Customer Service

Liebst du das Reisen? Dann haben wir das perfekte Stellenangebot für dich. Als Urlaubsberater/in hilfst du den Kunden eines Reisebüros bei allen Fragen rund um deine Reise. Von Flügen, Mietwagen und Versicherungen bis hin zu Unterkünften und Hotelbuchungen - Du bist der Ansprechpartner, der mit Rat und Tat zur Seite steht. Werde Teil eines dynamischen Teams und begebe dich auf eine lohnende Reise in das Herz von Portugals pulsierender Hauptstadt Lissabon. Deine Aufgaben und dein Einfluss als Reiseberater/in werden sein:: Bereitstellung von genauen und detaillierten Informationen über die Urlaubsangebote des Unternehmens. Bearbeitung und Beantwortung von Kundenanfragen per Telefon und E-Mail. Unterstützung der Kunden bei der Verwaltung ihrer Buchungen, Anfragen und Wünsche. Sicherstellung einer hervorragenden Kundenzufriedenheit durch Übertreffen der Kundenerwartungen. Fähigkeiten, Qualifikationen und Interessen, die du brauchst, um in dieser Rolle erfolgreich zu sein: Deutschkenntnisse auf muttersprachlichem Niveau und mindestens C1-Niveau in Englisch Eine gültige portugiesische Arbeitserlaubnis (erforderlich) Du lebst in Lissabon oder bist bereit, für eine internationale Karriere und Lebenserfahrung nach Lissabon umzuziehen Flexibilität und die Fähigkeit, sich mit einer positiven Einstellung an Veränderungen anzupassen Motivation und Engagement, um die zugewiesenen Aufgaben effektiv zu erfüllen Begeisterung für interkulturelle Kommunikation und den Lebensstil im Ausland Was ist für dich drin? Art des Vertrags: Unbefristeter Vertrag, 30 Tage Probezeit Arbeitszeit: Vollzeit (40h/Woche) Montag-Sonntag 8:00-20:00  Gehaltsbedingungen: 1.375 € brutto/Monat + 300 € Treueprämie alle 3 Monate + 3.000 € Einstellungsprämie + Leistungsprämie 120 € ab dem vierten vollen Monat Krankenversicherung von Anfang an Bezahlte Berufsausbildung Mitarbeiterrabatte Lustige und engagierte unternehmensweite Initiativen Ausgezeichnete Arbeitskultur Für internationale Bewerber: Bis zu 200 € für die Kosten eines Reisetickets (Rückerstattung nach 3 Monaten bei Nachweis des Reisetickets) Bis zu 360 € für Unterkunft/Monat in den ersten 3 Monaten (Rückerstattung nach 3 Monaten) Unterstützung bei der Unterbringung, die auf deine Bedürfnisse und dein Budget zugeschnitten ist und die Hilfe bei der vorübergehenden Unterbringung in den ersten Wochen und/oder bei der Suche nach einer dauerhaften Unterkunft umfassen kann Dein zukünftiges Unternehmen: Dein zukünftiges Unternehmen ist ein weltweit führendes Unternehmen in der BPO-Branche. Mit 170.000 Mitarbeitern auf der ganzen Welt werden Sie Mitglied eines Teams sein, das die besten Erfahrungen für mehr als 750 der weltweit führenden und digital führenden Marken schafft. Die innovativen Lösungen, die Technologie und das Fachwissen sind darauf ausgerichtet, die betrieblichen Anforderungen der Kunden zu unterstützen und den Kunden in den entscheidenden Momenten ein nahtloses Erlebnis zu bieten. Was dich in Lissabon erwartet? Ein buntes Stadtbild und eine reiche Kulturgeschichte Vorteile des Lebens in einer europäischen Hauptstadt mit einem kleinen Budget Köstliche portugiesische Küche und berühmte Café-Kultur Freundliche Menschen, gute Laune und ein fröhliches Stadtleben Ganzjährig warmes Klima und ein sonniges Strandleben am Atlantik Eine große englischsprachige lokale Gemeinschaft und ein internationales Umfeld Ist dieses Projekt nicht das Richtige für dich? Schau dir unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Portugal an oder schick uns deinen Lebenslauf, um für andere Projekte oder künftige Angebote berücksichtigt zu werden.

