Customer Service

Are you looking for a stable, long-term in-house role with real career growth?   If this sounds like you, this opportunity in Lisbon could be your next step. We are looking for German native speakers with fluent English who already have experience in customer service and are based in Lisbon. This is an in-house, long-term position in a premium and hospitality-oriented customer service environment, offering stability, quality-driven interactions, and clear growth opportunities within the company. This role is ideal for candidates who want to move away from high-pressure BPO structures and into a more sustainable, people-focused customer service setup.   Your responsibilities: You will be responsible for delivering high-quality customer support to a premium customer base, ensuring an excellent service experience across multiple channels.   Your tasks will include: Handling customer inquiries via phone, email, WhatsApp, and other written channels Providing personalized and solution-oriented support rather than high-volume call handling Managing customer requests, questions, and follow-ups with attention to detail Representing the brand in a professional and service-oriented manner Collaborating with internal teams to resolve complex cases when needed   Your profile: German native speaker with fluent English At least one year of experience in customer service Already based in Lisbon and in possession of a valid NIF number Comfortable handling phone and written communication without a high-pressure call-center pace Interested in a long-term, stable in-house role Motivated to grow professionally and take on more responsibility over time   What is offered Permanent contract with a long-term perspective Hybrid working model based in Lisbon Competitive salary starting from 20,000 euros gross per year or higher, depending on experience Meal vouchers Transport allowance Bonus system Private health insurance Additional benefits depending on the employer Most importantly, this is an in-house position with real career progression. High performers can grow into more senior roles with increased responsibility and higher salary levels over time.   Interested? This is an active opportunity, not just a talent pool. If you are ready to leave the BPO world behind and build a long-term career in a premium customer service environment, we would like to hear from you. You are also welcome to share this opportunity with friends or family members who might be interested in a stable in-house customer service role in Lisbon.

Une livraison de fleurs à New York, une réservation dans un restaurant renommé ou tout simplement la commande d’un taxi… En tant que Concierge, vous prenez en charge les demandes de Membres Premium et construisez avec eux une relation de confiance durable, basée sur un service personnalisé et de haute qualité. Vos missions Au sein d’un environnement exigeant et orienté excellence, vous serez en charge de répondre à une grande variété de demandes, notamment : Réservations de restaurants, taxis et prestations de mobilité Organisation de voyages et réservation de billets d’avion Assistance liée à l’assurance ou aux services de paiement Conseils personnalisés, recommandations lifestyle et suggestions sur mesure Curieux(se), réactif(ve) et ingénieux(se), vous saurez proposer des solutions adaptées à chaque situation afin d’offrir une expérience unique et premium à chaque membre. Vous incarnerez les standards élevés du service de conciergerie haut de gamme en : Gérant la relation client par téléphone et canaux digitaux Anticipant les besoins et les attentes des membres Allant au-delà des demandes initiales pour surprendre positivement Garantissant un haut niveau de qualité, de rigueur et de fiabilité Identifiant précisément les besoins clients et formulant des recommandations pertinentes dans les délais impartis Assurant un suivi rigoureux des demandes via les outils internes (CRM, systèmes de ticketing) Votre profil Excellente maîtrise du français, à l’oral comme à l’écrit Anglais courant indispensable Une troisième langue (espagnol, allemand ou italien) est un atout Très bonnes qualités relationnelles : écoute, courtoisie, sens du service Sens aigu du détail et de la satisfaction client Capacité à gérer plusieurs demandes simultanément avec organisation et autonomie Aisance avec les outils informatiques et bureautiques (Office, CRM) Expérience souhaitée Niveau minimum : BTS ou équivalent Une première expérience dans le voyage, l’hôtellerie, le luxe ou le service client premium est un plus Réactivité, empathie et persévérance Goût du travail en équipe dans un environnement exigeant et multiculturel Conditions du poste  CDI à pourvoir dès que possible à Paris Horaires : du lundi au dimanche, entre 7h et 22h (planning en rotation) Environnement de travail moderne et stimulant Équipe dynamique, bienveillante et orientée excellence Tickets restaurant pris en charge à 60 % Remboursement Navigo à 75 % et forfait mobilité durable 2 jours de télétravail par semaine après 6 mois d’ancienneté Entreprise engagée en faveur de la diversité et de l’inclusion

