Customer Service

Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a Dutch-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services, travel arrangements, and unique experiences to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier assistance, we’d love to hear from you.   Your responsibilities and impact as a VIP Concierge will include: Managing requests from premium clients via phone, email, and WhatsApp in Dutch/Flemish and English. Coordinating exclusive reservations, event tickets, and travel bookings tailored to client preferences. Providing expert advice on luxury dining, cultural events, and bespoke activities. Handling urgent and complex requests with efficiency, creativity, and discretion. Ensuring an exceptional, personalized experience from first contact to final delivery.   Skills, qualifications, and interests needed to succeed in this role: Native-level Dutch/Flemish speaker with strong English skills (B2 or above). Experience in customer service, hospitality, travel, or luxury services is a plus. Strong communicator with a proactive, solution-oriented mindset. Adaptable, detail-oriented, and confident in meeting high expectations. Comfortable using ticketing systems (Salesforce experience is an advantage). What’s in it for you? Permanent contract with a 3-month probation period. 40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday. Gross annual salary: €21,500 paid over 14 months (€1,535.71/month). Attractive quarterly performance bonus (up to €2,792/year). Hybrid work model after 3 months. Meal voucher card (€8/day net). €30 monthly transport allowance. Full health insurance coverage (including dental and optical) after 6 months. Office located in central Lisbon. Access to exclusive travel and hospitality perks. About the Company You’ll be joining a global leader in premium concierge and lifestyle management services, trusted by luxury brands, financial institutions, and exclusive membership programs worldwide. The company specializes in providing exceptional, personalized support to high-value clients, from securing last-minute event tickets to arranging once-in-a-lifetime travel experiences, all delivered with discretion, creativity, and the highest level of service.

Are you passionate about helping others while navigating the latest tech tools? Are you fluent in French and comfortable communicating in English? Join one of Europe’s most exciting fintech companies and support small businesses in thriving with smarter payment systems. Your responsibilities and impact as a French-speaking Customer Support Agent will be: Assisting French-speaking customers via phone, email, chat, and social media channels Answering questions and resolving issues related to payment products and services Collaborating with teams across Sales, Marketing, and Product to improve customer experiences Actively identifying and suggesting improvements in processes to increase user satisfaction Managing each case with empathy and attention to detail, always prioritizing a positive user experience Skills, qualifications and interests you need to succeed in this role: Native-level French speaker with at least a B2 level of English Previous experience in customer service or contact centers is a plus Confident using smartphones, tablets, or computers – you're comfortable with technology Clear communicator with a friendly, problem-solving mindset Customer-centric approach: patient, empathetic, and solution-focused Curious and persistent in troubleshooting and solving problems Organized and resilient under pressure What’s in it for you? A 2000€ signing bonus to celebrate your new journey Work remotely from Porto, Portugal (you must already be based in Porto or willing to relocate) A 6-month renewable contract offering flexibility and stability Rotative schedule from Monday to Sunday between 08:00 and 19:00 Two rotating days off per week Join an innovative and fast-growing international fintech company  Be part of a mission-driven team that’s transforming access to modern payment solutions Looking for your next career move in a company where your voice matters and your work supports thousands of entrepreneurs? Apply now and be part of something that empowers small businesses across Europe and beyond! ​ ​