Do you speak German natively and have a strong desire to offer outstanding customer service? Come work with a dynamic team in Lisbon, Portugal's most vibrant city! You will be a key member of the customer service team, making sure that German-speaking clients get the greatest possible service. Lisbon, known for its rich history, stunning architecture, and lively atmosphere, offers an ideal location for both work and leisure. About the offer: work in an incredible multicultural environment and a multinational company. Work 40h/week in the office. Schedule: Monday to Friday, from 8am to 6:30pm (1h lunch break) Salary: 900€ gross / month salary + 200€ gross / monthly performance bonus Paid training with a specialized partner. Health Insurance coverage. Accommodations package (company housing). Meal allowance of 8€/day. Possibility to grow in the company.  Free Portuguese courses offered. As a customer service representative, your responsibilities and actions will be: -Addressing issues and questions from clients in a friendly and professional manner at all times. -Resolving complaints and checking in to offer assistance that is clear and timely.  -Helping clients with problems regarding online shopping and home delivery. About you: -You are a native German Speaker with a professional proficiency in English. -You have a work permit for Portugal or are a EU citizen. -Good analytical and reasoning skills. -Friendly, proactive and problem solving skills with challenging situations. -Some experience in telephone Customer Service or Call Center is a plus. About the company: Created in 1978 by two french entrepreneurs in Paris, the company is present in more than 60 countries all around the world with more than 500,000 employees

Are you a fluent German speaker with a passion for travel and customer service? Join the dynamic team in Lisbon for a leading holiday platform, where you'll assist our German-speaking customers in creating unforgettable travel experiences. As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently. Your excellent communication skills will ensure our customers enjoy a seamless booking process. Be part of a company that values excellence and customer satisfaction! Your responsibilities and impact working as a Holiday Consultant for Customer Service for Holiday Platform: Providing accurate and detailed information about the company's holiday offers. Managing and responding to customer requests through phone and email. Assisting customers with managing their bookings, queries and requests. Ensuring excellent customer satisfaction by exceeding customer expectations Skills, qualifications and interests you need to succeed in this role: Native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,375 € gross/month  + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance is provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 360 € for accommodation/ months for the first 3 months (reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support the operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities forGerman speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Do you love travelling? Then we have the perfect job opportunity for you. As a Holiday Consultant you will help customers of a travel agency with all matters relating to their trip. From flights, car rental and insurance to accommodation and hotel bookings - you are the contact person to provide advice and support. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon. Your responsibilities and impact working as a Holiday Consultant for Travel Agency: Providing accurate and detailed information about the company's holiday offers. Managing and responding to customer requests through phone and email. Assisting customers with managing their bookings, queries and requests. Ensuringing excellent customer satisfaction by exeeding customer expectations. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,375 € gross/month  + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 360 € for accommodation/ months for the first 3 months (reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Ben jij gepassioneerd over het bieden van uitstekende klantenondersteuning? Gedij je in een snelle omgeving en ben je bedreven in het nauwkeurig en zorgzaam afhandelen van klantvragen? Wij hebben een spannende kans voor een Technisch Adviseur bij een toonaangevend elektronicabedrijf dat gespecialiseerd is in TV- en audio-entertainment. Jouw verantwoordelijkheden en impact als Consultant Elektronische Producten: Behandelen van klantvragen en het snel oplossen van problemen, met als doel een hoge klanttevredenheid te waarborgen Verstrekken van productinformatie, oplossen van problemen en bieden van oplossingen voor de zorgen van klanten Effectief samenwerken met teamleden om uitzonderlijke service te leveren en aan klantbehoeften te voldoen Nauwkeurige registratie van klantinteracties en transacties Vaardigheden, kwalificaties en interesses die je nodig hebt voor deze rol: Vloeiende beheersing van de Nederlandse taal en een goed niveau van de Engelse taal Uitstekende communicatie- en interpersoonlijke vaardigheden Basiskennis van elektronica en vertrouwdheid met probleemoplossing procedures (gewenst) Een echte teamspeler zijn en toegewijd aan je werk Sterke probleemoplossende vaardigheden en een klantgerichte instelling Wonen in of bereid zijn te verhuizen naar Griekenland voor een internationale carrière en levenservaring Wat zijn de voordelen voor jou? Een fulltime baan, 40 uur per week Competitief salaris: €1450 bruto + €145 maandelijkse bonus op basis van KPI's Werkrooster: maandag tot vrijdag: 09:00 tot 21:00; zaterdag: 10:00 tot 19:00 Verhuispakket met 4 weken verblijf in een Airbnb Volledig betaalde training en vergoeding van je vliegticket bij het eerste salaris Privéziekteverzekering met tandheelkundige zorg Werken in een warm land tijdens de winter Een bedrijf dat je niet alleen een baan biedt, maar een volledige ervaring in het buitenland! Betaalde training van 2 tot 4 weken Jouw toekomstige bedrijf: Twee Franse ondernemers hebben in 2000 een startup opgericht en vandaag de dag leiden ze een wereldwijd merk. Hun groei en oplossingsgerichte diensten worden erkend door de meest vooruitstrevende merken en toonaangevende bedrijven waarmee ze nu samenwerken. Ze zijn uitgegroeid tot een van de grootste internationale aanbieders van klantbeleving met meer dan 75.000 meertalige medewerkers in meer dan 50 landen wereldwijd en ze zijn op zoek naar nieuwe leden om zich bij hen aan te sluiten bij hun Griekse hub. Voel je vrij om onze andere mogelijkheden voor startfuncties voor Nederlandstaligen te bekijken of stuur ons je CV om in aanmerking te komen voor andere projecten of toekomstige kansen.