Are you passionate about delivering outstanding service and building trusted relationships with demanding clients? Do you enjoy handling a wide variety of requests, from the simplest to the most exceptional, while maintaining a calm, elegant, and solution-oriented approach?   This is an excellent opportunity to join a well-established, international in-house company based in the heart of Paris. You will support Premium Members through high-end concierge services, becoming a trusted point of contact for clients who expect excellence at every interaction.   Our client is a global reference in premium concierge and lifestyle management services, working in close partnership with leading luxury, lifestyle, and financial brands. The company places people at the center of everything it does, offering a structured environment, strong internal culture, and long-term career development opportunities within an international group. The Role As a French Speaking Generalist Concierge, you will be the first point of contact for Premium Members, handling a wide range of lifestyle-related requests while delivering a consistently high standard of service. Your responsibilities will include: Acting as the first telephone point of contact for Premium Members Managing and coordinating client requests, from everyday needs to unique, tailor-made experiences Identifying client needs and providing personalized advice and recommendations within agreed timelines Handling member requests related to payment solutions and insurance topics Anticipating client expectations and consistently going beyond their expectations Working closely within a demanding and dynamic team focused on service excellence What You Bring to the Role Native or near-native level of French and conversational English A minimum education level equivalent to a BTS Previous experience in customer service, hospitality, travel, tourism, or premium service environments Excellent communication and interpersonal skills with a strong service-driven mindset A proactive, empathetic, and solution-oriented attitude Strong organizational skills and the ability to manage multiple requests simultaneously Confidence using digital tools and standard office software What’s in It for You Permanent CDI contract (35 hours per week) Continuous working hours within a shift range between 7:00 and 22:00 Position based in Paris, in the lively Marais district Hybrid work model with 2 days of remote work per week Comprehensive onboarding and ongoing professional training Long-term career development opportunities within an international group Modern offices in central Paris with exceptional working conditions 60% coverage of meal vouchers 75% reimbursement of public transport (Navigo) and sustainable mobility package A friendly, inclusive, and supportive work environment with regular team events An employer committed to diversity, inclusion, and equal opportunities If the world of premium service appeals to you and you are driven by client satisfaction, this role offers the chance to grow within a high-end, people-focused environment where quality truly matters.

Join a fast-growing, high-end service environment delivering premium concierge and customer care solutions to an exclusive international clientele. As a Junior Concierge Manager, you will play a key role in supervising, supporting, and developing a team of Concierge Advisors, while ensuring outstanding service quality, operational performance, and team cohesion in a demanding luxury-oriented setting.   Start date: ASAP Location: Lisbon Your Responsibilities As part of the operations team, you will be responsible for the day-to-day supervision and development of a concierge team. Your main responsibilities will include: Leading, coaching, and supporting a team of Concierge Advisors in their daily activities Ensuring the achievement of team objectives (SLA, QoS, customer satisfaction, response relevance, and turnaround times) Monitoring service quality, productivity, and adherence to internal procedures and service standards Overseeing and following up on ongoing client requests and complex cases Participating in recruitment, onboarding, training, and integration of new team members Tracking HR-related indicators (attendance, scheduling, performance, training needs) Managing daily activity monitoring (breaks, workload distribution, urgent requests, coaching, prioritisation) Supporting the resolution of customer dissatisfaction and contributing to a positive team dynamic Ensuring smooth communication between teams and management Identifying, reporting, and following up on any operational or technical issues related to tools or systems You will join a demanding and dynamic environment, focused on delivering service that meets the highest standards of the premium and luxury sector. Your Profile The ideal candidate will: Have a first successful experience in team management or coordination, ideally within concierge services, premium customer service, hospitality, or travel Demonstrate strong organisational and interpersonal skills Show leadership, active listening, and a strong customer service mindset Be rigorous, proactive, and results-driven Be fluent in French (native or near-native level) and English, both written and spoken Be comfortable using Microsoft Office tools Enjoy working in a fast-paced, international, and multicultural environment Working Conditions Permanent contract with a 3-month probation period Full-time role, Monday to Sunday, between 7:00 and 22:00, based on rotating schedules Modern office environment located in central Lisbon Immediate start (March 2nd latest) 23,100€ gross yearly + 698€ quarterly bonus + 1,000€ yearly bonus on targets