Are you passionate about helping others while navigating the latest tech tools? Are you fluent in Italian and comfortable communicating in English? Join one of Europe’s most exciting fintech companies and support small businesses in thriving with smarter payment systems. Your responsibilities and impact as an Italian-speaking Customer Support Agent will be: Assisting Italian-speaking customers via phone, email, chat, and social media channels Answering questions and resolving issues related to payment products and services Collaborating with teams across Sales, Marketing, and Product to improve customer experiences Actively identifying and suggesting improvements in processes to increase user satisfaction Managing each case with empathy and attention to detail, always prioritizing a positive user experience Skills, qualifications and interests you need to succeed in this role: Native-level Italian speaker with at least a B2 level of English Previous experience in customer service or contact centers is a plus Confident using smartphones, tablets, or computers – you're comfortable with technology Clear communicator with a friendly, problem-solving mindset Customer-centric approach: patient, empathetic, and solution-focused Curious and persistent in troubleshooting and solving problems Organized and resilient under pressure What’s in it for you? A 2000€ signing bonus to celebrate your new journey Work remotely from Porto, Portugal (you must already be based in Porto or willing to relocate) A 6-month renewable contract offering flexibility and stability Rotative schedule from Monday to Sunday between 08:00 and 19:00 Two rotating days off per week Join an innovative and fast-growing international fintech company  Be part of a mission-driven team that’s transforming access to modern payment solutions Looking for your next career move in a company where your voice matters and your work supports thousands of entrepreneurs? Apply now and be part of something that empowers small businesses across Europe and beyond! ​

Are you passionate about maintaining online safety and quality experiences for users? Do you bring sharp attention to detail, strong decision-making skills, and a native command of French? This is your opportunity to become part of an international team and make an impact in the dynamic world of e-commerce! Your responsibilities and impact as a Content Moderator will be: Reviewing user-generated content to ensure it aligns with internal policies, legal regulations, and quality standards Applying rational and market-specific decision-making to assess and escalate sensitive or non-compliant content Becoming an expert on the platform's products, services, and standards to ensure optimal moderation accuracy Working within agreed service levels and targets, ensuring quick turnaround without compromising quality Adapting to frequent policy updates and operational changes in a fast-paced environment Supporting the community by keeping the platform safe and compliant while delivering empathetic and clear communication Managing spikes in content volumes during peak times (e.g. promotional seasons) Skills, qualifications and interests you need to succeed in this role: Native level of French and a solid B2 level of English (minimum required for internal communication) Experience in content moderation, customer service, or a related field is a plus Strong understanding of the e-commerce environment and customer expectations Excellent written and verbal communication skills A high level of empathy, focus, and resilience when handling sensitive material Flexible with working hours: you are comfortable with a 24/7 rotating schedule, including weekends and 2 rotating days off per week Ability to work with shifting guidelines and processes in a dynamic team setting What’s in it for you? A 3000€ welcome bonus to celebrate your new start! Join a growing international company with a people-first culture Work in a multicultural and supportive team environment Stable position with long-term opportunities to grow Initial training to fully prepare you for the role Ready to protect and enhance the experience of millions of users in the digital marketplace? Apply today and bring your attention to detail to a role that makes a real difference! ​

Join our client as a Luxury Concierge Agent and become the trusted point of contact for high-profile clients seeking bespoke experiences. You’ll craft tailored travel, dining, and lifestyle solutions, ensuring every client moment is extraordinary. If you are resourceful, service-focused, and passionate about exceeding expectations, we invite you to bring your expertise to our world-class concierge team. What You’ll Do: Serve as the main contact for VIP clients, handling requests in Dutch/Flemish and English across phone, email, and chat. Coordinate exclusive reservations, luxury travel, and curated experiences based on individual client preferences. Offer expert recommendations on dining, events, shopping, and cultural activities in Lisbon and beyond. Manage urgent and sensitive client requests with discretion, efficiency, and attention to detail. Deliver seamless, personalized service from initial contact through to completion. Your Skills & Experience: Native-level Dutch or Flemish, with at least B2 English Experience in customer service, hospitality, travel, or luxury services. Exceptional communication and problem-solving skills, with a proactive and diplomatic approach. Enjoy working with international, high-net-worth clients and delivering memorable experiences. Detail-oriented, adaptable, and comfortable handling complex and confidential requests. Why Join Our Client? Permanent contract with a supportive, international team. 40-hour workweek with rotating shifts (Monday to Saturday, 7:00 AM – 9:00 PM). Competitive gross salary: €21,500/year, paid over 14 months plus quarterly performance bonuses. Hybrid work model after 3 months. Meal voucher card, €30 monthly transport allowance, and comprehensive health insurance (dental & optical included) after 6 months. Office based in central Lisbon

Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a Dutch-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you. Your responsibilities and impact as a VIP Concierge will include: Managing requests from VIP clients via phone, email, and chat in Dutch/Flemish and English Coordinating exclusive reservations and travel bookings tailored to client preferences Providing expert advice on luxury dining, events, shopping, and cultural activities Handling urgent and complex requests with efficiency and discretion Ensuring an exceptional, personalized experience from start to finish Skills, qualifications, and interests needed to succeed in this role: You are a native-level Dutch/Flemish speaker and have at least a B2 level of English. French is a plus. You have experience in customer service, hospitality, travel, or luxury services You are a strong communicator with a proactive and solution-oriented mindset You enjoy working with international clients and creating exceptional experiences You are adaptable, detail-oriented, and confident in handling high expectations What’s in it for you? Permanent contract with a 3-month probation period 40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday Gross salary of 21.500€, paid over 14 months Attractive performance bonus paid quarterly Hybrid work model after 3 months  Meal voucher card  30€ monthly transport allowance Full health insurance coverage including dental and optical coverage after 6 months Office located in central Lisbon, Avenida da Liberdade

Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a German-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you. Your responsibilities and impact as a VIP Concierge will include: Managing requests from VIP clients via phone, email, and chat in German and English Coordinating exclusive reservations and travel bookings tailored to client preferences Providing expert advice on luxury dining, events, shopping, and cultural activities Handling urgent and complex requests with efficiency and discretion Ensuring an exceptional, personalized experience from start to finish Skills, qualifications, and interests needed to succeed in this role: You are a native-level German speaker and have at least a B2 level of English You have experience in customer service, hospitality, travel, or luxury services You are a strong communicator with a proactive and solution-oriented mindset You enjoy working with international clients and creating exceptional experiences You are adaptable, detail-oriented, and confident in handling high expectations What’s in it for you? Permanent contract (CDI) with a 3-month probation period 40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday Gross salary of 21.500€, paid over 14 months Attractive performance bonus paid quarterly Hybrid work model after 3 months  Meal voucher card  30€ monthly transport allowance Full health insurance coverage including dental and optical coverage after 6 months Office located in central Lisbon – Avenida da Liberdade

Kick-start your career in a brand-new project in the beautiful city of Gdańsk in Poland!  Key information: - The role: Digital Customer Service, fully on-site in Gdańsk - Must-have´s: German proficiency of min C1 + English level of B2/C1 Valid EU-passport or work permit - Main perks:  Relocation support Unfixed term contract Fully paid professional training  Private health insurance Your responsibilities and impact working as a Customer Service will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: language skills: min C1 in German and min B2 level of English A valid work permit (required) Living in or willing to relocate to Gdańsk for an international career and life experience Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: 7:00 AM – 9:00 PM; Mon - Sun (2 weekends per month), part-time possible  Salary conditions: full time: approx. 1800 gross/month Health insurance after 6 months  Paid professional training Relocation help - for international candidates: Reimbursement of your initial flight expenses up to 200€ Up to 300€ for accommodation per month for 3 months  Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers, or send us your CV to be considered for other projects or future opportunities!

Kick-start your career in a brand-new project in the beautiful city of Gdańsk in Poland!  Key information: - The role: Digital Customer Service, fully on-site in Gdańsk - Must-have´s: German proficiency of min C1 + English level of B2/C1 Valid EU-passport or work permit - Main perks:  Relocation support Unfixed term contract Fully paid professional training  Private health insurance Your responsibilities and impact working as a Customer Service will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: language skills: min C1 in German and min B2 level of English A valid work permit (required) Living in or willing to relocate to Gdańsk for an international career and life experience Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: 7:00 AM – 9:00 PM; Mon - Sun (2 weekends per month), part-time possible  Salary conditions: full time: approx. 1800 gross/month Health insurance after 6 months  Paid professional training Relocation help - for international candidates: Reimbursement of your initial flight expenses up to 200€ Up to 300€ for accommodation per month for 3 months  Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers, or send us your CV to be considered for other projects or future opportunities!

