Customer Service

Are you looking for a great opportunity to work abroad and experience life in Lisbon? Are you passionate about social media and want to help creating a better and safer online environment? This could be the right opportunity for you! Your responsibilities as Social Media Moderator will be: Become an expert in the policy and guideline standards for social media platforms. Review uploaded content and check if they follow the policies. Providing services on a 24/7 shift rotation to maintain continuous coverage. Disclaimer: Please be aware that these tasks can involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news. What you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English. Keeping up-to-date with social media trends and practices. Resilience to sensitive content, demonstrating emotional maturity and professional detachment. Motivation and commitment to perform the assigned tasks effectively. Excitement about intercultural communication and embracing the expatriate lifestyle. Living in or willing to relocate to Lisbon for an international career and life experience. A valid Portuguese work permit (required). What’s in it for you? 'All-inclusive starter pack' for your experience in Lisbon (apartment, airport pickup, help with NIF and SSN, flight refund). Salary: 950€ GROSS per month with apartment, 1350€ GROSS per month without apartment. Many famous brands to work for. Young and international team. 15 days training period. Free time activities (for Free!): e.g. surfing classes,  language exchanges, Football club of the company, PT classes, parties. Growing Opportunities. Private health insurance by the company. Rotative schedule: 8h shifts on 5 days a week, including night and weekend shifts. Living in Lisbon: What to Expect Vibrant cityscape and cultural heritage Living in an affordable European capital Delicious Portuguese cuisine and the famous cafe culture Friendly locals, positive vibes, and a lively urban lifestyle  Year-round warm weather and beach life by the Atlantic A large English-speaking community and international ambience Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Our client is passionate about delivering exceptional customer experiences and is currently seeking a Customer Service Assistant to join their dynamic team in Sant Cugat del Vallès. As part of their team, you’ll play a key role in ensuring customers feel supported and valued at every stage of their journey. What's in it for you:  6-month contract (maternity leave replacement, with the possibility of a permanent contract) Hybrid work flexibility Starting date: As soon as possible Your responsibilities and impact working as a Customer Service Assistant will be: This position involves customer file management, customer support, and order management. Some of the key tasks include: Processing and managing customer orders using the company’s ERP system. Monitoring delivery schedules and stock availability to ensure smooth operations. Advising customers on alternative products in cases of stock shortages. Handling disputes with professionalism and efficiency. Coordinating with the accounting team to oversee customer payments. Skills, qualifications, and interests you need to succeed in this role: Languages: Native-level Italian and fluent English (knowledge of French is a plus). Communication: Exceptional communication skills and a collaborative mindset. Experience: Previous experience in customer service, order processing, or a similar role is required. Technical Skills: Proficiency in Microsoft Word and Excel; familiarity with SAP is a strong advantage. Multitasking: Ability to manage multiple tasks effectively in a fast-paced environment. Your Future Company:  Our client is a leading entity in the international market for high-quality tableware and packaging solutions. Renowned for its dedication to sustainability and innovative design, the company offers a diverse array of products. With a focus on superior quality and eco-friendly practices, it serves multiple industries, including hospitality, food service, and retail.