Are you detail-oriented, reliable, and motivated to contribute to a safe online environment? In this role as aContent Moderator, you will support a well-known streaming service by reviewing and categorising advertising content, ensuring it meets quality standards and platform guidelines.   This is an office-based position, ideal for candidates who enjoy structured tasks and working with clear procedures. Your responsibilities Review and revise online advertisements displayed on a streaming platform Identify, label, or remove inappropriate or non-compliant content Work with different ad formats such as videos, images, and written copy Categorise content accurately to streamline daily moderation tasks Follow internal policies and quality guidelines consistently Your profile You have a native level of Dutch and a proficient level of English Strong attention to detail and ability to work with repetitive tasks Good judgement and responsibility when handling sensitive content Comfortable working with digital platforms and online media Ability to follow clear rules, procedures, and deadlines Team-oriented mindset with a professional attitude EU citizenship or valid work permit for the country of employment What’s in it for you Monthly salary: 1,100 € Bonus system: up to 60 € per month based on performance Meal allowance: 7.63 € per workday, paid via meal card (net) Transport allowance: 60 € per month (gross) Relocation package for international candidates Stable office-based role with training provided Opportunity to work for a global streaming service and gain experience in content moderation Why join this role You will play an important part in maintaining a high-quality advertising experience for millions of users, while building valuable experience in the digital and tech industry.

Looking for an entry-level customer service role in an international environment? In this position, you’ll support premium membership customers, helping them with account and platform-related questions via phone, chat, and email.   No advanced technical background is required — you’ll receive full training and work with clear guidelines to help customers quickly and confidently. What you’ll be doing Answer customer questions via phone, email, and chat Identify customer issues and guide them to the right solution Help with common account-related topics Support customers with video playback or upload issues Document each interaction clearly and accurately Categorize cases and flag recurring issues or potential bugs What we’re looking for Native-level Dutch and good English (B2 minimum) Clear communication skills and a friendly approach Comfortable using digital platforms and basic troubleshooting tools Willingness to learn and follow structured processes EU citizenship or a valid Portuguese residence permit Working hours Monday to Saturday, can be scheduled between 08:00 and 20:00 (Portuguese time) Sunday off + one rotating day during the week What’s in it for you Base salary: 1,100€ x 14 months Bonuses up to 200€ per month (complexity + performance) Meal allowance of 7.23€ per working day Transport allowance: 60€ per month Fixed-term contract with yearly renewal Health insurance and dental plan after 6 months Relocation support for candidates living outside Portugal Paid training and clear career progression opportunities Your future company You’ll join a well-established international company supporting premium digital services worldwide. The Lisbon office offers a multicultural setting, structured onboarding, and long-term growth opportunities — even for candidates starting their career.   Ready to get started in customer service while living in Lisbon? Apply now and take your first step into an international career.

You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?  Your responsibilities and impact as Technical Support for Smart Home Devices will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team Skills, qualifications and interests you need to succeed in this role: You are a native Italian speaker (this is a must!) + a good level of English  You have experience in technical troubleshooting (1 year mandatory!) You are motivated and committed to your work You have no troubles with writing in French You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus What’s in it for you? CDI - 3 months of trial period Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Do you enjoy helping people and solving problems along the way? A leading global automotive and transportation organization is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support users of a well-known commercial vehicle and mobility services platform, assisting them with service requests, account-related questions, and vehicle- or order-related inquiries. You will play a key role in ensuring customers receive clear, efficient, and reliable support throughout their service journey. Join an international and fast-paced environment where customer experience is at the heart of everything, and where your support helps customers feel confident and well taken care of. ​ What you will be doing • Managing incoming customer interactions via phone, chat, and email • Assisting customers with service requests, order updates, modifications, and billing-related questions • Supporting users with account access and profile-related inquiries • Providing accurate information about services, policies, and operational procedures • Handling customer concerns in a professional, solution-oriented, and empathetic manner • Ensuring a high level of customer satisfaction by delivering timely and clear support ​ Job requirements • Fluency in Danish and English, both written and spoken • Strong communication skills and a service-oriented mindset • Good problem-solving abilities and attention to detail • Ability to stay calm and professional when dealing with time-sensitive or complex situations • Previous experience in customer support, automotive services, logistics, or technical support is considered an advantage • Interest in automotive, transportation, or digital service platforms is a plus ​ What is offered • Competitive monthly salary plus two additional salaries per year • Relocation package including flights and accommodation • Referral program with attractive bonuses for recommending friends • Private health care benefits and access to various discounts • Comprehensive paid training delivered by certified instructors • Engaging company events, community initiatives, and social responsibility projects • Free online Greek language courses • Modern offices with comfortable break areas and a positive working atmosphere • Employment with a Great Place to Work–Certified company that values diversity and inclusion ​ This role offers an excellent opportunity to build an international career within a global automotive technology environment, develop valuable customer service skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.