Are you a fluent French speaker with a passion for providing exceptional customer service? Join the dynamic team in the beautiful city of Aveiro, Portugal! As a key member of the customer support department, you will be the voice of the company, ensuring that the French-speaking customers receive the best possible experience. Aveiro, often referred to as the "Venice of Portugal," offers a unique blend of cultural heritage and modern living, making it an ideal location for both work and leisure. Your responsibilities and impact as Customer Service will be: Advise customers and accompany them by telephone in their use of the product, both by answering incoming requests and by calling them proactively Train customers in the use of the services by phone Ensure the quick and efficient processing of requests received by email Advise and answer the client's questions about the product Work closely with the sales, marketing and product teams to ensure complete customer satisfaction Skills, qualifications and interests you need to succeed in this role: You are a native French speaker with an advanced level of English You are holding a valid work permit for Portugal You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills Experience in Customer Service is a big advantage What's in it for you?  A full-time job, 40 hours a week in office Schedule: Monday - Friday 7:00 AM - 5:30 PM (Rotational shifts) Salary: 890€ gross/ month base salary (14 times per year) + 140€ performance bonus gross/month (12 times per year)  A paid and recognized training  Meal allowance of 7.23€ per workday  If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 6 months of accommodation in a shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast-paced environment Possibility to collaborate with some of the biggest brands in the industry Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company. Your responsibilities and impact as a Sales or Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering project-related queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create   A high school degree Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience Having a valid work permit for the specific country (required) What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year or even indefinite  Working hours: full time (40h/week) Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours Various model options: on site, hybrid or remote projects Salary range: 950 - 1500€ gross/month depending on project and relocation package For international candidates: Relocation Package including help with paperwork, accomodation and flight/travel tickets Help in paperwork, opening bank account, etc. upon your arrival Health insurance Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company: By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece or Spain, including trendy cities such as Lisbon, Porto, Athens, Barcelona or Valencia. Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.

Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company. Your responsibilities and impact as a Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering project-related queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native level of  German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create   A high school degree Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience Having a valid work permit for the specific country (required) What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year or even indefinite  Working hours: full time (40h/week) Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours Various model options: on site, hybrid or remote projects Salary range: 950 - 1500€ gross/month depending on project and relocation package For international candidates: Relocation Package including help with paperwork, accomodation and flight/travel tickets Help in paperwork, opening bank account, etc. upon your arrival Health insurance Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company: By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece, including trendy cities such as Lisbon, Porto, Athens or Thessaloniki. Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.