Are you passionate about technology, online advertising, and web development? Do you have strong communication skills and a problem-solving mindset? Join our international team in Lisbon as a Web Implementation Specialist and help businesses succeed in the digital world! Your Responsibilities: Communicate with advertisers and internal sales and service teams through phone, email, chat, and video conferencing. Verify the implementation of web-based products with customers. Provide guidance, support, and training to customers on product functionality and usage. Troubleshoot and resolve technical issues related to product implementation. Deliver exceptional service to customers, exceeding client expectations and quality standards. ​ Skills and Qualifications: French native speaker with good English skills (B2 level). Basic understanding of or interest in JavaScript, HTML5, and CSS/CSS3. Basic knowledge of or willingness to learn CMS platforms like WordPress, Shopify, Wix, Joomla, or similar. Interest in or experience with online advertising or ad products. Technologically capable of quickly learning new customer service software applications and adapting to non-standard implementation processes. Experience working in a B2B environment. Excellent communication, customer service, relationship management, and support skills. ​ What’s in It for You? A fixed-term contract of one year, renewable annually. Monday to Friday, 8 am to 5 pm (40 hours/week). Comprehensive 9-week training program to set you up for success. Salary Options: With free accommodation (shared flat, all bills included): €1,050 gross/month + bonus of up to €300 gross/month. Without accommodation: €1,250 gross/month + bonus of up to €300 gross/month. Relocation Support for International Applicants: Reimbursement of initial flight costs to Lisbon. Airport pick-up upon arrival. Annual return flight to your home country (within the EU). Assistance with paperwork, opening a bank account, and settling in. Additional Perks: Free Portuguese lessons to help you integrate into your new home. Access to cooking classes, sports activities, and social events organized by the company. Clear career development opportunities in various career paths.

Love short videos, memes, and keeping up with the latest online trends? Ever find yourself saying, “I could totally do this”? Well, now is your chance to shine behind the scenes! We’re looking for a French-speaking content moderator to join our client team in sunny Lisbon! ☀️   What You’ll Be Doing: Content Detective: Review videos, images, texts, and audio to make sure everything is fun, safe, and follows the rules. Community Protector: Respond to user inquiries about reports, appeals, and other trust & safety topics (because you're the superhero they need). Guardian of User Safety: Keep the digital space safe and positive for everyone.   What We’re Looking For (aka YOU): Fluent in French (Oui oui!) and confident in English. Passionate about social media and always know the latest trends (you’re the friend who knows all the memes before they go viral). Excited for a new adventure abroad – because Lisbon is calling and you’re ready to answer! Motivated, committed, and detail-oriented (if you spot a typo, it annoys you). Have an EU passport, residency card, or work permit for Portugal   What’s in It for You (aka The Perks): A long-term contract with real career growth opportunities. Competitive salary: With free accommodation (shared flat with all bills covered): €1,040 gross/month. Without accommodation: €1,240 gross/month. We’ve got you covered: Reimbursement for your flight to Lisbon (after 9 months). Yearly round-trip ticket to visit your family and friends back home (European destinations). Airport pick-up upon arrival (because we know moving abroad can be stressful). More perks to make life fun: Free Portuguese lessons (Olá, tudo bem?). Access to cooking classes, sports activities, and social events to meet your new friends. Support with opening your bank account, setting up paperwork, and more (we’ll hold your hand through the boring stuff). Your Future Company:  Imagine working in a vibrant city like Lisbon, where the sun shines 300 days a year, and you’re part of a multicultural team of over 80 nationalities. You’ll help keep the internet fun and safe while enjoying everything this amazing city has to offer – from beautiful beaches to endless pastéis de nata. So, what are you waiting for? Your Lisbon adventure starts here! Apply now and let’s make the internet a better place together.

