Customer Service

Are you ready to kickstart your career in the dynamic field of digital marketing? Do you have a passion for online advertising and a keen interest in new technologies? If you're motivated, creative, and open-minded, we could have the ideal opportunity for you! Start your digital marketing journey and expand your expertise in this field. Explore a new chapter abroad in the dynamic metropole of Lisbon! Your responsibilities and impact as a Digital Marketing Sales Consultant will be:  You would work for one of the world's leading technology companies. You will develop new marketing ideas and create a big change in today's life. Your main tasks are: Daily support of existing customers in the B2B market, identification of sales opportunities Cold calling & trying to gain new customers Establish a relationship of trust with key decision makers in the marketing industry and consultants for online advertising strategies Understand the business objectives of your customers to achieve the most effective online advertising Offer strategic campaign support and advertising training to educate your customers Sales increase through up-selling to train customers Achieve high customer satisfaction with a focus on quality and results.    Skills, qualifications and interests you need to succeed in this role: You speak native German + you have a good level of English (at least B2) You have a high school degree or already have a bachelor's degree You have a sales or marketing background You have a general understanding or interest in online marketing products. You are a strategic thinker You have a drive for excellence and professionalism You have excellent communication and listening skills You are a true team player and willing to work with many different nationalities What’s in it for you? Contract type: a fixed-term contract for one year that can be renewed every year Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week) Training: 5 weeks 90% paid (useful for future employers Salary conditions (*) – 2 options:  Including free accommodation (shared flat, all bills included):990€ gross/month + bonus up to 900€ gross per quarter Without accommodation: 1.310€ gross/month + bonus up to 900€ gross per quarter For international applicants: Reimbursement of your initial flight costs  Pick up from the airport Annual return ticket to your home country (within the EU) Help with paperwork, opening a bank account, etc. upon arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company. Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Are you interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? You want to work for an American multinational technology company that mainly focuses on Internet-related products and services? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a Technical Support Agent will be: – Provide support to customers by responding to inbound requests + document relevant case information – Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels – Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/eCommerce reviews) channels – Ensure excellent customer satisfaction by responding in an appropriate and friendly manner – You will work in a multicultural team environment alongside a diverse team Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! – You are a native Danish speaker + a good level of English  – You are ready to start working in Lisbon on 13.12. – You are motivated and committed to your work – You are a team player and willing to work with many other nationalities – Sales/ Commercial background is a plus – Previous experience in Customer Service or Technical Customer Support is a plus What’s in it for you? – permanent contract with 3 months of trial period – Working hours: Monday to Friday 8 am to 5 pm – A package in line with the market: 1500€ gross/month (paid 14x) + up to 120€ / month performance bonus (paid 12 times) + meal vouchers of 7.23€ / workday   – If you live outside Portugal: reimbursement of the initial flight ticket after 6 months within the company + Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip) – Opportunity to be part of a challenging and fast-paced environment – Possibility to collaborate with some of the biggest brands in the industry – A multicultural and international environment – Fully paid training, professional development and career evolution Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands. Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.

Do you enjoy watching content like short lip-sync, comedy or talent videos? Maybe already created some by yourself? Are you always aware of the newest trends on the internet? Do you want to work abroad in a Team of over 80 different nationalities?  We might have the right opportunity for you in Lisbon!  Your responsibilities and impact as a Content Reviewer will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications, and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team-player? Then they might have an opportunity for you to join them! You have a fluent level of Ukrainian+ a good level on English You are looking for a job opportunity abroad  You are always up to date regarding Social Media You are motivated and committed to your work You have excellent communication and listening skills You are a team player and willing to work with many other nationalities What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year, permanent contract after 2 years Working hours: full time (40h/week) on rotating shifts; 24/7 OR nightshifts Salary conditions: 11.9K to 13K gross/year Accommodation with all bills included for 285€ a month possible (deducted from your salary) Possible performance bonus For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up early two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during training period if successful (10 days): 50% of your hourly wages (lower taxes) Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities, or send us your CV to be considered for other projects or future opportunities.

Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst.   Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! Your responsibilities and impact working as a Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Being able to provide services on a 24/7 shift rotation Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: A native level of Norwegian and a good level of English Keeping up to date with Social Media trends Politically fit Being motivated and committed in your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Holding a valid Portuguese work permit or a nationality that allows you to work in an EU-country  (required) What's in it for you? Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Competitive salary & relocation allowance and assistance* Free fruit, coffee, tea and water and a lot more! Your Future Company: Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities

Are you passionate about delivering exceptional customer experiences? Do you have an interest in topics like e-commerce, cloud computing, digital streaming, and artificial intelligence?  If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Athens, Greece! Your responsibilities and impact as a Customer Support for E-Commerce  will be: Assist B2C and B2B customers with incoming problems Ensuring high-quality customer service via phone and chat Identifying and assessing customer needs to achieve satisfaction Capturing data in the CRM system Improving customer satisfaction Solving problems accurately and efficiently Skills, qualifications, and interests you need to succeed in this role: French native speaker  level and a B2/C1 level of the English language Customer Service experience is preferred Competency in using computers Effective phone contact handling abilities and active listening skills Customer-focused mindset with the capability to adjust and respond to various personalities. Exceptional communication skills. Demonstrated ability to handle multiple tasks, prioritize, and manage time efficiently. Minimum educational requirement: High School diploma. Be a real team player and committed to your work Living in or willing to move to Greece for an international career and life experience What’s in it for you? A full-time job, 40 hours a week (rotating schedule Mon-Sun 08:00 - 23:00, 8 hours a day) permanent contract after probation time  Working from home in Greece is also possible for Customer Support Competitive salary + benefits health insurance paid training Multicultural environment A company that offers you not just a job, but a full experience abroad! Training before the project starts Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75,000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub. Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

Hallo Technologie-Enthusiast! Bist du bereit, im Vertrieb neue Horizonte zu erschließen? Unser Kunde, ein wegweisendes Start-up im Fintech-Sektor und Vorreiter in der SaaS-Branche, sucht einen dynamischen deutschsprachigen Business Developer, um das Team für den DACH-Markt zu stärken. Deine Verantwortlichkeiten und Auswirkungen als Business Development Representative: Verantwortlich für die Generierung neuer Geschäftschancen durch aktive Akquise Identifizierung und Qualifizierung von potenziellen Kunden und Entscheidungsträgern in den Zielunternehmen Akquisition, Überwachung und aktive Entwicklung des Kundenportfolios Management des gesamten Verkaufszyklus von der Lead-Generierung bis zu abschließenden Verhandlungen Enge Zusammenarbeit mit den internationalen Vertriebsteams, die sich auf die internationale Expansion konzentrieren Teilnahme an interessanten jährlichen Projekten mit Fokus auf Wartung und kontinuierlichem organisatorischem Wachstum Fähigkeiten, Qualifikationen und Interessen, die Sie für diese Rolle benötigen: Du beherrschst sowohl Deutsch als auch Englisch schriftlich und mündlich Sie haben die Möglichkeit, mindestens einmal im Monat nach Paris zu reisen  Du hast mindestens 1 Jahr Erfahrung im Bereich Business Development, Vertrieb oder einer relevanten kundenorientierten/vertriebsorientierten Gelegenheit Du bist ein echter Teamplayer Du hast eine Leidenschaft für die Entwicklung in der SaaS/Software-Branche und eine Affinität zu technischen Produkten Du bist energiegeladen, innovativ und arbeitest proaktiv in einem schnellen Tempo Du hast eine unternehmerische Denkweise und kannst leicht zwischen praktischen und strategischen Aufgaben wechseln Was erwartet dich? Jahresgehalt zwischen 34-38k + 10k target basierte Boni Essensgutscheine, private Krankenversicherung & Transportzuschuss Vollzeit- und Langzeitvertrag Flexibles hybrides Arbeitsformat  Flexible Karriereentwicklungsmöglichkeiten sowohl im Vertrieb als auch im Projektmanagement im internationalen Rahmen