Do you want to help other people and have you always been interested in medicine? As a Medical Product Advisor you are able to help people and make their life with diabetes easier. Additionally, you gain a new experience to grow personally and professionally during your experience abroad. Your responsibilities and impact as a Medical Product Advisor will be: Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Encouraging customers?'? compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact that a good customer experience can create  Being an attentive listener, comfortable and skillful at communicating with people  Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience  Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6-month contract, renewable Working hours: full time (40h/week) on rotating shifts; Mo - Su, 7am - 11pm (no night shift) Hybrid model: 3 days home, 2 day office (only Lisbon area) Salary Conditions(*): You have 2 options: Including free accommodation (shared flat, all bills included): 1100€ gross/month Excluding accommodation: 1300-1600€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. For international candidates: Reimbursement of your initial flight expenses after contract signing Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during the training period if successful (5 days): 90% of regular wages Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Are you a Italian speaker looking for new opportunities in Portugal? Do you prioritize the customer's needs and are interested in the hotel industry? Then keep on reading! Your responsibilities and impact as a Customer Service Agent for a Hotel Reservations Platform in Portugal will be: Respond to user inquiries through phone, email, and chat. Ensure replies and solutions are delivered to customers within the agreed service levels. Offer inbound sales support and maintain the highest standards of customer satisfaction. Provide exceptional customer service for after-sales needs. Ensure all necessary data is captured in the CRM according to client policies and product requirements. Skills, qualifications and interests you need to succeed in this role: Promptly assist clients with bookings, upgrades, rescheduling, and addressing doubts. Fluent English communication required (85% fluency) as 90% of clients are American. Manage 80% of inquiries via chat, with some calls and emails. Liaise with hotels to convey client demands when needed. Handle customer and hotel partner requests, including bookings, cancellations, complaints, and billing. Maintain detailed records of interactions and actions taken. What is in it for you? You can work from anywhere in the mainland of Portugal Contract of 3 months (if trial period successful a permanent one will be awarded) Working hours: Monday to Sunday (two rotational shifts): 06:30 to 15:30 13:00 to 22:00. Days Off: 2 Days Rotational Salary conditions: 1200€ gross/month (paid 12 times) + performance bonus of a 100€ Help with acquiring the NIF and SSN Fully paid professional training Fun and engaging company-wide initiatives Excellent work culture If you're relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)  Reimbursement of the flight on 6th month of contract What should you expect from living in Portugal? High quality of life & relaxed lifestyle in Portugal's pleasant climate Affordable living costs compared to Europe, with mild Mediterranean weather Rich cultural heritage & diverse cuisine for an enriching experience Diverse landscape offers beaches, vineyards & mountains to explore Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Are you a Italian speaker looking for new opportunities in Portugal? Do you prioritize the customer's needs and want to work from home anywhere in the mainland of Portugal giving excellent customer service? Then keep on reading! Your responsibilities and impact as a Customer Service Agent in Portugal will be: Respond to user inquiries through phone, email, and chat. Ensure replies and solutions are delivered to customers within the agreed service levels. Offer inbound sales support and maintain the highest standards of customer satisfaction. Provide exceptional customer service for after-sales needs. Ensure all necessary data is captured in the CRM according to client policies and product requirements. Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a B2 level of English Passion for customer service Proficient in handling inbound calls and written communications within established guidelines Attention to detail and accuracy in completing tasks promptly Commitment to maintaining customer information security and confidentiality Problem-solving; skillful identification and escalation of issues for timely resolution Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU country What is in it for you? You can work from anywhere in the mainland of Portugal Contract of 6 months Working hours: Full-time (40 hours/week), shifts can be Monday - Saturday 08:00 AM to 07:00 PM (Rotational shifts), 2 days off per week: Sunday + 1 day rotational Salary conditions: 1024€ gross/month + performance bonus 225€ Help with acquiring the NIF and SSN Fully paid professional training Fun and engaging company-wide initiatives Excellent work culture If you're relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)  Reimbursement of the flight on 6th month of contract What should you expect from living in Portugal? High quality of life & relaxed lifestyle in Portugal's pleasant climate Affordable living costs compared to Europe, with mild Mediterranean weather Rich cultural heritage & diverse cuisine for an enriching experience Diverse landscape offers beaches, vineyards & mountains to explore Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Unleash your passion for beauty in the heart of Porto! We are seeking a  Beauty Product Consultant to join our vibrant team. In this role, you'll guide customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products. You'll stay ahead of the latest trends, participate in exclusive product launches, and create personalized experiences that leave a lasting impression. If you have a flair for customer service, a keen eye for detail, and a love for all things beauty, this is the perfect opportunity to shine. Help clients to look and feel their best, every day! Your responsibilities and impact as a Beauty Customer Service Representative will be: Management of consumer requests relating to Information and Complaints through different channels Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications, and interests you need to succeed in this role: Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Proficiency in the German language, with a minimum of C1 level proficiency. English language level of B2  Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions. Willingness and availability to work flexible shifts Previous experience in the cosmetics and luxury industry is advantageous. Knowledge and hands-on experience with digital and social media platforms. Prior involvement in customer service roles is a plus. What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Porto and Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Are you Passionate about beauty and providing exceptional customer service? Join the team in Porto as a Beauty Customer Service Representative. You'll be at the forefront of enhancing our customers' beauty experience, offering expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is your opportunity to thrive in the heart of Porto. Your responsibilities and impact as a Beauty Customer Service Representative will be: Management of consumer requests relating to Information and Complaints through different channels Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications, and interests you need to succeed in this role: Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Proficiency in the German language, with a minimum of C1 level proficiency. English language level of B2  Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions. Willingness and availability to work flexible shifts Previous experience in the cosmetics and luxury industry is advantageous. Knowledge and hands-on experience with digital and social media platforms. Prior involvement in customer service roles is a plus. What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this job role not the best fit for you? Feel free to check our other German opportunities within Spain & Portugal or send us your CV to be considered for other projects or future opportunities.