Are you ready to join an international company within the hotel and SaaS sector? Do you have previous experience in customer service and are looking for your next challenge? Do you speak English and Dutch fluently? If so, this is the perfect opportunity for you! Your Future Company: Our client offers a SaaS product designed to streamline hotel management for small to medium-sized independent hotels. Their system assists with payment processing, bookings, cleaning management, and various other essential tasks. Serving over 2,000 clients, their hotel management solution is tailored for establishments with up to 100 beds, helping hoteliers efficiently manage their operations and enhance guest experiences. Your responsibilities and impact working as a Client Care Advisor will be: Provide professional, personalized responses to hoteliers queries through email, phone, and online forums. Escalate complex queries to internal teams, ensuring follow-up and resolution. Collaborate with the Implementations Team to ensure a smooth onboarding transition for new clients. Address dissatisfaction with care and work towards turning unhappy clients into loyal advocates. Identify signs of potential client churn and coordinate with internal teams to prioritize and resolve issues effectively. Skills, experiences and interests you need to succeed in this role: Fluency in Dutch and English. 2+ years of experience in a service-oriented, technical, or customer support role. Technical proficiency and adaptability to work with different systems (training will be provided). Experience in the hospitality industry, particularly in front desk or reservations roles, is an advantage. What's in it for you? Freelance contract Competitive salary Free Food Fridays Mac Environment Annual Hotel Experience Equity Birthday & Christmas Vouchers Medical Aid Contribution 

Are you ready to join an international company within the hotel and SaaS sector? Do you have previous experience in customer service and are looking for your next challenge? Do you speak English and German fluently? If so, this is the perfect opportunity for you! Your Future Company: Our client offers a SaaS product designed to streamline hotel management for small to medium-sized independent hotels. Their system assists with payment processing, bookings, cleaning management, and various other essential tasks. Serving over 2,000 clients, their hotel management solution is tailored for establishments with up to 100 beds, helping hoteliers efficiently manage their operations and enhance guest experiences. Your responsibilities and impact working as a Client Care Advisor will be:  Provide professional, personalized responses to hoteliers queries through email, phone, and online forums. Escalate complex queries to internal teams, ensuring follow-up and resolution. Collaborate with the Implementations Team to ensure a smooth onboarding transition for new clients. Address dissatisfaction with care and work towards turning unhappy clients into loyal advocates. Identify signs of potential client churn and coordinate with internal teams to prioritize and resolve issues effectively. Skills, experiences and interests you need to succeed in this role: Fluency in German and English. 2+ years of experience in a service-oriented, technical, or customer support role. Technical proficiency and adaptability to work with different systems (training will be provided). Experience in the hospitality industry, particularly in front desk or reservations roles, is an advantage. What's in it for you? Freelance contract Competitive salary Free Food Fridays Mac Environment Annual Hotel Experience Equity Birthday & Christmas Vouchers Medical Aid Contribution 

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Become part of a global leader in technology and services as a Dutch Product Support Expert for Leading Tech Firms in Portugal! This on-site position gives you the chance to work in a professional and supportive environment in one of Europe’s most beautiful cities. What You’ll Be Doing As a Dutch Product Support Expert, you will: Provide top-notch customer support through phone, email, and chat channels. Resolve customer concerns with effective troubleshooting and personalized solutions. Share product and service knowledge to address customer questions. Ensure customer satisfaction by following up on open cases. Maintain an organized and efficient approach to managing inquiries. What We’re Looking For We’re seeking driven individuals who love problem-solving and connecting with others. Requirements: Fluent Dutch speaker with good English proficiency. Strong interpersonal and communication skills. Ability to identify and resolve issues efficiently. Previous customer service or technical support experience is a bonus, but not required. Positive and empathetic mindset. What’s in it for you We provide a work environment that supports both your professional and personal goals: Work-life balance: Full-time contract, Monday to Friday (9:00 AM – 6:00 PM). Competitive pay: Compensation that rewards your contributions. Central office location: Work in a modern and well-connected office in Lisbon. Expert training: Paid training program to set you up for success. Career advancement: Pathways for professional development. Unleash your potential! Take this opportunity to thrive in a supportive and progressive workplace. Whether you’re launching your career or aiming for a new milestone, this role is an excellent fit. Seize the moment! Apply today and start your journey as a Dutch Product Support Expert for Leading Tech Firms working on-site in Portugal!