Join a leading player in the mobility and parking industry, offering an innovative platform that allows drivers to easily book and pay for parking spots through a website and mobile app. Thanks to strategic partnerships with thousands of public and private parking providers (hotels, office buildings, residential complexes, etc.), this company is transforming the parking experience for both individuals and businesses with competitive rates and seamless service. Today, their network includes over 3,500 parking locations across France, Spain, Belgium, Netherlands, Switzerland, Italy, Portugal, and Germany. Your Responsibilities Provide top-notch customer support (B2C) via phone and email. Understand, analyze, and solve customer and partner issues. Work closely with the account management team to gather information and resolve complex cases. Offer proactive feedback and suggestions to improve products and services. Who You Are You have previous experience in a customer-facing role (B2C is required, B2B is a plus). You are organized, detail-oriented, and empathetic. You enjoy problem-solving and delivering a great customer experience. Languages: Native in French, B2 in Spanish and English (spoken and written). Knowledge of other languages like Italian, Portuguese, German, or Dutch is a plus. You are based in Barcelona and have NIE+Spanish Social Security Number. Why Join This Company? Attractive salary package. A fast-paced and stimulating international work environment. 32 days of paid vacation per year. Permanent full-time contract, Monday to Friday, 9-18h. Hybrid work model with a centrally located office in Barcelona. Be part of a company that is reshaping urban mobility across Europe. Grow your career in an international team where your ideas and impact truly matter.

Ready to take the next step in your career? Join our client, a global CX leader, as a Trainer and empower others through impactful learning experiences! Location: Lisbon (On-site first 2 months, then hybrid) Schedule: Monday–Friday | 9:00–18:00 Language: Fluent German required Experience: 6+ months in training/teaching & call center preferred What you’ll do: Design and deliver engaging training sessions Create and adapt content from our Knowledge Base Support agent development through coaching and feedback Stay updated with the latest learning trends Evaluate and improve training outcomes What you bring: Passion for teaching and people development Native Level of German  6 months of experience  as a trainer - preferrable in Call Center Excellent communication & content design skills Strong organization and time management abilities Tech-savvy: MS Office, video conferencing tools A positive attitude and team spirit What's in it for you:  Base Salary: 1250€ gross/month + performance bonus + meal allowance International environment  Growth opportunities Being part of building a brand new team  Be part of a global community of 170,000+ people, driving exceptional customer experiences for world-class brands.  Apply now and help shape the future of customer experience, one training session at a time.

You will be working as a Dutch-speaking Customer Service Representative for a major hotel chain. The main responsibility is to answer customer calls in Dutch, support clients with booking upgrades, and close reservations. A strong customer service orientation and a commercial mindset are essential. Your responsibilities and impact as a Customer Service Representative will be: Handling inbound calls from Dutch-speaking clients Assisting customers with booking upgrades and reservation support Providing accurate information and ensuring high-quality service Applying a commercial mindset to convert inquiries into sales Working with internal tools and systems to manage customer cases Collaborating with the team to continuously improve service delivery Skills, qualifications, and interests you need to succeed in this role: Native level of Dutch and a C2 level of English Previous experience in customer service or a commercial role is a plus Strong communication and interpersonal skills Comfortable with computer systems and customer support tools Availability to start on 30/05/2025 (mandatory) Already based in Spain or able to be present in Málaga by the start date What’s in it for you? Annual gross salary of €21,500 + €1,500 gross signing bonus Permanent contract with a 2-month trial period Paid training included in the contract (starting on 30/05/2025) Full-time schedule: 39 hours/week, Monday to Sunday in rotating shifts between 08:00 and 22:00 On-site position at a modern office in Málaga city center Support from the company’s Welcome Department for administrative onboarding Assistance with necessary documentation Your future company Your future company is a global leader in customer experience solutions. In Málaga, you’ll join a diverse team in a vibrant and supportive workplace. Their Welcome Department will guide you through the onboarding process, helping you feel prepared from day one. Interested in this opportunity? Apply now or reach out for more information. If this role isn’t for you, feel free to share it with friends or colleagues who might be a great fit.