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where your problem-solving skills can shine? We are excited to offer an opportunity to join the direct customer service team in the beautiful town of Sant Cugat, Spain. You will be the first point of contact for customers, providing support and solutions to ensure their satisfaction and loyalty. If you are a proactive, empathetic, and communicative individual with a commitment to excellence, we would love to hear from you. Your responsibilities and impact working as a Customer Service Expert will be: Support of new/existing customers Close cooperation with the sales, application engineers as well as the engineering department Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service, dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders Complaint management CRM Support of sales promotion activities (promotion, campaign, end of quarter) Digital document management and filing according to standardized, predefined criteria Responsibility for customer satisfaction in general (SLI) Skills, qualifications and interests you need to succeed in this role: Very good ability to express yourself in German (C1) and Dutch (B2) At least 3 years of professional experience in customer service Completed commercial or technical education Enjoy dealing with people and have a feeling for their needs Structured work style as well as ambition and optimism Strong cooperation and communication skills, negotiation skills High degree of resilience and sense of responsibility Enjoy continuous training (SAP, IT, product knowledge) Good MS Office skills and ideally experience with CRM systems Knowledge of SAP, CRM, PLM and lead generation in the B2B area would be an advantage What’s in it for you? 26K - 31K yearly gross base salary  Lunch Ticket COBEE ADESLAS – Additional health insurance Office located in Sant Cugat del Valles (25 Minutes by train from Plaza Catalunya) Hybrid work model What should you expect from living in Barcelona? The unique experience of an international and diverse culture  A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle This project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities

Are you looking for a position that will help you learn more about the crypto sector? Do you enjoy supporting customers on their mission to plan their financial future? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain! Your responsibilities and impact as a Technical Support Specialist for Fintech Industry will be: Support customers mainly over chat e-mail and through phone calls (80% chats) Rotative shifts from 9-6 and 2-11 Constantly brainstorm with your colleagues to improve the Customer Experience Troubleshooting, innovation, and change management are part of the daily business Control and handle payment inquiries from sellers and buyers through various client platforms Flagging and escalation of customer queries and coming up with suitable solutions Skills, qualifications, and interests you need to succeed in this role: Proficiency in the Dutch language at a native speaking level and a C1 level in the English language Competency in using computers Excellent communication skills You are proactive and solution-oriented You are interested in working in a tight knit team for a smaller company What’s in it for you? A salary of 1600 gross (no bonus needed to reach this number)  Spanish classes Great Friday evening drinks Fitness bootcamps to stay fit and active Mindfulness classes Improve your professional skills: communication, innovation, and implementation of new technology Free lunch and breakfast at the office An international working environment with 20+ nationalities A small company, with no more than 50 employees, where your voice matters  Your Future Company: Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.  Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities

Work for a medical device company, that wants to make the life of people with diabetes easier. Interested in medicine, you are able to help people and gain a new experience to grow personally and professionally. Additionally, you are able to work fully remote and within your own home. Your responsibilities and impact as a Medical Product Advisor will be: Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Encouraging customers?'? compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact that a good customer experience can create  Being an attentive listener, comfortable and skillful at communicating with people  Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience  Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6-month contract, renewable Working hours: full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7) Salary Conditions(*): You have 2 options: a) Including free accommodation (shared flat, all bills included): 1100€ gross/month b) Excluding accommodation: 1300-1600€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. For international candidates: Reimbursement of your initial flight expenses after contract signing Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during the training period if successful (5 days): 90% of regular wages Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.?

Bist du modebegeistert und immer auf der Suche nach den neuesten Modetrends? Möchtest du mit Marken wie Calvin Klein und Tommy Hilfiger zusammenarbeiten? Die PVH Corp. sucht Unterstützung für ihre Kundendienstabteilung in Lissabon! Wenn du eine großartige Auslandserfahrung sammeln oder deine Karriere in einem innovativen Unternehmen starten möchtest, wirst du hier auf jeden Fall das finden, wonach du suchst!​ Deine Aufgaben und dein Einfluss als Mode-Kundenberater werden sein: Bestmögliche Antworten und Lösungen auf Fragen und Anliegen von Kunden auf die Art und Weise, die du am besten beherrscht: am Telefon, per E-Mail oder über soziale Medien Beantwortung von Fragen und Behebung von Problemen in Bezug auf Produkte, Bestellungen, Zahlungsmethoden oder Versand, wobei du stets ruhig und höflich bleibst Umwandlung von Online-Kreditsimulationen in vollständige Dateien Bearbeitung von Anrufen für Interessenten und Kunden Kontaktaufnahme mit anderen Abteilungen und Weiterleitung der betreffenden Fälle und Probleme an die zuständigen Abteilungen Fähigkeiten, Qualifikationen und Interessen, die du brauchst, um in dieser Rolle erfolgreich zu sein: Deutsche Muttersprache und gute Englischkenntnisse Enthusiasmus für Mode und Trends Du weißt  den Wert und die Wirkung eines guten Kundenerlebnisses, Aufmerksamer Zuhörer, der sich in der Kommunikation mit Menschen wohlfühlt und geschickt ist Tatkraft, Innovation und proaktives Arbeiten in einem schnellen Tempo Begeisterung für interkulturelle Kommunikation und den Expatriate-Lifestyle Du lebst in Lissabon oder bist bereit, für eine internationale Karriere und Lebenserfahrung nach Lissabon umzuziehen Eine gültige portugiesische Arbeitserlaubnis (erforderlich). Was ist für dich drin? Art des Vertrags: Jahres- oder 6-Monatsvertrag, verlängerbar Arbeitszeiten: Vollzeit- oder Teilzeitoptionen in Wechselschichten (je nach Projekt) Gehaltsbedingungen (*) - 2 Optionen: Inklusive kostenloser Unterkunft (Wohngemeinschaft, inklusive aller Rechnungen): 950€ - 1.000€ brutto/Monat (je nach Erfahrungsstand) Ohne Unterkunft: 1.300 - 1.400€ brutto/Monat (je nach Erfahrungsstand) (*) bezahlte Ausbildungszeit Für internationale Bewerber: Erstattung der Kosten für deinen ersten Flug Abholung vom Flughafen Jährliches Hin- und Rückflugticket in dein Heimatland (innerhalb der EU) Hilfe beim Papierkram, bei der Eröffnung eines Bankkontos usw. bei deiner Ankunft Kostenloser Portugiesischunterricht, Kochkurse, Sportaktivitäten und vom Unternehmen organisierte gesellschaftliche Veranstaltungen Echte Karrierechancen in verschiedenen Berufszweigen Dein zukünftiges Unternehmen: In Lissabon findest du ein Unternehmen, das sich um deine berufliche Entwicklung, deine Sprachkenntnisse, deine Unterkunft und deine soziale Integration kümmert. Dein künftiger neuer Arbeitgeber ist ein multinationales Unternehmen, das als einer der besten Anbieter von Vertriebs- und Kundendienstlösungen weltweit anerkannt ist. Bist du  bereit, dein internationales Team, das Talente aus mehr als 80 Nationen aus aller Welt umfasst, zu bereichern? Denn sie suchen nach dir!​​ Was dich in Lissabon erwartet? Ein lebhaftes Stadtbild, warmes Klima und ein internationales Flair Ein Abenteuer im Ausland auch für einen kleinen Geldbeutel Köstliche portugiesische Küche und Café-Kultur Freundliche Menschen und ein entspanntes Stadtleben ​ Ist dieses Projekt nicht das Richtige für dich? Schau dir unsere anderen Stellenangebote für deutschsprachige Mitarbeiter in Portugal an oder schick uns deinen Lebenslauf, um für andere Projekte oder künftige Angebote berücksichtigt zu werden.