Do you enjoy helping people and solving issues?  An international customer support team in Greece is hiring Danish-speaking Customer Support Specialists to assist users of one of the world’s most widely used social platforms. In this role, you’ll support users with account access, privacy and security questions, page/profile troubleshooting, and general technical guidance. You’ll be the person who brings clarity, reassurance, and solutions — especially when situations feel urgent or sensitive. Your day-to-day Handling inbound requests via phone, chat, and email Supporting users with login and account access issues Assisting with privacy, security, and account safety topics Guiding users through settings, troubleshooting, and platform features Managing reports and concerns in a calm, clear, and empathetic way Ensuring every user receives accurate and consistent support What you bring Fluent Danish and good English, written and spoken Strong communication skills and a service-driven mindset Confidence handling sensitive topics professionally Great attention to detail and problem-solving skills Customer support experience is a plus, but not required Basic technical understanding and willingness to learn What’s in it for you Competitive monthly salary plus two additional salaries per year Relocation support including flight tickets and accommodation (if moving to Greece) Private health insurance and employee discounts Paid training delivered by certified instructors Referral program with attractive bonuses Free online Greek language courses Engaging team events and community initiatives Employment with a Great Place to Work–Certified company that values diversity and inclusion If you’re ready to grow your international career and work in a supportive, fast-paced environment, this is your chance.

Do you enjoy helping people plan unforgettable trips and solving problems along the way? A leading global online travel platform is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support users of a well-known accommodation and travel booking platform, assisting them with reservations, account-related questions, and travel-related inquiries. You will play a key role in ensuring customers receive clear, efficient, and reliable support throughout their booking journey. Join an international and fast-paced environment where customer experience is at the heart of everything, and where your support helps travelers feel confident and well taken care of. What you will be doing • Managing incoming customer interactions via phone, chat, and email • Assisting customers with bookings, modifications, cancellations, and payment-related questions • Supporting users with account access and profile-related inquiries • Providing accurate information about reservations, policies, and travel-related procedures • Handling customer concerns in a professional, solution-oriented, and empathetic manner • Ensuring a high level of customer satisfaction by delivering timely and clear support Job requirements • Fluency in Danish and English, both written and spoken • Strong communication skills and a service-oriented mindset • Good problem-solving abilities and attention to detail • Ability to stay calm and professional when dealing with time-sensitive or complex situations • Previous experience in customer support, hospitality, or travel services is considered an advantage • Interest in travel, tourism, or online platforms is a plus What is offered • Competitive monthly salary plus two additional salaries per year • Relocation package including flights and accomodation • Referral program with attractive bonuses for recommending friends • Private health care benefits and access to various discounts • Comprehensive paid training delivered by certified instructors • Engaging company events, community initiatives, and social responsibility projects • Free online Greek language courses • Modern offices with comfortable break areas and a positive working atmosphere • Employment with a Great Place to Work–Certified company that values diversity and inclusion This role offers an excellent opportunity to build an international career within a global travel technology environment, develop valuable customer service skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.

Do you have a passion for digital entertainment and enjoy helping people get the best out of their online experiences? A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece. In this role, you will support subscribers of a world-renowned streaming platform, assisting them with account-related questions, subscription management, and technical issues. You will be a key point of contact, ensuring users enjoy seamless access to their favorite movies, series, and exclusive content. Join an international and dynamic environment where entertainment, technology, and customer experience come together, and where your support directly enhances how people enjoy their everyday entertainment. What you will be doing • Managing incoming customer interactions via phone, chat, and email • Assisting users with account setup, login issues, and subscription management • Supporting customers with streaming, playback, and app-related technical issues across different devices • Providing clear information about subscriptions, billing, promotions, and platform features • Handling customer inquiries in a professional, friendly, and solution-oriented manner • Ensuring a high level of customer satisfaction by delivering accurate and empathetic support Job requirements • Fluency in Swedish and English, both written and spoken • Strong communication skills and a customer-focused mindset • Good problem-solving abilities and digital confidence • Ability to remain calm and professional when handling customer concerns • Previous experience in customer support, technical support, or digital services is considered an advantage • Interest in streaming platforms, digital media, or online entertainment is a plus What is offered • Competitive monthly salary plus two additional salaries per year • Relocation package including flights and accomodation • Referral program with attractive bonuses for recommending friends • Private health care benefits and access to various discounts • Comprehensive paid training delivered by certified instructors • Engaging company events, community initiatives, and social responsibility projects • Free online Greek language courses • Modern offices with comfortable break areas and a positive working atmosphere • Employment with a Great Place to Work–Certified company that values diversity and inclusion This role offers an excellent opportunity to build an international career within a global digital entertainment environment, develop transferable customer experience skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.