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal! This on-site role allows you to work in a dynamic environment while enjoying the rich history and culture of Lisbon. What You’ll Be Doing As a Dutch Customer Care Specialist, you will: Handle customer inquiries with professionalism and empathy via phone, email, or chat. Provide effective troubleshooting and solutions to customer issues. Share your knowledge of products and services to assist customers effectively. Keep customers updated on the progress of their cases and follow through to resolution. Collaborate with the team to enhance service delivery and customer satisfaction. What We’re Looking For If you’re solution-driven and love helping people, this role is for you. Here’s what we’re looking for: Requirements: Fluency in Dutch and proficiency in English. Excellent customer service and communication abilities. Capability to address and resolve issues promptly. Customer service experience is advantageous but not required. A proactive attitude and a genuine enthusiasm for assisting others. What’s in it for you Enjoy benefits that empower your career and lifestyle: Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM). Attractive salary: Competitive pay that values your skills. Central office location: Work in a prime Lisbon location close to public transport and amenities. Comprehensive training: Full paid training to equip you for success. Career progression: Opportunities to grow within the company. Discover your potential! Whether you’re stepping into the customer support field or seeking the next challenge, this position offers the perfect opportunity to shine. Join us! Apply now to become a Dutch Customer Care Specialist for Global Tech Companies and work on-site in Portugal!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Technical Support Advisor for Big Tech Brands in Portugal! This on-site role offers the opportunity to join an innovative team while experiencing the vibrant culture and lifestyle of Lisbon. What You’ll Be Doing As a Dutch Technical Support Advisor, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve technical issues, ensuring excellent service and satisfaction. Assist customers with product-related questions, providing clear, helpful solutions. Maintain a strong knowledge of products and services to offer accurate information. Keep customers informed about the status of their requests and follow up to ensure full resolution. What We’re Looking For We’re looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we’d love to meet you! Requirements: Native or fluent Dutch, with a good command of English. Strong customer service and communication skills. Ability to troubleshoot and resolve issues in a timely manner. Previous experience in a customer service or technical support role is a plus, but not essential. A positive, can-do attitude and a passion for helping others. What’s in it for you In this role, we offer benefits that support both your career and lifestyle: Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM). Competitive compensation: A good wage reflecting your experience and contributions. Central office location: Work in a modern office in the heart of Lisbon. Comprehensive training: Full paid training to help you succeed in your role. Career growth opportunities: Access to professional development programs. Experience the best version of you! This is your opportunity to develop in a supportive and dynamic environment. Whether you’re starting your career in customer support or looking for the next step, this role is perfect for you. Take the leap! Apply today and take the first step toward becoming a Dutch Technical Support Advisor for Big Tech Brands in Portugal!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Greece! This remote role allows you to balance work and life while contributing to a dynamic, customer-focused team. What You’ll Be Doing As a Dutch Customer Care Specialist, you will: Handle customer inquiries with professionalism and empathy via phone, email, or chat. Provide effective troubleshooting and solutions to customer issues. Share your knowledge of products and services to assist customers effectively. Keep customers updated on the progress of their cases and follow through to resolution. Collaborate with the team to enhance service delivery and customer satisfaction. What We’re Looking For If you’re solution-driven and love helping people, this role is for you. Here’s what we’re looking for: Requirements: Fluency in Dutch and proficiency in English. Excellent customer service and communication abilities. Capability to address and resolve issues promptly. Customer service experience is advantageous but not required. A proactive attitude and a genuine enthusiasm for assisting others. What’s in it for you Enjoy benefits that empower your career and lifestyle: Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM). Attractive salary: Competitive pay that values your skills. Remote flexibility: Work from the comfort of your home anywhere in Greece. Comprehensive training: Full paid training to equip you for success. Career progression: Opportunities to grow within the company. Discover your potential! Whether you’re stepping into the customer support field or seeking the next challenge, this position offers the perfect opportunity to shine. Join us! Apply now to become a Dutch Customer Care Specialist for Global Tech Companies and work remotely in Greece!