Do you have a passion for customer support and an interest in working for one of the world's best-known online rental platforms? Do you also dream of calling the Mediterranean ambience of Greece your home? Then don't hesitate to read on! Your responsibilities and impact as a Customer Advisor will be: Provide friendly and efficient service to customers Be first point of contact to handle and resolve customer complaints/ queries  Investigate, identify and escalate issues appropriately Being proactive Capturing data in the CRM system Improving customer satisfaction Your responsibilities and impact as Customer Advisor will be: Daily support of customers in the B2B market and identification of sales opportunities Build a trusting relationship with key marketing industry decision makers and online advertising strategy consultants Understand your customers' business goals to achieve the most effective online advertising Sales increase through up-selling Achieve high customer satisfaction with a focus on quality and results Skills, qualifications and interests you need to succeed in this role: A fluent command of the French language and a B2/C1 level of the English language experience in a call center is a plus Articulate and communicative Be a real team player and committed to your work Enthusiastic about intercultural communication and the expat lifestyle Living in or willing to move to Greece for an international career and life experience What’s in it for you? A full-time job, 40 hours a week Mo-So (5 day/ week); 9:00-00:00  permanent contract after probation time  Working from home in Greece  Competitive salary + benefits health insurance paid training Multicultural environment A company that offers you not just a job, but a full experience abroad! Training before the project starts Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub. Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

Do you have a passion for customer support and an interest in working for one of the world's best-known online rental platforms? Do you also dream of calling the Mediterranean ambience of Greece your home? Then don't hesitate to read on! Your responsibilities and impact as a Customer Representative will be: Provide friendly and efficient service to customers Be first point of contact to handle and resolve customer complaints/ queries  Investigate, identify and escalate issues appropriately Being proactive Capturing data in the CRM system Improving customer satisfaction Your responsibilities and impact as a Customer Representative will be: Daily support of customers in the B2B market and identification of sales opportunities Build a trusting relationship with key marketing industry decision makers and online advertising strategy consultants Understand your customers' business goals to achieve the most effective online advertising Sales increase through up-selling Achieve high customer satisfaction with a focus on quality and results Skills, qualifications and interests you need to succeed in this role: A fluent command of the French language and a B2/C1 level of the English language experience in a call center is a plus Articulate and communicative Be a real team player and committed to your work Enthusiastic about intercultural communication and the expat lifestyle Living in or willing to move to Greece for an international career and life experience What’s in it for you? A full-time job, 40 hours a week Mo-So (5 day/ week); 9:00-00:00  permanent contract after probation time  Working from home in Greece  Competitive salary + benefits health insurance paid training Multicultural environment A company that offers you not just a job, but a full experience abroad! Training before the project starts Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub. Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

Hallo Technologie-Enthusiast! Bist du bereit, im Vertrieb neue Horizonte zu erschließen? Unser Kunde, ein wegweisendes Start-up im Fintech-Sektor und Vorreiter in der SaaS-Branche, sucht einen dynamischen deutschsprachigen Business Developer, um das Team für den DACH-Markt zu stärken. Deine Verantwortlichkeiten und Auswirkungen als Business Development Representative: Verantwortlich für die Generierung neuer Geschäftschancen durch aktive Akquise Identifizierung und Qualifizierung von potenziellen Kunden und Entscheidungsträgern in den Zielunternehmen Akquisition, Überwachung und aktive Entwicklung des Kundenportfolios Management des gesamten Verkaufszyklus von der Lead-Generierung bis zu abschließenden Verhandlungen Enge Zusammenarbeit mit den internationalen Vertriebsteams, die sich auf die internationale Expansion konzentrieren Teilnahme an interessanten jährlichen Projekten mit Fokus auf Wartung und kontinuierlichem organisatorischem Wachstum Fähigkeiten, Qualifikationen und Interessen, die Sie für diese Rolle benötigen: Du beherrschst sowohl Deutsch als auch Englisch schriftlich und mündlich Du befindest dich in Frankreich/Paris und interessierst dich für ein hybrides Arbeitsformat Du hast mindestens 1 Jahr Erfahrung im Bereich Business Development, Vertrieb oder einer relevanten kundenorientierten/vertriebsorientierten Gelegenheit Du bist ein echter Teamplayer Du hast eine Leidenschaft für die Entwicklung in der SaaS/Software-Branche und eine Affinität zu technischen Produkten Du bist energiegeladen, innovativ und arbeitest proaktiv in einem schnellen Tempo Du hast eine unternehmerische Denkweise und kannst leicht zwischen praktischen und strategischen Aufgaben wechseln Was erwartet dich? Wettbewerbsfähiges Gehaltspaket entsprechend dem Marktwert Essensgutscheine, private Krankenversicherung & Transportzuschuss Dynamisches Team und Büroausstattung im Herzen von Paris Vollzeit- und Langzeitvertrag Flexibles hybrides Arbeitsformat  Flexible Karriereentwicklungsmöglichkeiten sowohl im Vertrieb als auch im Projektmanagement im internationalen Rahmen

