lifestyle Warm climate and proximity to Atlantic beaches A large, welcoming international community Not the right fit? We offer other opportunities for Turkish speakers in Portugal. Feel free to send us your CV to be considered for alternative positions.

Vous aimez regarder des contenus tels que des vidéos courtes, des comédies ou des talents ? Peut-être en avez-vous déjà créé vous-même ? Vous êtes toujours au courant des dernières tendances sur l'internet ? Vous souhaitez travailler à l'étranger au sein d'une équipe de plus de 80 nationalités différentes ?  Vos responsabilités et votre impact en tant que Modérateur de Contenu seront les suivants : Examiner le contenu (vidéos, images, textes et audio) conformément aux politiques en vigueur. Répondre aux demandes des clients concernant les actions de confiance et de sécurité, telles que les rapports d'abus et les appels de mise en application. Assurer la sécurité des utilisateurs et de la marque Compétences, qualifications et intérêts nécessaires pour réussir dans ce poste : Citoyenneté de l'UE ou carte de résidence valide obligatoire Vous parlez couramment le français et avez un bon niveau d'anglais. Vous êtes à la recherche d'un emploi à l'étranger  Vous êtes toujours à jour en ce qui concerne les médias sociaux Vous êtes motivé(e) et impliqué(e) dans votre travail Quels sont les avantages pour vous ? Type de contrat : contrat à durée déterminée de longue durée, renouvelable chaque année Temps de travail : temps plein (40h/semaine) Pour les candidats internationaux : Logement gratuit inclus (appartement en colocation, toutes factures comprises) : 1040€ brut/mois Sans logement : 1240€ brut/mois  Remboursement des frais de vol initiaux après 9 mois Accueil à l'aéroport Billet d'avion aller-retour annuel vers votre pays d'origine (au sein de l'UE) Aide pour les formalités administratives, l'ouverture d'un compte bancaire, etc. à votre arrivée Cours de portugais gratuits, cours de cuisine, activités sportives et événements sociaux organisés par l'entreprise De réelles opportunités de carrière dans différents domaines.

Are you fluent in Spanish and passionate about the automotive industry? We’ve got an exciting opportunity for you to join a renowned international company and support one of the most prestigious car brands in the world! Whether you’re based in Greece or ready to relocate, this role offers flexibility, career growth, and the chance to be part of something dynamic and fast-paced. Your responsibilities and impact as a Spanish Customer Support Specialist will be: As the first point of contact for customers, you’ll be ensuring top-notch service while supporting a leading automotive brand. Responding to customer inquiries via phone, email, and live chat Troubleshooting issues with digital services and providing solutions Supporting customers in setting up their new vehicles or services Correcting and updating vehicle-related data (GPS, maintenance schedules, fuel consumption, etc.) Ensuring customer satisfaction and maintaining a high level of service quality Contributing to the overall success of the support team Skills, qualifications, and interests you need to succeed in this role: Native-level Spanish speaker with excellent English Strong interest or background in the automotive sector Excellent communication and problem-solving skills A proactive, adaptable, and empathetic mindset Ability to multitask and work efficiently in a fast-paced environment A true team player who thrives in multicultural settings What’s in it for you? Competitive salary package with 14 salaries per year Performance bonuses to reward your achievements Relocation support including flight and accommodation Flexible work options: Remote from anywhere in Greece or from the office Ongoing training and career development opportunities Be part of a multicultural team in a globally recognized company Health insurance, team events, and more benefits included Enjoy the vibrant Greek lifestyle, from stunning beaches to rich culture

Are you interested in social media? Do you speak Danish and English fluently? Do you like to watch short videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst. Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! Your responsibilities and impact working as a Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Being able to provide services on a 24/7 shift rotation Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: A native level of Danish and a good level of English Keeping up to date with Social Media trends Politically fit Being motivated and committed in your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Holding a valid Portuguese work permit or a nationality that allows you to work in an EU-country  (required) What's in it for you? Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Competitive salary & relocation allowance and assistance* Free fruit, coffee, tea and water and a lot more! Your Future Company: Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities

Du freust dich auf eine neue Herausforderung im Ausland? Du bist begeistert davon, das Leben unter der portugiesischen Sonne zu genießen? Klingt Sales, Technologie oder Online-Werbung interessant für dich? Oder liegt dir einfach die Bereitstellung eines exzellenten Kundenservices am Herzen und du möchtest den Menschen mit deiner Arbeit ein Lächeln ins Gesicht zaubern? Wenn du kreativ, motiviert und kommunikativ bist, haben wir vielleicht genau das Richtige für dich! Große Marken wie Spotify, Foot Locker, Microsoft, Bose, Pinterest, Supercell und viele mehr dürften dir ein Begriff sein. Stell dir vor, du unterstützt eines dieser Unternehmen und startest gleichzeitig deine Karriere im Vertrieb oder der Kundenbetreuung! Wenn du ein aufregendes Auslandserlebnis suchst oder bereit bist, deine Karriere in einer innovativen und internationalen Organisation zu starten, wirst du nicht enttäuscht sein! Was steckt für dich drin? In Lissabon findest du ein Unternehmen, das dich bei deiner beruflichen Entwicklung unterstützt, sowohl in Bezug auf deine Sprachkenntnisse als auch bei der sozialen Integration in ein fremdes Land. Wenn dich die Arbeit in einem multinationalen Umfeld für den weltweit besten Kundenserviceanbieter interessiert, wird dich unser Angebot überzeugen: ● Je nach Kunde gibt es verschiedene Unterstützungspakete für internationale Bewerber, einschließlich Unterkunft für bis zu ein Jahr ● Jährliches Gehalt von 16.000 €/brutto bis 22.000 €/brutto* ● *je nach Relocation-Paket und Angebot ● Vertragsart: unbefristeter, jährlich verlängerbarer Vertrag ● Schulung: 1-5 Wochen (je nach Erfahrung und Projekt) Zusätzliche Vorteile für internationale Kandidaten, je nach Kunde: ● Rückerstattung der Flugkosten nach 9 Monaten ● Abholung am Flughafen ● Jährliches Rückflugticket in dein Heimatland innerhalb der EU ● Unterstützung bei erforderlichen Dokumenten wie NIF, SSN sowie Bankkonto ● Außerschulische Aktivitäten wie kostenlose Sprachkurse, Kochkurse, sportliche Aktivitäten und soziale Events, die vom Unternehmen organisiert werden ● Realistische Karrieremöglichkeiten in vielen verschiedenen Bereichen Wie sieht dein Tag als Kundenbetreuer*in aus? ● Sicherstellung der Kundenzufriedenheit und Bereitstellung der besten Interaktionen innerhalb der Kundenserviceabteilung ● Aktives Zuhören des Kunden mit einer positiven Einstellung und konstantem Professionalismus ● Bereitstellung der besten Antworten und Lösungen auf Fragen und Anliegen der Kunden, auf die Weise, mit der du am sichersten bist: per Telefon, E-Mail oder soziale Medien ● Ruhige und einfallsreiche Problemlösung für Kundenanfragen hinsichtlich ihrer Kundenerfahrung oder Probleme im Zusammenhang mit Systemkonfigurationen und Netzwerkeinstellungen ● Kontaktaufnahme mit anderen Abteilungen und Weiterleitung relevanter Fälle und Probleme an die zuständigen Abteilungen ● Sicherstellung und aktive Teilnahme am Erfolg deiner Abteilung ● Gewährleistung der Konsistenz in der Markenbotschaft durch Fokus auf die Verfügbarkeit und Qualität von Produkten und Dienstleistungen ● Bereitstellung von Account- und Anwendungsunterstützung für Kunden, insbesondere in Bezug auf Softwarefunktionen Wie sieht dein Tag in Sales aus? ● Entwicklung des Geschäftsumfelds für nachhaltiges Wachstum des Kundenkontos ● Aufbau und Pflege von Beziehungen innerhalb des Kontos, um langfristige Strategien und Taktiken sowie die Bewegungen der Mitbewerber zu sichern ● Recherche nach neuen Vertriebsmöglichkeiten innerhalb des bestehenden Kundenportfolios ● Fokus auf das Erreichen von Vorteilen durch proaktive Verwaltung ● Nachverfolgung, Verwaltung und Berichterstattung der laufenden Aktivitäten im Hinblick auf die Vertriebspipeline ● Beantwortung von Anfragen und Bereitstellung von Lösungen für eingehende Kunden- oder Partneranrufe Was du brauchst um im Sales oder in den Kundenberatung zu rocken: Du bist kundenorientiert, ein natürlicher Kommunikator und hast den Wunsch, Kunden bei auftretenden Unsicherheiten zu unterstützen. Du bist proaktiv und arbeitest gerne im Team? Dann haben wir sicher die richtige Position für dich, wenn du folgende Eigenschaften mitbringst: ● Du sprichst Deutsch auf Muttersprachenniveau und beherrschst Englisch fließend (je nach Kunde ist auch B1 ausreichend) ● Du hast ein gültiges Schulzeugnis oder bereits einen Bachelor-Abschluss ● Du hast bereits Erfahrung im Kundenservice oder Vertrieb oder bist an einem dieser Bereiche interessiert ● Du bist kunden- und qualitätsorientiert ● Du hast eine strategische Denkweise ● Du strebst nach Perfektionismus und Exzellenz ● Du bist ein natürlicher Kommunikator und ein aufmerksamer Zuhörer ● Du bist motiviert, engagiert und sehr an einer neuen Herausforderung interessiert ● Du arbeitest gerne im Team und freust dich darauf, Teil eines multinationalen Teams zu werden Unabhängig von deiner bisherigen Erfahrung wirst du für jede Position eine umfangreiche Schulung erhalten! Ist dieses Projekt nicht die beste Option für dich? Sieh dir gerne unsere anderen Angebote im Kundenservice und Vertrieb in Lissabon an oder sende uns deinen Lebenslauf, um für andere Projekte oder zukünftige Möglichkeiten in Betracht gezogen zu werden.