Go on reading if you are interested in a job for one of the most famous Telecommunication brands working together with over 227 million clients all over the world! Salt, a French-founded company, developed itself into a multilingual and international company, being part of the top 3 providers in Switzerland and France. If you can imagine yourself being a new member of the company’s team, that might be a great opportunity for you! Your responsibilities and impact as Telesales Agent will be: Supporting clients’ activities by offering world-class service to their customers Answering inbound calls from potential customers Talking to customers who actively reach out to Salt and show interest in the products (soft sales) Selling over the phone through good communication and negotiation skills Being a team player and participating in the success of the team and project Skills, qualifications, and interests you need to succeed in this role: A native level of French  Experience in sales or at least a sales attitude You are motivated, reliable, and committed to your work Having a drive for excellence and professionalism Excellent communication skills What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: 40h/week (8h/day) from Monday to Saturday, rotating shifts from 7 AM to 8 PM Work from home Salary conditions* – 2 options: Including free accommodation (shared flat, all bills included): 1050€ gross/month Excluding accommodation: 1250 € gross/per month up to 1000€ bonuses per quarter Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU). Help with paperwork, opening a bank account, etc. upon your arrival.  A company that fully supports you and wants to make your experience great Free Portuguese lessons, cooking classes, sports activities and social events organized by the company A dynamic, open-minded, and multicultural environment, including 82 different nationalities A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc. Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor roles

Are you service-minded and tech-savvy? Join an international team in Lisbon and support a globally recognized (confidential) client. If you enjoy helping people and solving technical issues, this is your opportunity Your Role: Assist customers via phone, email, chat, and social media Support with product features, e-commerce, technical issues, and wireless connectivity Handle pre-sales questions and general inquiries Maintain a consistent and professional tone Escalate complex issues and collaborate with technical teams Manage your own support tickets and follow team guidance Keep records accurate and provide feedback on help materials What You Bring: Fluent in Danish, with good English (B2+) Strong communication and problem-solving skills Comfortable with tech and dynamic environments Open to feedback and learning Willing to work flexible hours, including evenings/holidays if needed What's in: Schedule: Monday to Friday – 08:00 AM to 05:00 PM (Weekends off: Saturday & Sunday) Salary: €1,500 gross/month + €120 performance bonus Full-time fixed-term contract with potential for extension Supportive onboarding and training program International and inclusive work environment with colleagues from across Europe Relocation support   Office located in Lisbon, with proximity to beaches, culture, and a great lifestyle About the Company: You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client. The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities.