Hey tech enthusiast! Ready to make waves in the world of sales? Our client, an innovative start-up focused on fintech and a pioneer in the SaaS industry, is on the lookout for a dynamic German-speaking Business Developer to join their team as they conquer the DACH market.  Your responsibilities and impact working as a Development Representative:  Being responsible for generating new business opportunities through active prospecting Identifying and qualifying prospects and decider-makers in the targeted companies Acquisition, monitoring, and active development of the client portfolio Managing the full sales cycle from lead generation to final negotiations  Working closely together with the international sales teams focused on international expansion  Participating in interesting annual projects focusing on the maintenance and continuous organizational growth   Skills, qualifications, and interests you need to succeed in this role: You are fluent in both German and English both in written and verbal You are located in France/Paris and interested in a hybrid working format  You have min. 1 year of experience in Business Development, Sales, or any relevant Client-Facing/Sales opportunity You are a real team player You are energetic, innovative, and working proactively at a fast pace You have an entrepreneurial mindset and can easily switch between hands-on and strategic tasks What's in it for you? Annual salary package ranging between 34-38K + 10K OTE Meal vouchers, Private health insurance & Transportation allowance  Dynamic team and office facilities in the heart of Paris  Full-time and long-term contract  Flexible hybrid working format Flexible Career progression opportunities in both Sales and Project Management on an international scale 

Ben je op zoek naar een positie die je helpt meer te leren over de optieksector? Vind je het leuk om individuele klanten te ondersteunen bij hun bestellingen? Als je gedijt in een dynamische, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, hebben we een leuke kans voor je in Valencia, Spanje! Jouw verantwoordelijkheden en impact als Klantenservice Medewerker zullen zijn: Ondersteuning bieden aan B2C-klanten voornamelijk via e-mail en chat, maar ook telefoon Voortdurend brainstormen met je collega's om de klantbeleving te verbeteren Probleemoplossing, innovatie en verandermanagement maken deel uit van het dagelijkse werk Betalingsvragen van kopers afhandelen via verschillende platforms Verantwoordelijk voor Trustpilot-beoordelingen en verbetering van de algehele NPS van het bedrijf door uitstekende service In kaart brengen en verbeteren van bedrijfsprocessen om de klantreis en tevredenheid te verbeteren Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie: Vaardigheid in de Nederlandse taal op een moedertaalniveau en een C1-niveau in de Engelse taal Bekwaamheid in het gebruik van computers Uitstekende communicatieve vaardigheden Je bent proactief en oplossingsgericht Je hebt interesse in het werken in een ambitieus team Wat zit er in voor jou? Gratis Spaanse lessen Gratis lunch en ontbijt op kantoor Gezellige vrijdagavondborrels Fitness bootcamps om fit en actief te blijven Mindfulness lessen Werk bij een tech-startup waar je kunt groeien en ruimte is voor jouw ideeën Verbeter je professionele vaardigheden: communicatie, innovatie en implementatie van nieuwe technologie Een internationale werkomgeving met 20+ nationaliteiten. Jouw Toekomstige Bedrijf: Gevestigd in Valencia, wacht een verfrissende start-upomgeving op je om je professionele carrière te bevorderen. Dit contactcenter besteedt klantenserviceafdelingen niet uit, maar ondersteunt eerder co-scaling van start-ups. Je zult profiteren van de geweldige sfeer en kansen om te groeien. Voel je vrij om onze andere kansen op onze website te bekijken of stuur ons je cv om overwogen te worden voor andere projecten of toekomstige jobs.