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Technical Support Advisor for Big Tech Brands in Greece! This remote role offers the opportunity to join an innovative team while enjoying the flexibility of working from anywhere within Greece. What You’ll Be Doing As a Dutch Technical Support Advisor, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve technical issues, ensuring excellent service and satisfaction. Assist customers with product-related questions, providing clear, helpful solutions. Maintain a strong knowledge of products and services to offer accurate information. Keep customers informed about the status of their requests and follow up to ensure full resolution. What We’re Looking For: We’re looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we’d love to meet you! Requirements: Native or fluent Dutch, with a good command of English. Strong customer service and communication skills. Ability to troubleshoot and resolve issues in a timely manner. Previous experience in a customer service or technical support role is a plus, but not essential. A positive, can-do attitude and a passion for helping others. What’s in it for you In this role, we offer benefits that support both your career and lifestyle: Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM). Competitive compensation: A good wage reflecting your experience and contributions. Remote flexibility: Work comfortably from anywhere within Greece. Comprehensive training: Full paid training to help you succeed in your role. Career growth opportunities: Access to professional development programs. Experience the best version of you! This is your opportunity to develop in a supportive and dynamic environment. Whether you’re starting your career in customer support or looking for the next step, this role is perfect for you. Take the leap! Apply today and take the first step toward becoming a Dutch Technical Support Advisor for Big Tech Brands in Greece!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Customer Support Representative in Portugal! This on-site role allows you to balance work and life while contributing to a dynamic, customer-focused team. What You’ll Be Doing As a Customer Support Representative, you will: Handle customer inquiries with professionalism and empathy via phone, email, or chat. Provide effective troubleshooting and solutions to customer issues. Share your knowledge of products and services to assist customers effectively. Keep customers updated on the progress of their cases and follow through to resolution. Collaborate with the team to enhance service delivery and customer satisfaction. What We’re Looking For If you’re solution-driven and love helping people, this role is for you. Here’s what we’re looking for: Requirements: Fluency in Dutch and proficiency in English. Excellent customer service and communication abilities. Capability to address and resolve issues promptly. Customer service experience is advantageous but not required. A proactive attitude and a genuine enthusiasm for assisting others. What’s in it for you Enjoy benefits that empower your career and lifestyle: Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM). Attractive salary: Competitive pay that values your skills. Central office location: Work in a modern and accessible workplace in Portugal. Incentive rewards: Earn bonuses for successful referrals. Training and support: Comprehensive paid training to equip you for success. Career progression: Opportunities to grow within the company. Discover your potential! Whether you’re stepping into the customer support field or seeking the next challenge, this position offers the perfect opportunity to shine. Join us! Apply now to become a Dutch Speaking Customer Support Representative and work on-site in Portugal!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Customer Support Representative in Portugal! This on-site role offers the opportunity to join an innovative team while living in one of Europe’s most vibrant and beautiful countries. What You’ll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve customer issues, ensuring excellent service and satisfaction. Assist customers with product-related questions, providing clear, helpful solutions. Maintain a strong knowledge of products and services to offer accurate information. Keep customers informed about the status of their requests and follow up to ensure full resolution. What We’re Looking For We’re looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we’d love to meet you! Requirements: Native or fluent Dutch, with a good command of English. Strong customer service and communication skills. Ability to troubleshoot and resolve issues in a timely manner. Previous experience in a customer service role is a plus, but not essential. A positive, can-do attitude and a passion for helping others. What’s in it for you In this role, we offer benefits that support both your career and lifestyle: Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM). Competitive compensation: A good wage reflecting your experience and contributions. Central office location: Work in a vibrant and accessible location in Portugal. Comprehensive training: Full paid training to help you succeed in your role. Career growth opportunities: Access to professional development programs. Experience the best version of you! This is your opportunity to develop in a supportive and dynamic environment. Whether you’re starting your career in customer support or looking for the next step, this role is perfect for you. Take the leap! Apply today and take the first step toward becoming a Dutch Speaking Customer Support Representative in Portugal!