Are you looking for an international experience and want to smell the warm and fresh air of Lisbon? Did you just finish high school or university, do want to settle in Portugal or just want to take a break whilst being productive? Regardless of your professional background — if you would like to work in an office, dealing with customer's needs and are friendly, keen, and diligent, then this is your opportunity! You will be supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands. Your responsibilities as Customer Support will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications, and interests you need to succeed in this role: A native level of Dutch and at least a B1 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What’s in it for you? Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 3 months Help in paperwork, opening bank account, etc. upon your arrival Extra perks: Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid Relocation Package for International Candidates: Reimbursement of your initial flight expenses after contract signing Airport pick-up Help in paperwork, opening bank account, etc. upon your arrival Extra Perks: Private health insurance after 6 months of contract which is extra to the standard insurance Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Portuguese public holidays and 22 days of paid holidays. Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.

Do you enjoy watching content like short lip-sync, comedy or talent videos? Maybe already created some by yourself? Are you always aware of the newest trends on the internet? Do you want to work abroad in a Team of over 80 different nationalities?  We might have the right opportunity for you in Lisbon!  Your responsibilities and impact as a Content Reviewer will be: Reviewing content (videos, image, text, and audio) in accordance with policies and escalating violations of client policies using internal tools Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Please note that you might be exposed to some sensitive content while making the online platform safer for other users. Skills, qualifications, and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team-player? Then they might have an opportunity for you to join them! You have a fluent level of Hebrew + a good level on English You are looking for a job opportunity abroad  You are always up to date regarding Social Media You are motivated and committed to your work You have excellent communication and listening skills You are a team player and willing to work with many other nationalities You work with great accuracy and quality. What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year, permanent contract after 2 years Working hours: full time (40h/week) on a rotational shift pattern, Monday to Sunday 08:00 to 17:00 Salary conditions: 1751€ gross/month  Opportunity to have an accommodation paid directly from the salary, when the monthly salary would be 1465.51 € Possible performance bonus Signing bonus €1500€ plus 1500€ loyalty bonus (paid after 6 months of contract) when you start training on June For international candidates: Reimbursement of your initial flight expenses after 3 months Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for Hebrew speakers in Portugal, or send us your CV to be considered for other projects or future opportunities.

We are seeking a passionate Payment Specialist already living or willing to relocate to Lisbon. In this role, you will ensure accurate and timely processing of payments and refunds and work together with different payment partners of one of the world's best-known technology manufacturers. If you have a keen eye for detail, strong analytical skills, and a passion for finance, this is your opportunity to make a significant impact in a fast-paced, innovative environment. Your responsibilities and impact working as a Payment Specialist will be: Primary focus is on reconciliations, supporting daily operations, customer inquiries, transaction processing, and maintaining customer files Investigate and resolve credit/debit cardholder transactions Assist in the administration of all card payment systems and processing functions Performs various clerical duties related to payment transactions Prepares customer statements as needed Resolves issues requiring in-depth investigation and/or research Continually seeks opportunities to increase speed, efficiency and accuracy. Skills, qualifications and interests you need to succeed in this role: A native level of German and a proficient level of English (B2) Being able to deliver deep analysis on customer data  Working independently and under minimal supervision Paying great attention to detail and working accurately Having analytical and problem-solving skills Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience What’s in it for you? Type of Contract: 12 months of renewable contract Working Hours: Full-time job (40h/week), Monday-Sunday (Rotative shifts 7 am – 12 pm) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.