Do you have a passion for digital entertainment and enjoy helping people get the best out of their online experiences? A leading global streaming service is looking for enthusiastic Customer Support Specialists to join its team in Greece. In this role, you will support subscribers of a world-renowned streaming platform, assisting them with account-related questions, subscription management, and technical issues. You will be a key point of contact, ensuring users enjoy seamless access to their favorite movies, series, and exclusive content. Join an international and dynamic environment where entertainment, technology, and customer experience come together, and where your support directly enhances how people enjoy their everyday entertainment. What you will be doing • Managing incoming customer interactions via phone, chat, and email • Assisting users with account setup, login issues, and subscription management • Supporting customers with streaming, playback, and app-related technical issues across different devices • Providing clear information about subscriptions, billing, promotions, and platform features • Handling customer inquiries in a professional, friendly, and solution-oriented manner • Ensuring a high level of customer satisfaction by delivering accurate and empathetic support Job requirements • Fluency in Danish and English, both written and spoken • Strong communication skills and a customer-focused mindset • Good problem-solving abilities and digital confidence • Ability to remain calm and professional when handling customer concerns • Previous experience in customer support, technical support, or digital services is considered an advantage • Interest in streaming platforms, digital media, or online entertainment is a plus What is offered • Competitive monthly salary plus two additional salaries per year • Relocation package including flights and accomodation • Referral program with attractive bonuses for recommending friends • Private health care benefits and access to various discounts • Comprehensive paid training delivered by certified instructors • Engaging company events, community initiatives, and social responsibility projects • Free online Greek language courses • Modern offices with comfortable break areas and a positive working atmosphere • Employment with a Great Place to Work–Certified company that values diversity and inclusion This role offers an excellent opportunity to build an international career within a global digital entertainment environment, develop transferable customer experience skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.

Do you have a genuine interest in technology and a strong commitment to delivering excellent customer experiences? A leading global company in innovative home solutions is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support customers with high-quality household technology products, guiding them through product usage, answering questions, and resolving technical issues. You will be an essential point of contact, ensuring customers receive efficient, friendly, and solution-oriented assistance. Join an international environment where technology meets customer care, and where your contribution truly makes a difference in people’s everyday lives. What you will be doing • Managing incoming customer interactions via phone, chat, and email. • Providing clear and accurate information about a wide range of home technology products. • Assisting customers with technical troubleshooting and product-related questions. • Handling warranty requests, repairs, and replacement processes. • Advising customers on suitable products based on their needs and preferences. • Ensuring a high level of customer satisfaction through professional and empathetic communication. Job requirements • Fluency in Norwegian and English, both written and spoken. • Strong attention to detail and organizational skills. • Good problem-solving abilities and technical curiosity. • Ability to remain professional and calm when handling customer concerns or unexpected situations. • Previous experience in customer support or technical support is considered an advantage. What is offered • Competitive monthly salary plus two additional salaries per year. • Relocation package including accomodation and flight tickets. • Referral program with attractive bonuses for recommending friends. • Private health care benefits and access to various discounts. • Comprehensive paid training delivered by certified instructors. • Clear opportunities for professional growth and career development. • Engaging company events, community initiatives, and social responsibility projects. • Free online Greek language courses. • Modern offices with comfortable break areas and a positive working atmosphere. • Employment with a Great Place to Work–Certified company that values diversity and inclusion. This role offers an excellent opportunity to build an international career within a multinational organization, develop valuable skills, and grow professionally in a supportive and inclusive environment that promotes equal opportunities for everyone.