Ben je op zoek naar een positie die je helpt meer te leren over de fintech sector? Vind je het leuk om B2B-klanten te ondersteunen bij hun missie om hun financiële toekomst te plannen? Als je gedijt in een snel veranderende, klantgerichte omgeving en uitstekende communicatieve vaardigheden hebt, hebben we een spannende kans voor je in Valencia, Spanje! Jouw verantwoordelijkheden en impact als Technisch Support Specialist voor de fintech industrie zullen zijn: Ondersteuning bieden aan B2B-klanten voornamelijk via e-mail en chat, maar ook telefoon Voortdurend brainstormen met je collega's om de klantbeleving te verbeteren Probleemoplossing, innovatie en verandermanagement maken deel uit van het dagelijkse werk Betalingsvragen van verkopers en kopers afhandelen via verschillende clientplatforms Verantwoordelijk voor Trustpilot-beoordelingen en verbetering van de algehele NPS van het bedrijf door uitstekende service In kaart brengen en verbeteren van bedrijfsprocessen om de klantreis en tevredenheid te verbeteren Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie: Vaardigheid in de Nederlandse taal op een moedertaalniveau en een C1-niveau in de Engelse taal Bekwaamheid in het gebruik van computers Uitstekende communicatieve vaardigheden Je bent proactief en oplossingsgericht Je hebt interesse in het werken in een ambitieus team Wat zit er in voor jou? Gratis Spaanse lessen Gratis lunch en ontbijt op kantoor Gezellige vrijdagavondborrels Fitness bootcamps om fit en actief te blijven Mindfulness lessen Werk bij een tech-startup waar je kunt groeien en ruimte is voor jouw ideeën Verbeter je professionele vaardigheden: communicatie, innovatie en implementatie van nieuwe technologie Een internationale werkomgeving met 20+ nationaliteiten. Jouw Toekomstige Bedrijf: Gevestigd in Valencia, wacht een verfrissende start-upomgeving op je om je professionele carrière te bevorderen. Dit contactcenter besteedt klantenserviceafdelingen niet uit, maar ondersteunt eerder co-scaling van start-ups. Je zult profiteren van de geweldige sfeer en kansen om te groeien. Voel je vrij om onze andere kansen op onze website te bekijken of stuur ons je cv om overwogen te worden voor andere projecten of toekomstige jobs.

Are you on the lookout for a position that allows you to delve deeper into the optics sector? Do you have a passion for assisting individual customers with their optical needs? If you thrive in a dynamic, customer-centric environment and possess excellent communication skills, we have an exciting opportunity for you in Valencia, Spain! Your responsibilities and impact as a Customer Specialist will be: Support B2C customers mainly over e mail and chat, but also phone Constantly brainstorm with your colleagues to improve the Customer Experience Troubleshooting, innovation, and change management are part of the daily business Control and handle payment inquiries from sellers and buyers through various client platforms Responsible for Trustpilot reviews improving overall company NPS through excellent service Flagging and escalation of customer queries and coming up with suitable solutions Mapping and improving business processes to enhance customer journey and satisfaction Skills, qualifications, and interests you need to succeed in this role: Proficiency in the Dutch language at a native speaking level and a C1 level in the English language Minimum MBO4 diploma Competency in using computers Excellent communication skills You are proactive and solution-oriented You are interested in working in an ambitious team What's in it for you? Yearly gross salary of €18.000 Free Spanish classes Great Friday evening drinks Fitness bootcamps to stay fit and active Mindfulness classes Improve your professional skills: communication, innovation, and implementation of new technology Free lunch and breakfast at the office An international, close working environment with 24 nationalities Your Future Company: Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.  Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

Are you looking for a position that will help you learn more about the fintech sector? Do you enjoy supporting B2B clients on their mission to plan their financial future? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain! Your responsibilities and impact as a Customer Specialist for fintech Industry will be: Support B2B customers mainly over e mail and chat, but also phone Constantly brainstorm with your colleagues to improve the Customer Experience Troubleshooting, innovation, and change management are part of the daily business Control and handle payment inquiries from sellers and buyers through various client platforms Responsible for Trustpilot reviews improving overall company NPS through excellent service Flagging and escalation of customer queries and coming up with suitable solutions Mapping and improving business processes to enhance customer journey and satisfaction Skills, qualifications, and interests you need to succeed in this role: Proficiency in the Dutch language at a native speaking level and a C1 level in the English language Competency in using computers Excellent communication skills You are proactive and solution-oriented You are interested in working in an ambitious team What’s in it for you? Spanish classes Great Friday evening drinks Fitness bootcamps to stay fit and active Mindfulness classes Work at a tech startup where you can develop and there is room for your ideas Improve your professional skills: communication, innovation, and implementation of new technology Free lunch and breakfast at the office An international working environment with 20+ nationalities Your Future Company: Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.  Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