Are you looking for a great opportunity to work abroad and experience life in Lisbon? Are you passionate about social media and want to help creating a better and safer online environment? This could be the right opportunity for you! Your responsibilities as Social Media Moderator will be: Become an expert in the policy and guideline standards for social media platforms. Review uploaded content and check if they follow the policies. Providing services on a 24/7 shift rotation to maintain continuous coverage. Disclaimer: Please be aware that these tasks can involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news. What you need to succeed in this role: A native-level proficiency in Czech and a minimum B2 level of English. Keeping up-to-date with social media trends and practices. Resilience to sensitive content, demonstrating emotional maturity and professional detachment. Motivation and commitment to perform the assigned tasks effectively. Excitement about intercultural communication and embracing the expatriate lifestyle. Living in or willing to relocate to Lisbon for an international career and life experience. A valid Portuguese work permit (required). What’s in it for you? 'All-inclusive starter pack' for your experience in Lisbon (apartment, airport pickup, help with NIF and SSN, flight refund). Salary: 950€ GROSS per month with apartment, 1350€ GROSS per month without apartment. Many famous brands to work for. Young and international team. 15 days training period. Free time activities (for Free!): e.g. surfing classes,  language exchanges, Football club of the company, PT classes, parties. Growing Opportunities. Private health insurance by the company. Rotative schedule: 8h shifts on 5 days a week, including night and weekend shifts. Living in Lisbon: What to Expect Vibrant cityscape and cultural heritage Living in an affordable European capital Delicious Portuguese cuisine and the famous cafe culture Friendly locals, positive vibes, and a lively urban lifestyle  Year-round warm weather and beach life by the Atlantic A large English-speaking community and international ambience Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Are you looking for a great opportunity to work abroad and experience life in Lisbon? Are you passionate about social media and want to help creating a better and safer online environment? This could be the right opportunity for you! Your responsibilities as Social Media Moderator will be: Become an expert in the policy and guideline standards for social media platforms. Review uploaded content and check if they follow the policies. Providing services on a 24/7 shift rotation to maintain continuous coverage. Disclaimer: Please be aware that these tasks can involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news. What you need to succeed in this role: A native-level proficiency in Lithuanian and a minimum B2 level of English. Keeping up-to-date with social media trends and practices. Resilience to sensitive content, demonstrating emotional maturity and professional detachment. Motivation and commitment to perform the assigned tasks effectively. Excitement about intercultural communication and embracing the expatriate lifestyle. Living in or willing to relocate to Lisbon for an international career and life experience. A valid Portuguese work permit (required). What’s in it for you? 'All-inclusive starter pack' for your experience in Lisbon (apartment, airport pickup, help with NIF and SSN, flight refund). Salary: 950€ GROSS per month with apartment, 1350€ GROSS per month without apartment. Many famous brands to work for. Young and international team. 15 days training period. Free time activities (for Free!): e.g. surfing classes,  language exchanges, Football club of the company, PT classes, parties. Growing Opportunities. Private health insurance by the company. Rotative schedule: 8h shifts on 5 days a week, including night and weekend shifts. Living in Lisbon: What to Expect Vibrant cityscape and cultural heritage Living in an affordable European capital Delicious Portuguese cuisine and the famous cafe culture Friendly locals, positive vibes, and a lively urban lifestyle  Year-round warm weather and beach life by the Atlantic A large English-speaking community and international ambience Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Do you like technical support and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Make a new experience abroad in Lisbon and combine a peaceful lifestyle with the beach.  Your responsibilities and impact as Technical Support Expert: Solving technical issues and fixing/repairing of the online marketing platform in a B2B environment Define solutions to clients and adjust existing processes and methods to guide possible solutions Using basic coding and diagnose skills for problem analysis Recognize the goals of the clients and support them through chat by providing solutions accordingly Achieve strong customer satisfaction with a focus on quality and results Skills, qualifications and interests you need to succeed in this role:  You speak Russian on a native level + you have a good level of English (at least B2). You have bachelor's degree or 2 years of relevant work experience You have technical support background You are a strategic thinker. You have a drive for excellence and professionalism. You are a true team player and willing to work with many different nationalities.   What´s in it for you? Contract type: a fixed-term contract for one year that can be renewed every year Working hours: Mon – Fri 7 am to 7 pm (40 hrs/week) no weekends  hybrid work after training Training: 4 weeks  Salary conditions (*) – 2 options:   a.)Including free accommodation (shared flat, all bills included):  1050€ gross/month b.) Without accommodation:  1.237€ gross/month  For international applicants: Reimbursement of your initial flight costs after 9 months Pick up from the airport Annual return ticket to your home country (within the EU) Help with paperwork, opening a bank account, etc. upon arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company. Real career opportunities in different career paths Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.