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Become part of a global leader in technology and services as a Customer Support Representative in Greece! This remote position gives you the freedom to work from anywhere while collaborating with an innovative and supportive team. What You’ll Be Doing As a Customer Support Representative, you will: Provide top-notch customer support through phone, email, and chat channels. Resolve customer concerns with effective troubleshooting and personalized solutions. Share product and service knowledge to address customer questions. Ensure customer satisfaction by following up on open cases. Maintain an organized and efficient approach to managing inquiries. What We’re Looking For We’re seeking driven individuals who love problem-solving and connecting with others. Requirements: Fluent Dutch speaker with good English proficiency. Strong interpersonal and communication skills. Ability to identify and resolve issues efficiently. Previous customer service experience is a bonus, but not required. Positive and empathetic mindset. What’s in it for you We provide a work environment that supports both your professional and personal goals: Work-life balance: Full-time contract, Monday to Friday (9:00 AM – 6:00 PM). Competitive pay: Compensation that rewards your contributions. Remote flexibility: Work from anywhere in Greece. Employee incentives: Referral bonuses to celebrate your network. Expert training: Paid training program to set you up for success. Career advancement: Pathways for professional development. Unleash your potential! Take this opportunity to thrive in a supportive and progressive workplace. Whether you’re launching your career or aiming for a new milestone, this role is an excellent fit. Seize the moment! Apply today and start your journey as a Dutch Speaking Customer Support Representative working remotely in Greece!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Customer Support Representative in Greece! This remote role allows you to balance work and life while contributing to a dynamic, customer-focused team. What You’ll Be Doing As a Customer Support Representative, you will: Handle customer inquiries with professionalism and empathy via phone, email, or chat. Provide effective troubleshooting and solutions to customer issues. Share your knowledge of products and services to assist customers effectively. Keep customers updated on the progress of their cases and follow through to resolution. Collaborate with the team to enhance service delivery and customer satisfaction. What We’re Looking For If you’re solution-driven and love helping people, this role is for you. Here’s what we’re looking for: Requirements: Fluency in Dutch and proficiency in English. Excellent customer service and communication abilities. Capability to address and resolve issues promptly. Customer service experience is advantageous but not required. A proactive attitude and a genuine enthusiasm for assisting others. What’s in it for you Enjoy benefits that empower your career and lifestyle: Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM). Attractive salary: Competitive pay that values your skills. Remote work setup: Work from anywhere in Greece. Incentive rewards: Earn bonuses for successful referrals. Training and support: Comprehensive paid training to equip you for success. Career progression: Opportunities to grow within the company. Discover your potential! Whether you’re stepping into the customer support field or seeking the next challenge, this position offers the perfect opportunity to shine. Join us! Apply now to become a Dutch Speaking Customer Support Representative and work remotely in Greece!

Take the leap and experience the power of a game-changing career! Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Customer Support Representative in Greece! This remote role offers the opportunity to join an innovative team while enjoying the flexibility of working from anywhere in the country. What You’ll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve customer issues, ensuring excellent service and satisfaction. Assist customers with product-related questions, providing clear, helpful solutions. Maintain a strong knowledge of products and services to offer accurate information. Keep customers informed about the status of their requests and follow up to ensure full resolution. What We’re Looking For We’re looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we’d love to meet you! Requirements: Native or fluent Dutch, with a good command of English. Strong customer service and communication skills. Ability to troubleshoot and resolve issues in a timely manner. Previous experience in a customer service role is a plus, but not essential. A positive, can-do attitude and a passion for helping others. What’s in it for you In this role, we offer benefits that support both your career and lifestyle: Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM). Competitive compensation: A good wage reflecting your experience and contributions. Remote flexibility: Work from the comfort of your home anywhere in Greece. Referral bonuses: Bring a friend along and earn rewards. Comprehensive training: Full paid training to help you succeed in your role. Career growth opportunities: Access to professional development programs. Experience the best version of you! This is your opportunity to develop in a supportive and dynamic environment. Whether you’re starting your career in customer support or looking for the next step, this role is perfect for you. Take the leap! Apply today and take the first step toward becoming a Dutch Speaking Customer Support Representative in Greece!

Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they’ve become one of Estonia’s leading tech innovators. Our client is seeking a B2B Customer Care Specialist to join their dynamic Lisbon team. In this role, you’ll provide exceptional support to French-speaking clients while collaborating with various teams to ensure customer satisfaction and loyalty. If you’re passionate about problem-solving, building relationships, and being part of a global team, this role is for you. ​ Your Responsibilities in the Role of B2B Customer Care:  As a key member of the team, you’ll be responsible for: Providing first-class assistance to clients via emails, chat and phone, resolving inquiries in a timely and professional manner. Troubleshooting technical issues and delivering tailored solutions to meet customer needs. Collaborating with product, engineering, and customer success teams to stay updated on the latest features and enhancements. Guiding both new and existing customers to maximize their use of the company’s tools and services. ​ To succeed in this role, you'll need: Fluency in French and English At least 1 year of experience in customer-facing roles (e.g., customer support, sales, or account management). Strong interpersonal and communication skills, both verbal and written. The ability to multitask and manage multiple customer interactions simultaneously. Confidence in using tools like CRM platforms (Salesforce, Zoho) and helpdesk software (e.g., Zendesk, Intercom, Freshdesk). ​ Why Join the Team? This is more than a job—it’s an opportunity to grow and thrive in an empowering environment. Here’s what’s in store for you: A people-first company culture that values diversity, collaboration, and innovation. A vibrant, multicultural team representing over 50 nationalities, with offices in Lisbon, Prague, Berlin, New York, and more. Hybrid work model to support a balanced personal and professional life. Opportunities for career growth with access to internal and external training programs. A competitive salary package with amazing perks, including an annual bonus, health insurance, meal allowance, flexible benefits (e.g., transport, technology), and more. A supportive environment where your ideas are not only heard but encouraged and implemented. ​ Ready to Make an Impact? If you’re excited to join a fast-growing, customer-centric company that’s shaping the future of sales and marketing tools, apply today and take the next step in your career! Our client is an equal-opportunity employer committed to building an inclusive workplace where everyone feels valued, regardless of their background.

Are you ready to join an international company within the hotel and Saas Sector? Are you an experienced Customer Success Manager looking for your next challenge? Do you speak English and German fluently? Then this is the perfect opportunity for you! Your responsibilities and impact working as a Customer Success Manager will be:     • Identify upsell opportunities by understanding customers' needs.     • Collaborate with sales to develop tailored proposals and strategies.     • Deliver demos and highlight additional benefits.     • Gain a comprehensive understanding of our product suite, competitor offerings, and pricing.     • Engage proactively with hoteliers to understand their goals and challenges.     • Act as the primary contact, building strong relationships with key stakeholders.     • Conduct regular check-ins to monitor progress and satisfaction.     • Identify ways to enhance hoteliers' experiences based on feedback.     • Provide training and resources to help hoteliers maximize our products.     • Develop and implement strategies to address customer concerns and reduce churn risks. Skills, experiences and interests you need to succeed in this role:     • You speak a native level of German and English fluently     • You have at least 2 years of experience in customer success role or similar     • You have hotel experience     • You have experience in up-selling and cross-selling     • You are self-motivated, organized and have strong attention to detail     • You are patient and empathetic towards customers, but naturally able to lead a conversation, deal with emotions and not afraid to upsell      • You are motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritization abilities  What's in it for you?     • Freelance contract     • Competitive salary     • Free Food Fridays     • Mac Environment     • Annual Hotel Experience     • Equity     • Birthday & Christmas Vouchers     • Medical Aid Contribution      • Starting date: January 2025 Your Future Company: Our client offers a SaaS product designed to streamline hotel management for small to medium-sized independent hotels. Their system assists with payment processing, bookings, cleaning management, and various other essential tasks. Serving over 2,000 clients, their hotel management solution is tailored for establishments with up to 100 beds, helping hoteliers efficiently manage their operations and enhance guest experiences. Our client has offices in several locations, so please feel free to apply if you are located in Cape Town, Breda, Ghent or Valencia.