Do you have a genuine interest in technology and a strong commitment to delivering excellent customer experiences? A leading global company in innovative home solutions is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support customers with high-quality household technology products, guiding them through product usage, answering questions, and resolving technical issues. You will be an essential point of contact, ensuring customers receive efficient, friendly, and solution-oriented assistance. Join an international environment where technology meets customer care, and where your contribution truly makes a difference in people’s everyday lives. What you will be doing • Managing incoming customer interactions via phone, chat, and email. • Providing clear and accurate information about a wide range of home technology products. • Assisting customers with technical troubleshooting and product-related questions. • Handling warranty requests, repairs, and replacement processes. • Advising customers on suitable products based on their needs and preferences. • Ensuring a high level of customer satisfaction through professional and empathetic communication. Job requirements • Fluency in Danish and English, both written and spoken. • Strong attention to detail and organizational skills. • Good problem-solving abilities and technical curiosity. • Ability to remain professional and calm when handling customer concerns or unexpected situations. • Previous experience in customer support or technical support is considered an advantage. What is offered • Competitive monthly salary plus two additional salaries per year. • Relocation package including accomodation and flight tickets. • Referral program with attractive bonuses for recommending friends. • Private health care benefits and access to various discounts. • Comprehensive paid training delivered by certified instructors. • Clear opportunities for professional growth and career development. • Engaging company events, community initiatives, and social responsibility projects. • Free online Greek language courses. • Modern offices with comfortable break areas and a positive working atmosphere. • Employment with a Great Place to Work–Certified company that values diversity and inclusion. This role offers an excellent opportunity to build an international career within a multinational organization, develop valuable skills, and grow professionally in a supportive and inclusive environment that promotes equal opportunities for everyone.

Do you have a genuine interest in technology and a strong commitment to delivering excellent customer experiences? A leading global company in innovative home solutions is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support customers with high-quality household technology products, guiding them through product usage, answering questions, and resolving technical issues. You will be an essential point of contact, ensuring customers receive efficient, friendly, and solution-oriented assistance. Join an international environment where technology meets customer care, and where your contribution truly makes a difference in people’s everyday lives. What you will be doing • Managing incoming customer interactions via phone, chat, and email. • Providing clear and accurate information about a wide range of home technology products. • Assisting customers with technical troubleshooting and product-related questions. • Handling warranty requests, repairs, and replacement processes. • Advising customers on suitable products based on their needs and preferences. • Ensuring a high level of customer satisfaction through professional and empathetic communication. Job requirements • Fluency in Swedish and English, both written and spoken. • Strong attention to detail and organizational skills. • Good problem-solving abilities and technical curiosity. • Ability to remain professional and calm when handling customer concerns or unexpected situations. • Previous experience in customer support or technical support is considered an advantage. What is offered • Competitive monthly salary plus two additional salaries per year. • Relocation package including accomodation and flight tickets. • Referral program with attractive bonuses for recommending friends. • Private health care benefits and access to various discounts. • Comprehensive paid training delivered by certified instructors. • Clear opportunities for professional growth and career development. • Engaging company events, community initiatives, and social responsibility projects. • Free online Greek language courses. • Modern offices with comfortable break areas and a positive working atmosphere. • Employment with a Great Place to Work–Certified company that values diversity and inclusion. This role offers an excellent opportunity to build an international career within a multinational organization, develop valuable skills, and grow professionally in a supportive and inclusive environment that promotes equal opportunities for everyone.

We are looking for an Arabic-speaking Outbound Sales Representative to join a fast-growing international iGaming company in Madrid. This is a fully on-site role focused on B2C outbound sales, player engagement, and upselling within the Arabic-speaking Middle East market. You will be part of a growing Arabic team and work under the same management structure as the existing Arabic sales department. This role is ideal for candidates with a strong sales mindset who are motivated, adaptable, and eager to grow in an international environment. No previous experience in iGaming is required. ​ Key Responsibilities Perform outbound calls to existing players using a provided contact list Engage Arabic-speaking players and build strong relationships Upsell and encourage player activity and investment on casino products Achieve individual sales targets and performance KPIs Accurately log all interactions and activities in the CRM system (Optimus) Follow internal procedures, compliance rules, and responsible gaming guidelines Collaborate closely with the Arabic sales management team ​ ​ Requirements Native or near-native Arabic (Modern Standard Arabic + dialects) Ability to work with Middle East markets Strong sales personality and motivation to work in outbound B2C sales Previous experience in sales or a sales-driven role (industry background not required) Comfortable with outbound calling and target-based environments Good multitasking skills and ability to adapt in a fast-paced setting Basic CRM experience or willingness to learn Available to work fully on-site in Madrid Able to start ASAP ​ ​ Work Schedule Full-time, Monday to Friday Schedule: 10:00–19:00 or 11:00–20:00 (1-hour break) - schedule tbc ​ ​ What’s Offered Fixed salary: €26k Monthly performance bonus: €500–€1,000 (minimum €500 if targets are met) Permanent contract under Spanish law 22 paid vacation days Strong growth opportunities Fully on-site role in brand-new offices International work environment ​ ​ About the Company The company operates within the iGaming industry, providing both service and operational expertise. They support online gaming businesses with marketing, CRM, player retention, and operational know-how, while also managing their own online casino brands. Founded in 2019, the company has grown to around 80 employees and continues to scale internationally. The Madrid office is newly opened and located in the city center, offering a modern and collaborative work environment.