Would you like to contribute to the growth of a company committed to social inclusion? A rapidly expanding organization, specializing in delivering healthy and sustainable products to businesses, is looking for a Client Support Specialist to join their team based in Barcelona. Your Future Company: This company stands out for its mission to integrate people with disabilities at every stage of its value chain while offering responsible solutions, such as fresh fruit baskets, healthy snacks, and coffee delivered directly to workplaces. Currently operating in several European countries (Spain, Portugal, and France), the company is preparing to expand into Italy. Your Responsibilities as a Client Support Specialist: Manage and follow up with existing clients, ensuring high-quality customer relationships and order processing. Perform administrative tasks to support the sales team. Guarantee effective and responsive follow-up to meet client needs. Required Skills: Native level of Italian, Spanish and proficient level of English Previous experience in administration or customer service. Familiarity with ticket management tools; knowledge of software such as HubSpot or Odoo is a plus. Comfortable speaking with clients over the phone. Excellent written and verbal communication skills. Strong attention to detail and the ability to work with precision. Why Apply? Join a fast-growing organization with a tangible social impact. Work with a caring and dynamic team. Enjoy a flexible work environment (one day of remote work per week). Working hours: Monday to Thursday, 9 a.m. to 6 p.m.; Friday, 8 a.m. to 2 p.m. Access training and career development opportunities. Fresh fruit, coffee, and snacks available in the office.

Are you ready to build a career with one of the world’s leading insurance providers, all from the vibrant city of Lisbon? We're looking for a service-oriented professional with experience in the insurance sector. If you're fluent in Dutch, calm under pressure, and enjoy helping people with clarity and care, this role is your next big opportunity. Your responsibilities and impact as a Customer Service Representative – Insurance Sector: Handle customer inquiries by phone and email in a professional and helpful manner Provide detailed information about insurance products and services Assist with policy questions, cancellations, and modifications Support insurance brokers by redirecting inquiries appropriately Manage both inbound and outbound communication Maintain high standards of confidentiality and accuracy Skills, qualifications, and qualities you’ll bring: Native-level fluency in Dutch and a good command of English (B2 minimum) Previous experience in insurance or customer service is a plus Strong communication, active listening, and problem-solving skills Calm, professional, and empathetic under pressure Organized and comfortable with digital tools EU citizenship or valid Portuguese residence permit Working hours: Monday to Friday, including bank holidays Rotational shifts between 07:30 AM – 08:00 PM (Portuguese time) Days off: Weekends What’s in it for you: Base salary: 1,100€ × 14 months Complexity bonus: 100€ × 11 months Performance bonus: up to 100€/month Meal allowance: 7.23€/working day (on a meal card) Transport allowance: 20€/month Private health and dental insurance (after 6 months) Paid training, coaching, and career growth programs Relocation package for candidates outside Portugal: Shared accommodation at 280€/month (12-month lease, deducted from payslip) Flight reimbursement up to 400€ (after 6 months) Your future company Founded in 2000 by two French entrepreneurs, this company has grown into one of the world’s leading providers of customer experience solutions. With over 75,000 employees in more than 50 countries, their Lisbon hub brings together people from all over the world to deliver exceptional service for top global brands. Now they’re looking for motivated talent to join their expanding insurance support team. Want to bring your insurance knowledge into an international setting with real career growth? Apply now and be part of something global.