Job Description Are you fluent in Polish and looking for an exciting career opportunity in beautiful Greece? Join a leading global company as a Polish Customer Support Specialist, where you’ll enjoy professional development, competitive pay, and a supportive work environment. Whether you choose to work remotely within Greece or from our modern office, we’ll ensure a smooth transition with a relocation package that includes flights and hotel accommodation. Your Responsibilities as a Customer Specialist: Provide exceptional Polish-speaking customer support through phone, email, and chat. Understand customer needs and deliver effective, personalized solutions. Troubleshoot technical or product-related issues with professionalism and efficiency. Collaborate with internal teams to resolve customer inquiries and ensure satisfaction. Accurately document customer interactions to ensure smooth follow-up processes. Stay informed about company products, services, and policies to deliver world-class support. Why Choose Us? What’s in it for You? 14 monthly salaries per year, offering a transparent and competitive compensation package. Performance-based bonuses: Rewarding your success and commitment. Relocation package: Includes flights and hotel accommodation to make your move stress-free. Flexible work options: Choose between remote work within Greece or working from our modern office. Career growth opportunities: Access training, upskilling programs, and potential for internal promotions. Work for a renowned international company with a strong global reputation. Be part of a multicultural environment, working alongside colleagues from around the world. Additional perks: Health insurance, company events, and a supportive work culture. Experience life in Greece: Enjoy the country’s stunning landscapes, sunny weather, and rich cultural heritage. Skills, Qualifications, and Interests We’re Looking For: Native-level or fluent Polish (written and spoken). Proficiency in English (B2 level or higher) to communicate in a global environment. Strong problem-solving and communication skills with a focus on customer satisfaction. Comfortable with technology and learning new tools quickly. Prior customer support experience is an advantage but not required—we provide comprehensive training. A positive attitude, team-oriented mindset, and willingness to grow within the company. Ready for Your New Adventure? Apply now to start your career as a Polish Customer Support Specialist in Greece. Take advantage of great benefits, career opportunities, and the chance to live and work in one of the most beautiful countries in the world.

Are you fluent in German and passionate about cars? Join a leading international company as a German Customer Support Specialist and work on exciting projects for a well-known car brand! Starting from January through March, we’re hiring for multiple roles to support customers in a dynamic, fast-growing industry. Whether you prefer to work remotely within Greece or from our modern office, we’ll ensure your journey is seamless with a relocation package that includes flights and accommodation. Your Responsibilities as a Customer Specialist: Provide top-notch German-speaking customer support for an international car brand. Answer customer inquiries about products, features, and services via phone, email, and chat. Assist with technical troubleshooting and resolve customer concerns with efficiency and professionalism. Build strong relationships with customers by delivering personalized solutions. Collaborate with internal teams to address complex inquiries and ensure customer satisfaction. Keep up-to-date with the latest automotive industry trends and product knowledge. Why Choose Us? What’s in it for You? 14 salaries per year, ensuring a competitive and transparent compensation package. Performance-based bonuses: Recognize and reward your success. Work on exclusive automotive projects for a globally recognized car brand. Relocation package: Flights and hotel accommodation included to make your transition stress-free. Flexible working options: Remote work from anywhere in Greece or work from our office. Career development opportunities: Access professional training, upskilling, and promotion paths. Be part of a renowned international company with a multicultural team. Additional benefits: Health insurance, team events, and a supportive company culture. Experience life in Greece: Enjoy stunning landscapes, warm weather, and a vibrant lifestyle. What We’re Looking For: Skills, Qualifications, and Interests Native-level or fluent German (written and spoken). Proficiency in English (B2 level or higher) to work effectively in an international environment. Passion for cars and the automotive industry is a plus! Excellent problem-solving and communication skills, with a customer-first approach. Comfortable with technology and quick to learn new tools. Prior experience in customer service or automotive support is an advantage—full training is provided. A proactive, team-oriented mindset and eagerness to grow within the company. Don’t Miss Out on This Exciting Opportunity! Apply today to be part of a team that supports a globally recognized car brand. Whether you’re starting in January, February, or March, we’re ready to welcome you to sunny Greece for a career filled with opportunity and adventure!