Are you passionate about delivering premium service and creating exceptional experiences for demanding clients? Do you enjoy problem-solving, travel planning, and providing high-end support where attention to detail truly matters?   This is a rare opportunity to join a stable, international in-house company based in Lisbon, working from one of the city’s most prestigious locations, Avenida da Liberdade. You will support high-end customers of a renowned European brand, delivering personalized concierge services to an exclusive clientele while being fully integrated into the company’s internal teams and culture.   Our client is a global leader in premium concierge and lifestyle management services, working closely with well-known luxury and financial brands across Europe and beyond. As an in-house employee, you will be part of a long-term, structured organization known for its high service standards, internal mobility, and strong focus on employee development. The company actively promotes career progression, allowing motivated employees to grow into senior, specialized, or leadership roles over time.   The Role: As a German Speaking Concierge, you will act as a trusted point of contact for VIP clients, offering tailored assistance and high-quality support across a wide range of requests. Handling inbound VIP client requests via phone, email, and chat in both German and English Organizing tailor-made travel arrangements, leisure activities, and exclusive reservations Advising clients on luxury restaurants, events, shopping, and cultural experiences Managing urgent, sensitive, or complex cases with discretion, efficiency, and professionalism Ensuring a consistently high standard of personalized service from initial request through to final resolution   What you bring to the role: Native or near-native level of German and strong English skills Previous experience in customer service, hospitality, travel, tourism, or luxury service environments Excellent written and verbal communication skills with a customer-focused mindset A calm, reliable, and solution-oriented approach, even in high-pressure or high-expectation situations Strong organizational skills, adaptability, and a high level of attention to detail   What’s in it for you?: Permanent in-house contract with a 3-month probation period 40-hour workweek with rotating 24/7 shifts and a night shift bonus of 25% Gross annual salary of 21,000 €, paid over 14 months Attractive quarterly performance bonus of 698€ Hybrid work model available after 3 months Meal voucher card with 8 € net per worked day 30 € monthly transport allowance Full health insurance coverage including dental and optical benefits after 6 months Comprehensive onboarding with 3 weeks of training followed by 3 weeks of supported nesting   This position is ideal for candidates looking for a long-term, in-house career in a premium concierge environment, with clear opportunities for professional development and internal growth in Lisbon.

Develop your career in premium customer service by joining a high-end concierge team in Lisbon. We are looking for an Italian-speaking Concierge to provide tailored lifestyle services and travel assistance to VIP clients. If you are service-oriented, organised, and passionate about delivering exceptional experiences, this opportunity is ideal for you. About the Role As an Italian-speaking Concierge, you will support clients with personalised lifestyle and travel solutions. You will work across multiple channels and ensure every interaction reflects a high-quality and reliable standard. Responsibilities Manage client requests in Italian via phone, email, WhatsApp, and other communication tools Organise travel bookings, restaurant reservations, event access, and personalised lifestyle recommendations Provide expert guidance on leisure activities, cultural events, dining options, and travel planning Handle complex or urgent situations with efficiency and discretion Use internal ticketing systems to organise, prioritise, and follow up on requests Deliver a premium and customer-focused service experience Your Profile Native-level Italian speaker Strong command of English Good level of English for internal communication Background in customer service, hospitality, tourism, luxury services, or concierge support Excellent written and verbal communication skills High attention to detail and strong organisational abilities Ability to manage multi-step requests reliably Proactive, solution-oriented, and comfortable in a dynamic environment What the Company Offers Permanent contract with a 3-month probation period 40-hour workweek, Monday to Saturday, rotating shifts between 7:00 AM and 8:00 PM Annual gross salary of 20,000€, paid over 14 months Quarterly performance bonus up to 698€ Hybrid work model after 3 months with two remote days per week Additional remote week at Christmas and one during summer Meal voucher card worth 8€ per working day 30€ monthly transport allowance Full health insurance including dental and optical coverage after 6 months High-quality equipment including laptop, screens, and headset Office located in central Lisbon, Avenida da Liberdade Access to Accor Group benefits through the Heartist Program Why Apply This position is ideal for candidates who want to work in premium customer care, enjoy creating personalised solutions, and are motivated by delivering exceptional service to international clients.