Ontdek de perfecte balans tussen werk en genieten van de zon op afstand als zakelijk klantenservicemedewerker voor een transactionele betalingsdienst. Ben je vloeiend in het Nederlands en droom je van een werkomgeving op afstand op adembenemende Griekse bestemmingen zoals Athene? Dan is deze kans voor jou! Jouw verantwoordelijkheden en impact als B2B Klantenservicemedewerker zullen zijn: Beheren van financiële transacties, inclusief terugbetalingen, handmatige kosten en betalingsvragen Faciliteren van het aanmeldingsproces voor nieuwe B2B-klanten Bijwerken en onderhouden van handelaarsinformatie in onze database Beantwoorden van vragen van handelaren over de financiële status van hun POS-account bij Worldline Tijdige en professionele klantenservice bieden via e-mail en telefoon Zorgen voor uitstekende servicekwaliteit en hoge klanttevredenheid Omgaan met een huidig gemiddeld belvolume van ongeveer 5%, met af en toe ondersteuning tijdens periodes van beloverloop Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie: Sterke vaardigheid in financiële transacties en betalingsverwerking Uitstekende klantenservice- en communicatievaardigheden Detailgericht met nauwkeurigheid in gegevensinvoer en registratie In staat om belvolume te verwerken en te helpen tijdens piekperiodes Interesse in het bieden van uitzonderlijke klantenservice Passie voor het oplossen van financiële vragen en het helpen van handelaren Enthousiasme voor het leren en aanpassen aan nieuwe systemen of processen Wat bieden wij jou? Een fulltime baan, 40 uur per week Hulp bij een visum als je er geen hebt Competitief salaris: €1350 bruto + €135 maandelijkse bonus op basis van KPI's Werkrooster: Maandag tot en met vrijdag: 09:00 tot 21:00 uur; Zaterdag: 10:00 tot 19:00 uur (afhankelijk van het project) Verhuispakket met 4 weken in een Airbnb Volledig betaalde training en vergoeding van je vliegticket bij het eerste salaris Particuliere ziektekostenverzekering met tandheelkundige zorg Werken in een warm land tijdens de winter Een bedrijf dat je niet alleen een baan biedt, maar een volledige ervaring in het buitenland :) Jouw toekomstige bedrijf: 2 Franse ondernemers richtten in 2000 een startup op en vandaag leiden ze een wereldwijd merk. Hun groei en oplossingsgerichte diensten worden erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waarmee ze nu samenwerken. Ze zijn een van de grootste internationale aanbieders van klantbelevingsoplossingen met meer dan 75.000 meertalige werknemers in meer dan 50 landen over de hele wereld en ze zijn op zoek naar nieuwe leden om zich bij hen aan te sluiten in hun reis in hun Griekse hub. Voel je vrij om onze andere mogelijkheden voor Nederlandstalige starters te bekijken of stuur ons je cv om overwogen te worden voor andere projecten of toekomstige kansen.