New Adventure in Lisbon: Claims & Risk Support Specialist (German Speaker) Are you digitally minded, solution-driven and ready to build an international career in sunny Lisbon? You’re looking for more than just a job? Then step into a role where your eye for detail and your passion for helping others truly matter. As a Customer Support Specialist (Claims & Risk), you’ll be the first point of contact for users facing sensitive issues. You'll contribute to a secure and trustworthy platform by providing outstanding support with empathy and precision. What’s in it for you? Relocation help for a smooth start in Portugal Paid training provided Life in Lisbon with a dynamic international work environment Career development in digital risk, safety, and customer experience Your responsibilities and impact as a Customer Support Specialist Support customers through claims, incident reports, or account-related risks Provide clear, professional and empathetic assistance via phone, email or chat Document and track cases accurately in the CRM system Escalate complex issues to relevant internal departments Collaborate in a multicultural team to deliver quality solutions Skills, qualifications and interests you need to succeed in this role German proficiency of C2 and confident English skills (B2 minimum) 1-3 years of experience in claims, risk, compliance, or customer protection High attention to detail and problem-solving mindset Ability to stay calm and professional in sensitive situations Willingness to relocate to Lisbon for a long-term opportunity Valid EU passport or Portuguese work permit required Why this role? This role is ideal for someone who wants to develop professionally in the field of customer experience, digital safety, and risk management. You’ll gain valuable insights into how global platforms handle complex challenges while building a career in one of Europe’s most attractive cities. Apply now and take the first step toward an international career with real impact.

Join an international team specializing in IT support for enterprise and public sector organizations across Europe. As a Service Desk Specialist, you will provide front-line technical assistance, delivering personalized support to end-users and business partners by resolving their IT-related challenges. Key Responsibilities: Provide B2B technical support via phone, email, tickets Accurately record and track incidents using a ticket management system. Escalate unresolved matters to the appropriate technical teams. Strive to ensure a high level of customer satisfaction with every interaction. What’s in It for You? Flexible remote work policy: 80% remote, with just four days per month required on-site. Permanent, full-time contract (39 hours per week). Rotational shifts between 7:00 and 19:00, Monday to Friday. Start date: July 1st. Annual meal voucher allowance after probation period (€1,100). Comprehensive health insurance after six months of employment. Perks platform: discounts on fitness centers, dining, car services, and more. Growth opportunities, including leadership and career development programs. Complimentary online language courses (German, French, Spanish, English). Fully compensated initial training period. Your Profile: Proficient in Portuguese, French (C1 certificated minimum) and English (full professional proficiency) Eager to learn more about information technology. Possess a proactive attitude and a passion for problem-solving. Strong analytical and logical thinking skills. Excellent communication abilities with a focus on customer satisfaction. Enjoy collaborating within a team setting. Dependable and punctual, with respect for shift schedules.

Ready to take your tech skills to new heights? Join our Lisbon-based Technical Support team and help users troubleshoot and optimize their drone experience. If you're into cutting-edge gadgets, problem-solving, and want to grow in a future-focused industry, this is your runway. Your responsibilities and impact working in Technical Support will be: Responding to inbound customer requests and documenting relevant case information. Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels. Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels. Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner If you're interested in gaining expertise in the field of technical support and achieving your career goals, this is the opportunity for you. The company recruits based on soft skills, providing comprehensive training in all aspects of the job. Regardless of your profile and experience, you'll have the chance to make a difference. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English A strong technical understanding or interest in the technical field Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to X for an international career and life experience - A valid Portuguese work permit (required). What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Friday 9:00-18:00  Salary conditions: 1,450 € gross/month + 100€/month retention bonus + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 400 € for accommodation/ months for 4 months Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!