Step into the heart of Lisbon’s tech scene and support one of the world’s leading short-form video platforms. In this on-site role, you’ll help business advertisers use the platform’s products effectively, solve technical issues, and contribute to a high-quality service operation trusted by global brands. If you enjoy digital marketing, structured workflows, and problem-solving, this is a strong match for you.      Your Responsibilities  As part of a dedicated support hub for advertisers, you will handle a blend of customer service and product-focused troubleshooting. Your role will include:  Supporting B2B advertisers via email and chat, helping them gain the most value from the platform’s advertising tools Managing end-to-end case handling, from initial investigation to final resolution Troubleshooting technical, product, and operational issues with accuracy and ownership Collaborating with internal Product, Engineering, and Operations teams to push cases forward when additional expertise is needed Identifying recurring issues, gaps, or improvement opportunities that enhance the advertiser experience Upholding high service quality by keeping users informed and driving satisfaction at each touch point Educating advertisers on product features, best practices, and common issue types This is a role where precision, curiosity, and empathy come together — ideal for someone who enjoys both tech and customer interaction     Skills, Experience & Mindset  You’ll thrive here if you:  Have proven experience in paid campaign management (mandatory) Hold a degree in Marketing or a related field Bring hands-on experience in Digital Marketing Have previous exposure to a contact centre environment or an advertising tech support program Understand the basics of digital advertising and feel confident navigating social media products Show strong customer service skills and a proactive, solution-oriented attitude Feel comfortable working independently and collaboratively Speak German at native level (C2) and English at B2+     What’s in It for You  Beyond joining an international digital operations hub, you’ll benefit from a stable package and a structured environment designed to support your relocation, onboarding, and development:  1100 EUR base salary, paid over 14 months  200 EUR complexity bonus, paid over 11 months  Meal vouchers at 7.63 EUR per working day  A solid relocation package including accommodation and assistance with essential admin (NIF, SSN)  A supportive team atmosphere with clear processes, quality standards, and opportunities to grow your expertise  Training on tools, product features, and advertising workflows to help you succeed in the project  The experience of working with one of the most influential global digital platforms, in a role that balances technical depth and client interaction  This is a good opportunity if you like structure, hands-on learning, and a multicultural work environment.      Working Schedule  To keep things transparent and manageable from the start, the operation follows a clear schedule:  Initial operational window: Monday to Sunday, 07:00–19:00  Two main shifts: 07:00–16:00 or 10:00–19:00  Over time, the team may shift into a 24/7 rotational model, with two rotating days off. Anything related to scheduling changes will be communicated well in advance, so you always know what to expect. 

Imagine starting a new chapter in Greece, joining a community of international talents who all share the same ambition: to learn, grow and build an exciting career abroad. This is your chance to work for a global leader in customer experience, partnering with some of the world’s most influential brands. As an International Customer Support Specialist, you will: Deliver high-quality support to customers of well-known global brands Handle inquiries through various communication channels Ensure a smooth, positive and solution-oriented service experience Act as an ambassador for the brand you represent and maintain strong customer satisfaction Adapt to different processes depending on the project (customer service or technical support) What You Bring Native-level Italian and a B2 level command of English Motivation to work abroad and grow within an international environment Customer-centric mindset, strong communication skills and reliability Flexibility, adaptability and eagerness to learn Technical competency  What’s in It for You Full-time employment (40 hours per week) Stable schedule with shifts from Monday to Friday Work in a multicultural hub of 8,000+ people from more than 90 nationalities Certified quality training delivered by top global brands A company that offers not just a job but a complete international experience Relocation package including: Flight to Athens Hotel accommodation for the first 2 weeks with breakfast Assistance in securing long-term housing and real estate agency fees covered Additional benefits such as private health insurance, free Greek classes, team events and social activities