Êtes-vous une personne empathique et compréhensive, soucieuse de contribuer à une excellente satisfaction client ? Possédez-vous une maîtrise écrite irréprochable du français afin de répondre de la meilleure manière aux demandes des clients par mail et chat? Parfait, alors ce projet et cette compagnie sont faits pour vous ! Vos responsabilités et votre impact en tant que Conseiller Clientèle seront les suivants : Accompagner et répondre aux demandes des clients uniquement par mail et chat Identifier les problèmes et fournir des solutions tout en maintenant un haut niveau de satisfaction client Enregistrer les données dans le CRM Faire preuve d'esprit d'équipe et contribuer à la réussite de l'équipe et du projet Compétences, expériences et intérêts dont vous avez besoin pour réussir dans ce rôle : Excellente communication écrite en français Connaissance de la valeur et de l'impact d'une expérience client de haute qualité Faire preuve d'empathie, de compréhension et de professionnalisme lors des échanges avec les clients La maîtrise de l'anglais est un plus mais n'est pas obligatoire Un intérêt pour le monde des jeux en ligne est un plus mais n'est pas obligatoire Résider à Barcelone et avoir un NIE valide Poste à pourvoir dès que possible Quels sont les avantages pour vous ? Type de contrat: contrat permanent avec une période d'essai de 3 mois Horaires de travail en équipes tournantes, entre 9h et 22h, du lundi au dimanche, avec seulement 4 jours de travail consécutifs Salaire annuel brut de 22 200€ Lieu de travail : centre-ville de Barcelone avec terrasse et open space Possibilités d'évolution de carrière au sein de l'entreprise Votre future compagnie : Cette agence, située à Barcelone, a été créée dans le but de fournir une assistance et un soutien aux entreprises dans leurs besoins en support client. Actuellement, ils sont ravis d'accueillir de nouveaux passionnés de la relation client au sein de leur équipe, en plein cœur de Barcelone.

Are you passionate about providing top-notch customer support? Do you thrive in a fast-paced environment, skilled at managing customer inquiries with precision and care? We have an exciting opportunity for a Technical Advisor within a leading electronics company specializing in TV and audio entertainment. Your responsibilities and impact as a B2B Customer Service Representative will be: Managing financial transactions, including refunds, manual charges, and payment inquiries Facilitating the onboarding process for new B2B customers Updating and maintaining merchant information in our Database Addressing merchant inquiries about their POS account financial status with Worldline Providing timely and professional customer service via email and phone Ensuring excellent service standards and high customer satisfaction levels Handling a current average call volume of approximately 5%, with occasional support during call overflow periods Skills, qualifications and interests you need to succeed in this role: Strong proficiency in financial transactions and payment processing Excellent customer service and communication skills Detail-oriented with accuracy in data entry and record-keeping Capability to handle call volume and assist during overflow periods Interest in providing exceptional customer service Passion for resolving financial inquiries and assisting merchants Enthusiasm for learning and adapting to new systems or processes What’s in it for you? A full-time job, 40 hours a week Help with a visa if you don't have one Competitive Salary: €1350 gross + €135 monthly bonus based on KPIs Work Schedule: Monday to Friday: 09:00 to 21:00; Saturday: 10:00 to 19:00 (depending on the project) Relocation package with 4 weeks in an Airbnb Fully paid training and reimbursement of your flight ticket within the first salary Private health insurance with dental care Working a warm country during the winter A company that offers you not just a job, but a full experience abroad :) Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Greek hub. Feel free to check our other opportunities for entry-level Dutch speakers or send us your CV to be considered for other projects or future opportunities.

++ Please apply only if you hold EU citizenship or valid permanent work permit for Portugal ++ Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a job opportunity in a dynamic and multicultural environment? This is what you will find here!  Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. Your responsibilities and impact as a Customer Advisor will be: Assisting Bank Customers with support queries Offering comprehensive details about the products and services. Addressing customer inquiries and resolving uncertainties promptly Promoting a positive brand experience through a cheerful attitude Ensuring exceptional customer service during flexible shifts. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Skills, experiences and interests you need to succeed in this role: A native level of Turkish and a good level of English Affection with the Bank Sector Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6-month contract, renewable Working hours: Monday to Friday, from 6AM to 7PM, 8 hours/day, 1 hour lunch break, full-time on rotating shifts Salary conditions (*) – 2 options: 1.    Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience) 2.    Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)For international candidates: Reimbursement of your initial flight expenses Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities in Portugal, or send us your CV to be considered for other projects or future opportunities.