Ever wondered what it's like to support one of the world’s leading professional software providers? If you're tech-savvy, solution-oriented, and thrive in a collaborative international environment — this might just be the opportunity you've been waiting for. We’re looking for someone who’s passionate about helping others and can handle technical challenges with ease. Is that you? Keep reading. Your responsibilities and impact as a Technical Support Representative will be: Serving as the first point of contact for users in The Netherlands and Belgium using a cloud-based legal and accounting platform Creating and managing support cases in a CRM system Troubleshooting functional and technical issues related to performance and usage Independently researching solutions to client issues Escalating complex cases to the appropriate departments when necessary Delivering a professional and friendly support experience through phone and email Skills, qualifications and interests you need to succeed in this role: Native-level Dutch and a good command of English (B2 or higher) Strong technical affinity or experience in IT/technical support Clear communication skills and a client-focused mindset Problem-solving skills and the ability to work calmly under pressure Organized and comfortable using digital tools, including CRM systems EU citizenship or a valid Portuguese residence permit What’s in it for you? Contract type: 12-month fixed-term employment with the possibility of a permanent contract after 2 years Working hours: 40 hours per week, on rotating shifts Monday to Friday between 07:00 and 17:30 Holiday entitlement: 22 paid vacation days per year, plus Portuguese public holidays Paid onboarding and product training (10 working days) Health insurance provided from day one Salary conditions – two options depending on accommodation preference: With shared accommodation provided (benefit-in-kind): Monthly gross salary: 1,125€ (including base salary, allowances, and housing benefit) Without accommodation: Monthly gross salary: 1,384€ For international applicants: Reimbursement of initial flight expenses Support with administrative tasks (bank account, documentation, etc.) Access to Portuguese language courses, cooking classes, sports activities, and regular company events About your future company: You will be working with Teleperformance Portugal, one of the leading providers of customer service and sales solutions worldwide. Based in Lisbon at the TP Nations building, you will support a global leader in professional information and software solutions for legal, tax, finance, and healthcare professionals. You'll join a diverse international team with colleagues from over 80 nationalities.

Looking to level up your career in customer service with a strong tech focus? Join a dynamic team supporting leading domestic appliance brands, right from the heart of Lisbon. If you're tech-savvy, solutions-driven, and fluent in Dutch, this opportunity lets you be the first point of contact for customers needing after-sales support for household appliances. You’ll help diagnose and resolve issues, provide product info, and ensure an exceptional client experience. Your responsibilities and impact as a Customer Service Specialist – Small Appliances Group: Offer first-class tech support via phone and email after the sale Perform initial diagnostics using a variety of tools and over 60 defined processes Escalate complex issues to specialized departments Proactively improve client satisfaction — including creative approaches like sharing YouTube tutorials when needed Provide clear and timely information on products, orders, repairs, and complaints Work across three different support platforms/software systems Demonstrate cross-selling skills where relevant Skills, qualifications, and qualities you’ll bring: Native-level fluency in Dutch and solid English (minimum B2 level) Strong communication and problem-solving skills Comfort with tech tools and interest in domestic appliances A proactive mindset with a customer-first attitude EU citizenship or valid Portuguese residence permit Working hours: Monday to Saturday, including bank holidays Between 08:00 AM – 06:00 PM (Portuguese time) Days off: Sunday + 1 rotational day per week What’s in it for you: Base salary: 1,100€ × 14 months Complexity bonus: 100€ × 11 months Performance bonus: up to 100€/month Meal allowance: 7.23€/working day (on a meal card) Transport allowance: 20€/month Contract: Fixed-term, renewable annually Private health insurance + dental plan after 6 months Relocation Package for people living outside of Portugal: 12 month accommodation, apartment room with rent €280 for 12 months (discounted directly from payslip) + flight ticket reimbursement (up to €400) after 6 months Fully paid training, professional development and career evolution. Your future company: Founded by two French entrepreneurs in 2000, this company has grown from startup to global leader in customer experience solutions. Now operating in over 50 countries with more than 75,000 employees, they support the world’s most innovative and trusted brands. You'll be joining their Lisbon hub — a multilingual, multicultural environment where your skills and development matter. If you’re ready to deliver high-level support and grow with a company that invests in your future, this is your chance. Apply now and bring your tech and customer skills together in a role that makes a difference.