Ontdek de perfecte balans tussen werken en genieten van de zon op afstand als Klantenservice voor een bekend sieraden merk. Ben jij vloeiend in het Nederlands en droom je van een remote werkomgeving in adembenemende Griekse bestemmingen zoals Athene? Dan is deze kans voor jou! Jouw verantwoordelijkheden en impact als Specialist Klantenservice voor Sieraden zullen zijn: Helpen bij klantvragen via verschillende kanalen, waaronder telefoon en e-mails Taken uitvoeren zoals upselling van bestellingen, problemen oplossen, beheren van frauduleuze bestellingen en efficiënt verwerken van retouren Klanten proactief informeren over beschikbare promoties en kortingen om hun winkelervaring te verbeteren Zorgen voor en deelnemen aan het succes van de afdeling Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze rol: Je bent een native Nederlandssprekende met uitstekend Engels (C1-niveau) Je bent klant- en kwaliteitsgericht Je bent zeer betrouwbaar, flexibel en aanpasbaar Je hebt sterke probleemoplossende vaardigheden en kunt problemen oplossen Je staat open om te werken en te leven in een zeer multiculturele omgeving Wat bieden we jou? Een fulltime baan, 40 uur per week, 8 uur per dag Mogelijkheid om vanuit Griekenland thuis te werken Salaris: 14 salarissen per jaar x 1.200€ bruto per maand + tot 100€ bonus per maand Huisvestingstoelage: 125€ bruto huisvestingsbonus per maand (alleen gedurende het eerste werkjaar) Extra 80€ bruto per maand voor de eerste 12 maanden vanaf je aanstellingsdatum Rooster: van maandag tot zondag, van 08:00 tot 21:00 uur (afwisselend) Een gecertificeerd bedrijf voor kwaliteitsbeheer Een multiculturele omgeving: meer dan 8.000 gepassioneerde mensen uit +90 landen die samenwerken Een bedrijf dat je niet alleen een baan biedt, maar een volledige buitenlandse ervaring! Een erkende opleiding gegeven door de grootste merken Een compleet relocatiepakket voor kandidaten woonachtig in Nederland inclusief: Vliegticket naar Athene Hotelaccommodatie voor 4 weken inclusief ontbijt Hulp bij het vinden van een appartement + makelaarskosten betaald door het bedrijf Andere voordelen: vouchers, kortingen, gratis Griekse lessen, evenementen, uitjes en feestjes het hele jaar door Jouw toekomstige bedrijf: Gevestigd in Athene, vind je een bedrijf dat voor je zorgt op het gebied van loopbaanontwikkeling, taalvaardigheden, huisvesting en sociale integratie. Je potentiële nieuwe werkgever is een multinationale organisatie die erkend is als een van de beste bedrijven ter wereld op het gebied van verkoop en klantenservice-oplossingen. Ben jij klaar om een toegevoegde waarde te zijn voor hun internationale team, inclusief talenten uit meer dan 80 nationaliteiten over de hele wereld? Omdat ze naar jou op zoek zijn! Past dit project niet helemaal bij jou? Kijk gerust naar andere mogelijkheden op onze website of stuur ons je CV om overwogen te worden voor andere projecten of toekomstige kansen.

You are ready to show your fashion expertise? A big sportswear brand is looking for support for their customer service team. Be responsible for the needs of the customers and find the best solution to make them happy again. You appreciate the quality of products and services. Do you know what makes the difference? Show this in the contact with customers and try to keep their satisfaction.  Your responsibilities and impact as an a Sports Retail Customer Service Agent will be: Being a mentor to consumers in different fields (there are several projects) Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media; Identify new business opportunties by cross and upselling Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience; Being in contact with other departments and redirecting related cases and issues to related departments. Is customer service a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Skills, qualifications and interests you need to succeed in this role: Speaking a native level of French and at least a B2 level in English Knowing the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Enjoy being energetic, innovative and working proactively at a fast pace Getting excited about intercultural communication and the expatriate lifestyle Are already living in or willing to relocate to Lisbon for an international career and life experience. What’s in it for you? Type of Contract: 12 months contract (renewable) Working Hours: 40h/week; 5 days/week in rotative shifts from Mon-Sat from 7 AM to 10 PM Training fully paid (approx. 3 weeks) Salary Conditions(*): 1100€ gross/month + 150€ gross/month performance bonus + meal vouchers (7€/work day) Extra Perks: Private health insurance from day 1 International environment with team building events etc Relocation Package  Your Future Company: This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon. Is this project not the best fit for you? Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities.